Orchard Pointe at Surprise

Highlights

• ADHS lists Orchard Pointe at Surprise as licensed for 130 residents at the directed care level, as of September 2026.
• The company says its memory care approach centers on Portraits, a Montessori-inspired program for residents with Alzheimer's disease and other dementias.
• The community's website advertises 85 life enrichment activities each week.

Care and services

ADHS licenses Orchard Pointe at Surprise at the directed care level, the highest of Arizona's three assisted living care levels, meaning it can serve residents who cannot direct their own care, for example because of dementia or other cognitive impairment. Within that license, ADHS records list directed care capacity for 20 residents, personal care capacity for 110 residents, and supervisory care services.

Daily life

The community's website describes breakfast, lunch and dinner served daily in a full-service restaurant-style dining room, along with 85 life enrichment activities a week, including one it calls music, movement, and memory. It also lists recreational trips and outings, on-site religious services, a salon and barbershop, a movie theater and library, and exercise facilities and classes. The site says small pets are welcome, that transportation is equipped with a chairlift, and that residents have a personal 24-hour safety pendant call system, weekly housekeeping and laundry, central air conditioning, and a landscaped, secured outdoor courtyard.

The neighborhood

Orchard Pointe at Surprise sits in Maricopa County, in The Orchards neighborhood of Surprise near Surprise Stadium, according to the community's website. The nearest hospital of any type, Avenir Behavioral Health Center at Surprise, is about 0.27 miles away, while the nearest hospital with emergency services, Banner Del E. Webb Medical Center, is about 1.78 miles away.

Questions families ask

What care level does Orchard Pointe at Surprise offer?

ADHS licenses the facility at the directed care level, the highest of Arizona's three assisted living care levels, meant for residents who cannot direct their own care, such as those living with dementia. Within that license, ADHS records list directed care capacity for 20 residents and personal care capacity for 110 residents.

Does Orchard Pointe at Surprise offer memory care?

The community's website describes a memory care program called Portraits, a Montessori-inspired approach, with dementia care trained staff on site 24 hours a day.

What payment methods does Orchard Pointe at Surprise take?

The community's website states that Orchard Pointe Communities accepts only private forms of payment, and it also mentions Veteran's Aid and Attendance benefits.

Who operates Orchard Pointe at Surprise?

It is operated by Heritage Communities, headquartered in Omaha, NE, which also runs Orchard Pointe communities in Glendale, Terrazza, and Arrowhead, Arizona.

Are pets allowed at Orchard Pointe at Surprise?

The community's website says small pets are welcome.