frequently asked
Common questions about senior placement
Honest answers about cost, care levels, and how placement works.
What is the cost of your services?
We are a FREE service and resource to you and the community. We are compensated by existing contracts we have established with Senior Care Communities, Assisted Living communities, Independent Living Communities, Memory care, and Assisted Living Homes (Group Homes). The price we negotiate DOES NOT affect the price you pay for your loved one. Further, we are required by the state of Arizona to provide a disclosure to each client regarding how we get paid.
What is the difference between an Assisted Living Community and a Group Home?
An assisted living situation fits the needs of individuals with different levels of medical needs. Personal needs are another aspect of assisted living. Typically these communities have apartments, rooms, or are in an apartment-like setting, and provide medically trained personnel to assist residents. These facilities promote the aging-in-place concept and offer a variety of amenities to assist residents in maintaining independence. A Group Home or Assisted Living Community is a home-setting environment in various communities under licensure by the state. They may perform up to Directed Level of care for a resident living in the home and can stay until end of life. The home is managed by licensed medical professionals. Caregiver ratios are lower in Group Homes, typically one caregiver to 5 residents. A group home is a smaller version of a larger Assisted Living facility with more one-on-one care.
What are the costs of these communities and group homes?
The determining factor in cost is driven by an individual's level-of-care needs and budget requirements. Most communities have a set entrance fee which could range from $500 to $7500. Monthly rates are determined by a set monthly rental fee with level-of-care costs added onto this monthly rate. Communities use a point system or a level-of-care tier structure. Total monthly fees could range between $2500 and $10,000. Memory Care rates are higher due to level-of-care needs and could range from $4500 to $10,000. Assisted Living Group Homes could range from $2000 for a semi-private room up to $10,000, and typically have a deposit fee of $500 to $2500.
What is the criteria you use in determining the placement of an individual?
The criteria we use for placement are: Level of Care needs, Budget requirements, and Location. We complete a full psycho-social evaluation on each individual we place. This includes all current medical needs and the individual's social well-being requests. We will review the options available based upon this evaluation and provide CHOICES. We typically conduct a financial interview asking if the person has a Long Term Care Policy, verify monthly income and other assets. Further, we discuss possibilities of obtaining admission onto Arizona Long Term Care System (ALTCS), and review whether an individual could qualify for Military benefits. We advise families on financial planning for the placement and recommend options should they need further assistance. Lastly, we ask the individual/family what area they would like us to concentrate our search for a new home. We typically ask for a mile radius to assist us in our search.
Does my loved one have to move once they are placed?
There are occasions when an individual may require another placement. Examples: individual experiencing extreme behaviors; changes in personal finances; level-of-care changes due to a disease progression; Dementia/Alzheimer's patients requiring more one-on-one care.
How do I know when it's the right time to consider a move?
Many families wrestle with this question, and there is rarely a single clear moment. Common signs include frequent falls, missed medications, weight loss, confusion, isolation, or a caregiver who is stretched too thin to keep going safely. If you are unsure, give us a call. We can talk it through together and, when you are ready, come to the home for an in-person assessment so the decision is based on real needs rather than guesswork.
What if my parent doesn't want to move?
That resistance is normal, and it usually comes from a fear of losing independence and home. We never pressure anyone. Our role is to listen, answer questions honestly, and lay out real choices so your parent stays part of the decision. The in-home assessment is a big help here, because sitting down together in familiar surroundings lets everyone feel heard and lowers the anxiety on all sides.
What if my family can't agree on what to do?
Disagreement among siblings and family members is one of the most common things we see, and it often comes from everyone caring deeply but seeing the situation differently. As a neutral, experienced guide, we help the whole family look at the same facts together: level-of-care needs, budget, and location. We are happy to walk each person through the options so you can reach a decision you can all feel at peace with.
What areas do you serve?
Integrity Senior Placement offers senior living placement in the Phoenix metropolitan area and elsewhere in Arizona. We support seniors and their families in Phoenix, Scottsdale, Mesa, Gilbert, Chandler, Glendale, Peoria, Tempe, Ahwatukee, Anthem, Apache Junction, Avondale, Carefree, Cave Creek, Goodyear, Paradise Valley, Queen Creek, Sun City, Sun City West, Sun Lakes, Surprise, and Wickenburg.
Are there free educational resources to help families learn about senior care?
Yes. Members of the Integrity team contribute as guest speakers and panelists with Arizona Senior Resources, an affiliated part of our connected Arizona senior-care network that hosts free webinars on topics like Medicare planning, senior living options, and care navigation. The panels feature professionals from across the field, including Integrity team members, and there is never any pressure or obligation. It is simply a way to help families learn at their own pace and make confident, informed decisions about their loved ones' care.