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Assisted living and memory care community
Trustwell Senior Living at Kingswood Place Surprise, AZ
15155 W Mondell Rd, Surprise, AZ 85374
- Licensed for 62 residents
- Directed care
- Private rooms
$5,800 to $7,700 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Trustwell Senior Living at Kingswood Place has a room?
Learn about
Trustwell Senior Living at Kingswood Place
From its state license
- Licensed by Arizona for 62 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Care levels licensed: Personal care, Directed care, Supervisory care
- Room sizes: Studio 320 sq ft; one bedroom 430 sq ft
- Meals: Three chef-inspired meals daily, served restaurant-style
- Activities: Walking club, Yoga, Chair yoga, Book club, Men's club, Cooking classes, Current events club, Game room, Quilting and sewing club, Wii bowling tournaments
- Outdoor space: Raised garden beds, a butterfly garden and outdoor walking paths
Also on the home's website
- Respite stays
- Therapy on site
- Emergency call system
- Private rooms
- Kitchenette
- Transportation
- Pets allowed
- Outings
- Housekeeping
- Salon
- Fitness room
Address
Location
15155 West Mondell Road, Surprise, AZ 85374Maricopa County
- Drainage Basin0.3 mi
- Fry's Food and Drug0.5 mi
- Belles Pharmacy0.1 mi
- Avenir Behavioral Health Center at SurpriseClosest hospital0.5 mi
- Banner Del E. Webb Medical CenterClosest emergency room1.6 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited five deficiencies at its last routine inspection (July 25, 2025, a visit that also looked into a complaint). 55% of similar communities had 2 or fewer at theirs.
Three complaint inspections since September 2024 led to a citation.
ADHS took three enforcement actions since September 2024, with civil penalties of $1,750 in all.
Cited at more than one inspection since August 2024: Administration (two inspections), Admission and residency agreements (two inspections), Directed care services (two inspections).
ADHS accepted its plan to correct each of the 10 deficiencies cited since September 2024.
Last updated September 24, 2026.
License detailsLicense AL13051C, valid to September 29, 2027
- License number
- AL13051C
- Facility type
- Assisted living and memory care community
- Name on the license
- Trustwell Living at Kingswood Place
- Licensed capacity
- 62 residents
- Care level
- Directed care
- Effective
- September 30, 2026
- Expires
- September 29, 2027
- Licensed since
- September 30, 2024
- Manager of record
- Wendy Alfrey
- Chief administrative officer
- Wendy Alfrey
- For residents and staff
- (623) 214-6109
The full inspection record4 inspections on file since August 2024, 3 with deficiencies cited.
Last updated September 24, 2026.
2026
March 16, 2026
- Admission and residency agreements R9-10-807.I.1-2Plan of correction accepted
- Service plans R9-10-808.A.1-5Plan of correction accepted
- Directed care services R9-10-815.F.1Plan of correction accepted
2025
September 29, 2025
- Administration R9-10-803.C.1.mPlan of correction accepted
- Directed care services R9-10-815.F.1Plan of correction accepted
July 25, 2025
- Opioid medication R9-10-120.F.1.a-ePlan of correction accepted
- Administration R9-10-803.A.10Plan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
- Transportation R9-10-809.A.1-3Plan of correction accepted
2024
Enforcement actions
July 20, 2026
AZ Care Check record of the enforcement action on July 20, 2026, opens in a new tabDecember 23, 2025
AZ Care Check record of the enforcement action on December 23, 2025, opens in a new tabAugust 25, 2025
AZ Care Check record of the enforcement action on August 25, 2025, opens in a new tab
What was cited on March 16, 2026, in plain words
Admission and residency agreements
What a home must have before a resident moves in, such as a recent health assessment and TB screening, and what the written residency agreement must say.
It is about whether the home knew a resident's needs on day one, and whether the family has the terms in writing.
Cited at 32% of similar communities in the past two years.
Ask on a tour May we read the residency agreement and the move-in assessment before we sign?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 48% of similar communities in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Directed care services
Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.
These rules protect residents who cannot speak up for themselves.
Cited at 27% of similar communities in the past two years.
Ask on a tour How do you keep residents with dementia safe without locking them in?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Trustwell Senior Living at Kingswood Place
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026. Last updated October 2026.
Overview
In our words
Trustwell Senior Living at Kingswood Place is an assisted living center at 15155 West Mondell Road in Surprise. As of September 2026, ADHS has it under the licensed name TRUSTWELL LIVING AT KINGSWOOD PLACE, as an Assisted Living Center-Directed with a capacity of 62 residents.
The company, Trustwell Living, describes private studio or one-bedroom apartments with kitchenettes, an emergency call system in each apartment, wheelchair-accessible showers and 24-hour support. The site adds three chef-inspired meals a day served restaurant-style, a fitness center, a beauty salon, raised garden beds, a butterfly garden and walking paths, and it says pets are welcome.
Rates vary by apartment type and the care services needed, according to the company.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Highlights
- ADHS records as of September 2026 show it licensed for 62 residents at the directed care level.
- Private studio or one-bedroom apartments come with kitchenettes, according to the community's website.
- Per the website, a studio is 320 sq ft and a one-bedroom is 430 sq ft.
- Each apartment has an emergency call system so staff can respond promptly, the website says.
- The company says it offers respite care for short-term stays.
- Complimentary transportation goes to appointments, shopping and Surprise Stadium, per the community's website.
The details
- Operator
- Trustwell Living
- Other names
- Surprise Al, LLC
Care and services
In our words
For this license, AZ Care Check lists directed care services (capacity 62), along with personal care services and supervisory care services. The same listing names visiting healthcare professionals, among them nurses, podiatrists and therapists, as well as the wheelchair-accessible showers with 24-hour support.
The details
- Services offered
- Care levels licensed
- Personal care
- Directed care
- Supervisory care
Daily life
In our words
According to the website, the activities run from a walking club, yoga and chair yoga to a book club, a men's club, cooking classes, a current events club, a game room, a quilting and sewing club and Wii bowling tournaments. Outside are the raised garden beds, butterfly garden and walking paths it mentions.
The details
- Amenities
- Meals
- Three chef-inspired meals daily, served restaurant-style
- Activities
- Walking club
- Yoga
- Chair yoga
- Book club
- Men's club
- Cooking classes
- Current events club
- Game room
- Quilting and sewing club
- Wii bowling tournaments
- Outdoor space
- Raised garden beds, a butterfly garden and outdoor walking paths
Rooms
The details
- Room features
- Room sizes
- Studio 320 sq ft; one bedroom 430 sq ft
Pricing and payment
Prices
- Assisted living community
- $5,800 to $7,700 a monthEstimated
- Memory care
- $8,900 to $11,600 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 2 in Surprise. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
Hospitals and the area
In our words
The address is 15155 West Mondell Road, Surprise, AZ 85374, in Maricopa County. CMS data lists Banner Del E. Webb Medical Center in Sun City West as the nearest hospital with emergency services, 1.55 miles away as the crow flies.
The details
- Nearest emergency room
- Banner Del E. Webb Medical Center, 1.6 miles
- Nearest hospital
- Avenir Behavioral Health Center at Surprise, 0.5 miles
- Nearest pharmacy
- Belles Pharmacy, 0.1 miles
- Nearest grocery
- Fry's Food and Drug, 0.5 miles
- Nearest park
- Drainage Basin, 0.3 miles
- Hospitals within 10 miles
Name Miles Avenir Behavioral Health Center at Surprise 0.5 mi Banner Del E. Webb Medical Center 1.6 mi Destiny Springs Healthcare 2.5 mi Banner Boswell Medical Center 6.5 mi
More details
The details
- Features
- Company established year
- 2021
- Pricing basis
- Rates vary by apartment type and care services needed
Questions families ask
In our words
- What care level is Trustwell Senior Living at Kingswood Place licensed for?
- ADHS lists it as an Assisted Living Center-Directed as of September 2026, which is the directed care level. Directed care is the highest of the three ADHS assisted living care levels.
- How many residents is it licensed for?
- As of September 2026, ADHS lists a capacity of 62 residents.
- What apartment types does it offer?
- The website lists private studio and one-bedroom apartments with kitchenettes, at 320 sq ft for a studio and 430 sq ft for a one-bedroom.
- Does it offer respite stays?
- The company's website says it offers respite care for short-term stays that give temporary support.
- Is transportation provided?
- According to the website, complimentary transportation goes to appointments, shopping and Surprise Stadium.
- Are pets allowed?
- The community's website describes it as pet-friendly, with pet care services and outdoor walking paths.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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