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Assisted living and memory care community
Mosaic Gardens Memory Care at Surprise Surprise, AZ
16465 N Parkview Pl, Surprise, AZ 85374
- Licensed for 86 residents
- Directed care
$5,600 to $7,200 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Mosaic Gardens Memory Care at Surprise has a room?
Learn about
Mosaic Gardens Memory Care at Surprise
From its state license
- Licensed by Arizona for 86 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Room sizes: Studio approx. 241 sq ft
- Meals: nutritious, delicious and balanced meals, with mealtime reminders and assistance
- Activities: Educational and informational events, Social gatherings, Creative hobby clubs, Fitness classes, Movie nights
Also on the home's website
- Memory care
- Staff on site around the clock
- Emergency call system
- Shared rooms
- Transportation
- Chapel or faith services
- Laundry service
- Secured perimeter
Address
Location
16465 North Parkview Place, Surprise, AZ 85374Maricopa County
- A park0.1 mi
- Fry's Food and Drug0.9 mi
- Belles Pharmacy0.5 mi
- Avenir Behavioral Health Center at SurpriseClosest hospital0.1 mi
- Banner Del E. Webb Medical CenterClosest emergency room1.9 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited four deficiencies at its last routine inspection (March 10, 2026, a visit that also looked into a complaint). 55% of similar communities had 2 or fewer at theirs.
2 deficiencies cited at the routine inspection before it, in 2025.
Five complaint inspections in the past two years led to a citation, and 25 others found nothing to cite. 63% of similar communities had 2 or fewer.
ADHS took five enforcement actions in the past two years, with civil penalties of $2,750 in all. 44% of similar communities had none.
Cited at more than one inspection since January 2024: Service plans (three inspections), Staffing and staff records (two inspections).
ADHS accepted its plan to correct each of the 10 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL12424C, valid to December 21, 2026
- License number
- AL12424C
- Facility type
- Assisted living and memory care community
- Name on the license
- Mosaic Gardens Memory Care at Surprise
- Licensed capacity
- 86 residents
- Care level
- Directed care
- Effective
- December 22, 2025
- Expires
- December 21, 2026
- Licensed since
- December 22, 2022
- Chief administrative officer
- Joshua C Billet
- For residents and staff
- (707) 230-3943
The full inspection record33 inspections on file since January 2024, 5 with deficiencies cited.
Last updated September 24, 2026.
2026
March 10, 2026
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Service plans R9-10-808.A.1-5Plan of correction accepted
February 25, 2026
- Service plans R9-10-808.A.4.aPlan of correction accepted
January 22, 2026
- Administration R9-10-803.A.10Plan of correction accepted
- Administration R9-10-803.C.1.mPlan of correction accepted
2025
April 24, 2025
- Service plans R9-10-808.A.1-5Plan of correction accepted
- Service plans R9-10-808.B.1.a-bPlan of correction accepted
March 14, 2025
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
2024
Enforcement actions
June 8, 2026
AZ Care Check record of the enforcement action on June 8, 2026, opens in a new tabMarch 9, 2026
AZ Care Check record of the enforcement action on March 9, 2026, opens in a new tabMay 9, 2025
AZ Care Check record of the enforcement action on May 9, 2025, opens in a new tabMarch 3, 2025
AZ Care Check record of the enforcement action on March 3, 2025, opens in a new tabJanuary 13, 2025
AZ Care Check record of the enforcement action on January 13, 2025, opens in a new tab
What was cited on March 10, 2026, in plain words
Fall prevention training
A state law that requires every staff member to be trained in preventing falls and in helping a resident who has fallen.
Falls are a leading cause of injury in older adults, so this training matters for nearly every resident.
Cited at 22% of similar communities in the past two years.
Ask on a tour What fall training do caregivers get, and how often is it refreshed?
Emergency responder forms
A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.
It means paramedics get the facts they need quickly if a resident must go to the hospital.
Cited at 28% of similar communities in the past two years.
Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?
Staffing and staff records
Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.
It is about whether the people giving care have been trained and checked, and whether the home can prove it.
Cited at 44% of similar communities in the past two years.
Ask on a tour How are new caregivers trained, and how long before they work a shift alone?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 48% of similar communities in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 76 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Mosaic Gardens Memory Care at Surprise
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Mosaic Gardens Memory Care at Surprise is at 16465 North Parkview Place in Surprise, Arizona 85374 (Maricopa County). ADHS records list it as an assisted living center for 86 residents, licensed at the directed care level, which is the highest of the three ADHS assisted living care levels.
The community's website describes Mosaic Gardens at Surprise as memory care for people anywhere from the early to the late stage of dementia and Alzheimer's. It says entrances and exits are secured, staff are on site 24 hours a day, Monday through Sunday, and rooms come as studios of approximately 241 square feet or companion suites of approximately 290 square feet.
According to a 2023 news report, Mosaic Management, Inc. bought the community from Avenir Senior Living, along with two sister communities, Mosaic Gardens of Scottsdale and Mosaic Gardens of Chandler. The company is based in Oregon, with headquarters at 650 Hawthorne Ave. SE., Ste. 210, Salem, OR 97301.
Drive to Surprise at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
Highlights
- ADHS records as of September 2026 show a license for 86 residents at the directed care level, the highest of Arizona's three assisted living care levels.
- Entrances and exits are secured, per the community's website.
The details
- Other names
- Surprise Mc, LLC
- Company headquarters
- 650 Hawthorne Ave. SE., Ste. 210, Salem, OR 97301
Care and services
In our words
ADHS places the community at the directed care level, the top of Arizona's three assisted living care levels, with directed, personal and supervisory care all on file as facility services. Its website adds that staff are on site 24 hours, seven days a week, and that residents get reminders and help at mealtimes and help with personal laundry. The site also says hallways and bathrooms have handrails and grab bars, and every residence has a personal emergency response system.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
In our words
The company's website says meals are nutritious and balanced, with the same mealtime reminders and help mentioned above. Days hold educational and informational events, social gatherings, creative hobby clubs, fitness classes, movie nights and an exercise program fitted to the person. Religious services are held on site, there is local transportation around Surprise, and a caregiver support group meets on the third Wednesday of the month at 4 p.m.
The details
- Amenities
- Meals
- nutritious, delicious and balanced meals, with mealtime reminders and assistance
- Activities
- Educational and informational events
- Social gatherings
- Creative hobby clubs
- Fitness classes
- Movie nights
- Features
Rooms
The details
- Room features
- Room sizes
- Studio approx. 241 sq ft
Pricing and payment
Prices
- Assisted living community
- $5,600 to $7,200 a monthEstimated
- Memory care
- $5,500 to $6,600 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 2 in Surprise. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
- ALTCS networks
- UnitedHealthcare Community Plan (ALTCS)
- Banner-University Family Care (ALTCS)
- Mercy Care (ALTCS)
Hospitals and the area
In our words
Based on CMS facility data matched to OpenStreetMap, Banner Del E. Webb Medical Center is the nearest hospital with emergency services, roughly 1.88 miles away, and Avenir Behavioral Health Center at Surprise is right nearby at about 0.05 miles. Three other hospitals sit within 10 miles of this Maricopa County address, among them Destiny Springs Healthcare (2.27 miles) and Banner Boswell Medical Center (6.06 miles). For errands, OpenStreetMap shows Belles Pharmacy about 0.46 miles off and Fry's Food and Drug, the nearest grocery store, about 0.88 miles. There is a park about 0.14 miles away.
The details
- Nearest emergency room
- Banner Del E. Webb Medical Center, 1.9 miles
- Nearest hospital
- Avenir Behavioral Health Center at Surprise, 0.1 miles
- Nearest pharmacy
- Belles Pharmacy, 0.5 miles
- Nearest grocery
- Fry's Food and Drug, 0.9 miles
- Nearest park
- Unnamed park, 0.1 miles
- Hospitals within 10 miles
Name Miles Drive time Avenir Behavioral Health Center at Surprise 0.1 mi about 1 min Banner Del E. Webb Medical Center 1.9 mi about 10 min Destiny Springs Healthcare 2.3 mi about 11 min Banner Boswell Medical Center 6.1 mi about 20 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Caregiver support group
- Memory Care Support Group, every 3rd Wednesday of the month at 4 p.m.
- Dementia stages served
- early- to late-stage dementia and Alzheimer's care
Questions families ask
In our words
- What care level is Mosaic Gardens Memory Care at Surprise licensed for?
- ADHS licenses it at the directed care level, the highest of Arizona's three assisted living care levels. That level is for residents who cannot direct their own care, such as people with dementia or other cognitive impairment.
- How many residents can the facility serve?
- ADHS lists room for 86 residents.
- Does the community offer secured memory care?
- Its website says entrances and exits are secured, and that the community cares for residents at every stage of dementia and Alzheimer's disease, from early to late.
- How big are the rooms?
- The company lists studio rooms at approximately 241 square feet and companion suites at approximately 290 square feet.
- Who operates the facility?
- Mosaic Management, Inc., headquartered in Salem, Oregon, runs the community. Per a news report, it bought the community from Avenir Senior Living in a 2023 deal that also took in two sister communities, in Scottsdale and Chandler.
- Is the facility listed in any ALTCS networks?
- Yes. It appears in the ALTCS networks of UnitedHealthcare Community Plan (list dated July 28, 2025) and Banner-University Family Care (list dated July 2026).
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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