Assisted living home
Caring Hearts Senior Care LLC Surprise, AZ
15363 W Memory Ln, Surprise, AZ 85374
- Licensed for 8 residents
- Directed care
$3,500 to $10,000 a month
Typical for assisted living homes in Arizona
Reina McRae
Integrity Senior Placement
Want to know if Caring Hearts Senior Care LLC has a room?
Learn about
Caring Hearts Senior Care LLC
From its state license
- Licensed by Arizona for 8 residents at directed care, the highest of the state's three assisted living care levels.
Address
Location
15363 West Memory Lane, Surprise, AZ 85374Maricopa County
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited four deficiencies at its last routine inspection (August 28, 2025, a visit that also looked into a complaint). 57% of similar homes had 3 or fewer at theirs.
2 deficiencies cited at the routine inspection before it, in 2023.
One complaint inspection in the past two years led to a citation. 60% of similar homes had none.
ADHS took one enforcement action in the past two years, with civil penalties of $500 in all. 58% of similar homes had none.
ADHS accepted its plan to correct each of the 4 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL12405H, valid to October 19, 2026
- License number
- AL12405H
- Facility type
- Assisted living home
- Name on the license
- Caring Hearts Senior Care LLC
- Licensed capacity
- 8 residents
- Care level
- Directed care
- Effective
- October 20, 2025
- Expires
- October 19, 2026
- For residents and staff
- (206) 816-4564
The full inspection record2 inspections on file since October 2023, 2 with deficiencies cited.
Last updated September 24, 2026.
2025
August 28, 2025
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
- Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
Show older inspections (1)
2023
October 18, 2023
- Medication R9-10-816.B.3.aPlan of correction accepted
- Emergency and safety R9-10-818.D.2.fPlan of correction accepted
Enforcement actions
October 22, 2025
AZ Care Check record of the enforcement action on October 22, 2025, opens in a new tab
What was cited on August 28, 2025, in plain words
Fall prevention training
A state law that requires every staff member to be trained in preventing falls and in helping a resident who has fallen.
Falls are a leading cause of injury in older adults, so this training matters for nearly every resident.
Cited at 12% of similar homes in the past two years.
Ask on a tour What fall training do caregivers get, and how often is it refreshed?
Tuberculosis screening
TB screening for staff and residents, and yearly TB training for staff.
It is a basic infection control rule in a shared home.
Cited at 13% of similar homes in the past two years.
Ask on a tour How do you screen new staff and residents for TB?
Admission and residency agreements
What a home must have before a resident moves in, such as a recent health assessment and TB screening, and what the written residency agreement must say.
It is about whether the home knew a resident's needs on day one, and whether the family has the terms in writing.
Cited at 19% of similar homes in the past two years.
Ask on a tour May we read the residency agreement and the move-in assessment before we sign?
Directed care services
Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.
These rules protect residents who cannot speak up for themselves.
Cited at 22% of similar homes in the past two years.
Ask on a tour How do you keep residents with dementia safe without locking them in?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 383 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Caring Hearts Senior Care LLC
Overview
In our words
Caring Hearts Senior Care LLC is an assisted living home on West Memory Lane in Surprise, licensed for 8 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Pricing and payment
Prices
- Assisted living home
- $3,500 to $10,000 a monthEstimated
These are typical monthly costs, not Caring Hearts Senior Care LLC’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
Surprise
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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