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Assisted living home
Gentle Care Assisted Living Surprise, AZ
15240 W Doll Ln, Surprise, AZ 85374
- Licensed for 8 residents
- Directed care
$3,500 to $10,000 a month
Typical for assisted living homes in Arizona
Reina McRae
Integrity Senior Placement
Want to know if Gentle Care Assisted Living has a room?
Learn about
Gentle Care Assisted Living
From its state license
- Licensed by Arizona for 8 residents at directed care, the highest of the state's three assisted living care levels.
Address
Location
15240 West Doll Lane, Surprise, AZ 85374Maricopa County
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited seven deficiencies at its last routine inspection (April 14, 2025). 51% of similar homes had 1 or fewer at theirs.
No complaint inspections in the past two years. 60% of similar homes had no complaint inspection that led to a citation.
ADHS took one enforcement action in the past two years, with civil penalties of $1,500 in all. 58% of similar homes had none.
ADHS accepted its plan to correct each of the 7 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL10615H, valid to March 31, 2027
- License number
- AL10615H
- Facility type
- Assisted living home
- Name on the license
- Gentle Care Assisted Living
- Licensed capacity
- 8 residents
- Care level
- Directed care
- Effective
- April 1, 2026
- Expires
- March 31, 2027
- For residents and staff
- (602) 481-5229
The full inspection record1 inspection on file since April 2025, 1 with deficiencies cited.
Last updated September 24, 2026.
2025
April 14, 2025
- Opioid medication R9-10-120.F.4.a-cPlan of correction accepted
- Administration R9-10-803.A.7Plan of correction accepted
- Directed care services R9-10-815.B.1Plan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Medication R9-10-816.B.3.cPlan of correction accepted
- Medication R9-10-816.F.3.dPlan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
Enforcement actions
What was cited on April 14, 2025, in plain words
Opioid medication
Extra records required when a resident receives opioid pain medicine, such as the reason for each dose.
It matters for residents on opioid pain medicine.
Cited at 2% of similar homes in the past two years.
Ask on a tour How are pain medicines tracked and reviewed?
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 23% of similar homes in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
Directed care services
Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.
These rules protect residents who cannot speak up for themselves.
Cited at 22% of similar homes in the past two years.
Ask on a tour How do you keep residents with dementia safe without locking them in?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 32% of similar homes in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
Upkeep and hazards
A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.
These are the everyday safety checks of the place a resident lives.
Cited at 28% of similar homes in the past two years.
Ask on a tour Where are cleaning products and medicines kept?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 596 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Gentle Care Assisted Living
Overview
In our words
Gentle Care Assisted Living is an assisted living home on West Doll Lane in Surprise, licensed for 8 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Pricing and payment
Prices
- Assisted living home
- $3,500 to $10,000 a monthEstimated
These are typical monthly costs, not Gentle Care Assisted Living’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
Surprise
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Reina McRae
Integrity Senior Placement, based in Scottsdale
Five star reviews on Google
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