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Assisted living and memory care community
Rock Creek at The Park Surprise, AZ
14552 W Parkwood Dr, Surprise, AZ 85374
- Licensed for 66 residents
- Directed care
- Private rooms
$6,000 to $8,000 a month
Estimated
Reina McRae
Integrity Senior Placement
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Learn about
Rock Creek at The Park
From its state license
- Licensed by Arizona for 66 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Meals: Restaurant-style service and made from scratch meals
- Activities: Monday lunch outings to Ray's Pizza, Goodwill trips every other Thursday, Visits to The Bible Museum
Also on the home's website
- Memory care
- Nurse on staff
- Awake staff overnight
- Private rooms
- Shared rooms
- Outings
Address
Location
14552 West Parkwood Drive, Surprise, AZ 85374Maricopa County
- Stonebrook Park0.3 mi
- Trader Joe's0.4 mi
- Walgreens0.3 mi
- Banner Del E. Webb Medical CenterClosest hospital, with an emergency room0.7 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
No deficiencies were cited at its last routine inspection (June 3, 2026, a visit that also looked into a complaint). 66% of similar communities had at least one cited at theirs.
No deficiencies at either of its last two routine inspections (2025 and 2026).
One complaint inspection in the past two years led to a citation, and nine others found nothing to cite. 63% of similar communities had 2 or fewer.
No enforcement action by ADHS in the past two years. The same is true of 44% of similar communities.
Across 13 inspections since October 2023, the state never cited the same area twice.
ADHS accepted its plan to correct the deficiency cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL10578C, valid to November 30, 2026
- License number
- AL10578C
- Facility type
- Assisted living and memory care community
- Name on the license
- Rock Creek Alzheimer'S Special Care Center
- Licensed capacity
- 66 residents
- Care level
- Directed care
- Effective
- December 1, 2025
- Expires
- November 30, 2026
- Licensed since
- December 1, 2017
- Manager of record
- Stephanie Fialkin
- Chief administrative officer
- Stephanie N Fialkin
- For residents and staff
- (623) 214-0100
The full inspection record13 inspections on file since October 2023, 3 with deficiencies cited.
Last updated September 24, 2026.
2026
2025
October 29, 2025
- Emergency and safety R9-10-819.D.2.a-fPlan of correction accepted
2024
July 23, 2024
- Administration R9-10-803.J.2Plan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
2023
October 26, 2023
- Directed care services R9-10-815.F.1Plan of correction accepted
Enforcement actions
AZ Care Check has no enforcement actions on file for this home.
What was cited on October 29, 2025, in plain words
Emergency and safety
Disaster and evacuation drills, first aid supplies, and what staff must do and record after a resident's accident or injury.
It is about whether staff know what to do in an emergency, and whether the family hears about an injury.
Cited at 39% of similar communities in the past two years.
Ask on a tour When was the last fire drill, and how would you tell me if my parent were hurt?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 76 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Rock Creek at The Park
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Rock Creek at The Park is an assisted living center in Surprise, licensed by ADHS under the name Rock Creek Alzheimer's Special Care Center. ADHS places it at the directed care level, the highest of its three assisted living tiers, so it can care for residents who can no longer direct their own care, for example because of dementia or other cognitive impairment. State records show room for 66 residents, with authorized services covering directed, personal and supervisory care.
Koelsch Communities runs the community. Its website describes nursing on site 24 hours a day and says the staff, who are there around the clock, are alerted whenever a resident moves, through motion sensors and window sensors, with pull cords placed throughout the building so caregivers can be signaled to where a resident is. The site adds that staff are trained in the Humanitude care approach.
According to the community's site, meals are made from scratch and served restaurant style, and family and friends are welcome to sit down and share a meal with residents. Outings run through the week, with Monday lunches at Ray's Pizza, Goodwill trips every other Thursday and visits to The Bible Museum. The floor plans list both private suites and shared suites.
Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.
The details
- Operator
- Koelsch Communities
- Other names
- Surprise Rock Creek Mc, LLC
- About the company
Care and services
In our words
ADHS authorizes directed care here along with personal and supervisory care, which puts the home in the highest of the three assisted living tiers.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
The details
- Amenities
- Meals
- Restaurant-style service and made from scratch meals
- Activities
- Monday lunch outings to Ray's Pizza
- Goodwill trips every other Thursday
- Visits to The Bible Museum
Rooms
The details
- Room features
Pricing and payment
Prices
- Assisted living community
- $6,000 to $8,000 a monthEstimated
- Memory care
- $6,500 to $11,500 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 2 in Surprise. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
Hospitals and the area
In our words
The center is in Surprise, in Maricopa County. Banner Del E. Webb Medical Center in Sun City West is the nearest hospital, about 0.7 miles away as the crow flies, and it has emergency services. Four more hospitals are within about 10 miles, among them Avenir Behavioral Health Center at Surprise and Destiny Springs Healthcare. For errands, a Walgreens pharmacy is about 0.29 miles off and a Trader Joe's grocery store about 0.36 miles, and Stonebrook Park is about 0.25 miles away.
The details
- Nearest emergency room
- Banner Del E. Webb Medical Center, 0.7 miles
- Nearest hospital
- Banner Del E. Webb Medical Center, 0.7 miles
- Nearest pharmacy
- Walgreens, 0.3 miles
- Nearest grocery
- Trader Joe's, 0.4 miles
- Nearest park
- Stonebrook Park, 0.3 miles
- Hospitals within 10 miles
Name Miles Drive time Banner Del E. Webb Medical Center 0.7 mi about 5 min Avenir Behavioral Health Center at Surprise 1.2 mi about 6 min Destiny Springs Healthcare 1.8 mi about 9 min Banner Boswell Medical Center 6.1 mi about 16 min Abrazo Arrowhead Campus 10.0 mi about 31 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Dementia focus
- Serves people living with Alzheimer's, dementia and other forms of memory loss
- Company founded
- 1958
Questions families ask
In our words
- What level of care is Rock Creek at The Park licensed for?
- It holds an ADHS license as an assisted living center at the directed care level, the top assisted living tier, for up to 66 residents.
- Who operates Rock Creek at The Park?
- Koelsch Communities runs it. The company's website says it has been family owned and operated for more than 60 years, going back to a nursing home founded in 1958.
- Does Rock Creek at The Park offer memory care?
- Its website calls it a memory care community, equipped to serve people living with Alzheimer's, dementia and other forms of memory loss.
- What safety features are used for residents who may wander?
- Per the company, motion sensors and window sensors alert staff when a resident moves, and pull cords placed throughout the building let caregivers be signaled to where a resident is.
- Are private rooms offered?
- The floor plans on the community's website show private suites as well as shared suites.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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