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Assisted living and memory care community
Sun City West Assisted Living and Memory Care Sun City, AZ
13810 W Sandridge Dr, Sun City, AZ 85375
- Licensed for 99 residents
- Directed care
$6,000 to $8,000 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Sun City West Assisted Living and Memory Care has a room?
Learn about
Sun City West Assisted Living and Memory Care
From its state license
- Licensed by Arizona for 99 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Memory care program: Connections
- Room sizes: Approximately 300 to 464 sq. ft. (four floor plans)
- Activities: Tai chi, Scenic drives, Pub trivia, Walking club, Bingo, Worship service
Also on the home's website
- Memory care
- Respite stays
- Diabetic care
- Nurse on staff
- Incontinence care
- Medication management
- Therapy on site
- Kitchenette
- Transportation
- Pets allowed
- Housekeeping
- Laundry service
- Secured perimeter
Address
Location
13810 West Sandridge Drive, Sun City, AZ 85375Maricopa County
- A park0.3 mi
- Fry's Food and Drug0.5 mi
- CVS Pharmacy0.3 mi
- Banner Del E. Webb Medical CenterClosest hospital, with an emergency room0.8 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited four deficiencies at its last routine inspection (July 23, 2026, a visit that also looked into a complaint). 55% of similar communities had 2 or fewer at theirs.
The routine inspection before it (2024) cited the same number.
Two complaint inspections in the past two years led to a citation, and two others found nothing to cite. 63% of similar communities had 2 or fewer.
ADHS took three enforcement actions in the past two years, with civil penalties of $3,250 in all. 44% of similar communities had none.
Cited at more than one inspection since January 2024: Medication (four inspections), Service plans (four inspections), Staffing and staff records (three inspections).
ADHS accepted its plan of correction for 5 of the 6 deficiencies cited in the past two years. Care Check lists the rest as: IDR Rejected (1).
Last updated September 24, 2026.
License detailsLicense AL10877C, valid to October 31, 2026
- License number
- AL10877C
- Facility type
- Assisted living and memory care community
- Name on the license
- Sun City West, Assisted Living & Memory Care
- Licensed capacity
- 99 residents
- Care level
- Directed care
- Effective
- November 1, 2025
- Expires
- October 31, 2026
- Licensed since
- November 2, 2018
- Chief administrative officer
- Dawn T Miller
- For residents and staff
- (214) 306-7674
The full inspection record9 inspections on file since January 2024, 6 with deficiencies cited.
Last updated September 24, 2026.
2026
July 23, 2026
- Staffing and staff records R9-10-806.A.8.a-bDispute denied
- Service plans R9-10-808.A.3.fPlan of correction accepted
- Memory care R9-10-816.A.3.a-cPlan of correction accepted
- Medication R9-10-817.A.1.a-gPlan of correction accepted
2025
April 28, 2025
- Medication R9-10-816.B.3.bPlan of correction accepted
- Medication R9-10-816.B.3.cPlan of correction accepted
2024
September 20, 2024
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Emergency and safety R9-10-818.D.2.fPlan of correction accepted
- Upkeep and hazards R9-10-819.A.1.bPlan of correction accepted
August 28, 2024
- Staffing and staff records R9-10-806.A.2.bPlan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Service plans R9-10-808.A.5.a-dPlan of correction accepted
July 17, 2024
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Medication R9-10-816.A.1.ePlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
May 28, 2024
- Administration R9-10-803.A.3.b.i-iiPlan of correction accepted
- Service plans R9-10-808.C.1.aPlan of correction accepted
Enforcement actions
June 9, 2025
AZ Care Check record of the enforcement action on June 9, 2025, opens in a new tabNovember 5, 2024
AZ Care Check record of the enforcement action on November 5, 2024, opens in a new tabSeptember 30, 2024
AZ Care Check record of the enforcement action on September 30, 2024, opens in a new tabAugust 27, 2024
AZ Care Check record of the enforcement action on August 27, 2024, opens in a new tabJuly 3, 2024
AZ Care Check record of the enforcement action on July 3, 2024, opens in a new tabNovember 3, 2023
AZ Care Check record of the enforcement action on November 3, 2023, opens in a new tab
What was cited on July 23, 2026, in plain words
Staffing and staff records
Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.
It is about whether the people giving care have been trained and checked, and whether the home can prove it.
Cited at 44% of similar communities in the past two years.
Ask on a tour How are new caregivers trained, and how long before they work a shift alone?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 48% of similar communities in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Memory care
Rules added in 2025 for homes that offer memory care: dementia training hours for staff, written plans to prevent wandering, and assessments for each memory care resident.
They apply to residents living with dementia in a memory care setting.
Cited at 6% of similar communities in the past two years.
Ask on a tour How many hours of dementia training has each caregiver had this year?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 40% of similar communities in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 76 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- POC is a plan of correction. IDR is an informal dispute of a citation.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Sun City West Assisted Living and Memory Care
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Sun City West Assisted Living and Memory Care is an assisted living center in Sun City with room for 99 residents, run by Pegasus Senior Living. ADHS licenses it at the directed care level, the highest of Arizona's three assisted living care levels, and its license record covers directed care, personal care and supervisory care. According to the community's website, the memory care program is called Connections and runs in a secured setting staffed with a licensed nurse and specially trained team members. The site also lists respite stays, a 24-hour care team, medication management, diabetic care, incontinence care, and physical, occupational and speech therapy on site. Rooms come in four floor plans from about 300 to 464 square feet, each with a kitchenette, a walk-in shower and its own air conditioning controls. Weekly housekeeping and personal laundry are included, scheduled transportation is offered, and small pets are welcome in assisted living. The site's activities run from tai chi, bingo, pub trivia and a walking club to scenic drives and a worship service, along with fitness classes for stretching, exercise and weight training.
Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.
Highlights
- State records current as of September 2026 show ADHS licensing it as an assisted living center for up to 99 residents at the directed care level, the highest of Arizona's three assisted living care levels.
- Per its website, Pegasus Senior Living runs a memory care program called Connections in a secured environment staffed with a licensed nurse.
- Banner Del E. Webb Medical Center, the nearest hospital and emergency room, is about 0.8 miles away as the crow flies.
- The community's site says small pets are welcome in assisted living.
- The website lists physical, occupational and speech therapy on site, along with a 24-hour care team.
The details
- Operator
- Pegasus Senior Living
- Other names
- Welltower Pegasus Tenant, LLC
Care and services
In our words
ADHS records list the community for directed care, personal care and supervisory care. The community's website adds medication management, diabetic care, incontinence care, behavior tracking and management, and physical, occupational and speech therapy on site.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
- Memory care program
- Connections
Daily life
The details
- Amenities
- Activities
- Tai chi
- Scenic drives
- Pub trivia
- Walking club
- Bingo
- Worship service
- Features
Rooms
The details
- Room features
- Room sizes
- Approximately 300 to 464 sq. ft. (four floor plans)
Pricing and payment
Prices
- Assisted living community
- $6,000 to $8,000 a monthEstimated
- Memory care
- From $5,795 a month
Prices tagged Estimated are not this home's own. Based on the published prices of 102 comparable communities, 2 in Sun City. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Hospitals and the area
In our words
The community is in Sun City, in Maricopa County. Besides Banner Del E. Webb Medical Center, four more hospitals lie within 10 miles: Destiny Springs Healthcare (1.39 miles), Avenir Behavioral Health Center at Surprise (1.98 miles), Banner Boswell Medical Center (5.71 miles) and Abrazo Arrowhead Campus (9.12 miles). For errands, the nearest pharmacy is a CVS Pharmacy about 0.3 miles away and the nearest grocery store is a Fry's Food and Drug about 0.47 miles away, with the closest park about 0.34 miles off. All of these distances are straight line figures from OpenStreetMap and CMS data.
The details
- Nearest emergency room
- Banner Del E. Webb Medical Center, 0.8 miles
- Nearest hospital
- Banner Del E. Webb Medical Center, 0.8 miles
- Nearest pharmacy
- CVS Pharmacy, 0.3 miles
- Nearest grocery
- Fry's Food and Drug, 0.5 miles
- Nearest park
- Unnamed park, 0.3 miles
- Hospitals within 10 miles
Name Miles Drive time Banner Del E. Webb Medical Center 0.8 mi about 4 min Destiny Springs Healthcare 1.4 mi about 9 min Avenir Behavioral Health Center at Surprise 2.0 mi about 11 min Banner Boswell Medical Center 5.7 mi about 18 min Abrazo Arrowhead Campus 9.1 mi about 28 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
Questions families ask
In our words
- What level of care is Sun City West Assisted Living and Memory Care licensed for?
- It holds an ADHS license as an assisted living center for up to 99 residents at the directed care level, the top of the three ADHS assisted living care levels.
- What does memory care look like there?
- The company says its memory care program, Connections, runs in a secured environment with a licensed nurse and specially trained staff.
- What sizes are the rooms?
- Per the company, there are four floor plans from about 300 to 464 square feet, and each has a kitchenette and a walk-in shower.
- Who operates the community?
- Pegasus Senior Living runs it.
- Does it offer respite care?
- Yes. According to the community's website, respite stays are offered.
- Are pets allowed?
- Small pets are welcome in assisted living, the website says.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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