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Assisted living home
Crystal Rose Surprise, AZ
13750 W Crocus Dr, Surprise, AZ 85379
- Licensed for 5 residents
- Directed care
- Private rooms
$6,100 to $9,100 a month
Estimated
Learn about
Crystal Rose
From its state license
- Licensed by Arizona for 5 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Care levels licensed: Supervisory care, Personal care, Directed care
- Rooms or apartments: 5 rooms
- Meals: Three well-balanced, nutritious meals a day and snacks
- Activities: Celebrations for special occasions
Also on the home's website
- Memory care
- Hospice care in place
- Medication management
- Visiting doctor
- Therapy on site
- Private rooms
- Furnished rooms available
- Transportation
- Housekeeping
- Laundry service
Address
Location
13750 West Crocus Drive, Surprise, AZ 85379Maricopa County
- A park0.1 mi
- Safeway0.3 mi
- Safeway0.3 mi
- Avenir Behavioral Health Center at SurpriseClosest hospital2.0 mi
- Banner Del E. Webb Medical CenterClosest emergency room3.3 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited four deficiencies at its last routine inspection (March 3, 2025). 51% of similar homes had 2 or fewer at theirs.
No complaint inspections in the past two years. 77% of similar homes had no complaint inspection that led to a citation.
ADHS took one enforcement action in the past two years, with civil penalties of $750 in all. 58% of similar homes had none.
ADHS accepted its plan to correct each of the 4 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL7337H, valid to October 31, 2026
- License number
- AL7337H
- Facility type
- Assisted living home
- Name on the license
- Crystal Rose
- Licensed capacity
- 5 residents
- Care level
- Directed care
- Effective
- November 1, 2025
- Expires
- October 31, 2026
- Licensed since
- November 13, 2008
- Chief administrative officer
- Elena Behringer
- For residents and staff
- (623) 374-6075
The full inspection record1 inspection on file since March 2025, 1 with deficiencies cited.
Last updated September 24, 2026.
2025
March 3, 2025
- Administration R9-10-803.C.1.aPlan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Medication R9-10-816.B.3.a-cPlan of correction accepted
Enforcement actions
What was cited on March 3, 2025, in plain words
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 25% of similar homes in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
Staffing and staff records
Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.
It is about whether the people giving care have been trained and checked, and whether the home can prove it.
Cited at 34% of similar homes in the past two years.
Ask on a tour How are new caregivers trained, and how long before they work a shift alone?
Directed care services
Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.
These rules protect residents who cannot speak up for themselves.
Cited at 26% of similar homes in the past two years.
Ask on a tour How do you keep residents with dementia safe without locking them in?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 34% of similar homes in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 246 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
- Complaint and enforcement figures: 331 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Crystal Rose
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026. Last updated October 2026.
Overview
In our words
Crystal Rose is an assisted living home in Surprise, in Maricopa County.
According to its website, Crystal Rose is family owned and has 5 private rooms that come already furnished. Certified staff give care 24 hours a day, a registered nurse assesses each resident routinely, and meals and snacks are served daily. The site adds that the home is licensed for all levels of care, so a resident whose health declines does not have to move to a nursing home, and no long term contract is required.
The company says monthly fees depend on the resident's level of care and the type of room chosen.
Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.
Highlights
- ADHS records show a license for 5 residents at the directed care level, as of September 2026.
- Per the company, the monthly fee follows the level of care and the room type.
- The website lists visits at the home from mobile doctors, physical and occupational therapists, and hospice.
The details
- Operator
- Dan and Elena Behringer
- Other names
- Elena and Dan Behringer
- About the company
Care and services
In our words
AZ Care Check lists directed, personal and supervisory care services for Crystal Rose. The home's website says it is licensed for all levels of care, with certified staff there around the clock and medication administration that follows a physician's written order.
The details
- Services offered
- Care levels licensed
- Supervisory care
- Personal care
- Directed care
Daily life
The details
- Amenities
- Meals
- Three well-balanced, nutritious meals a day and snacks
- Activities
- Celebrations for special occasions
Rooms
The details
- Room features
- Rooms or apartments
- 5 rooms
Pricing and payment
Prices
- Assisted living home
- $6,100 to $9,100 a monthEstimated
An estimate, not this home's own price. Based on the published prices of 75 comparable assisted living homes, 5 in Surprise. Call or ask us for a verified price and whether a room is open.
Typical in Arizona: $3,500 to $10,000 a month, from our own market figures (September 2026).
The details
- How pricing works
- Base rent plus a care level fee
Hospitals and the area
In our words
The website places the home in Surprise, just south of Greenway Rd and Litchfield Rd. Banner Del E. Webb Medical Center is the nearest hospital with emergency services in CMS data, 3.29 miles away as the crow flies, and the drive is longer. For errands and fresh air, map data puts a Safeway 0.28 miles away in a straight line and an unnamed park 0.06 miles away.
The details
- Neighborhood
- Just south of Greenway Rd and Litchfield Rd, Surprise
- Nearest emergency room
- Banner Del E. Webb Medical Center, 3.3 miles
- Nearest hospital
- Avenir Behavioral Health Center at Surprise, 2.0 miles
- Nearest pharmacy
- Safeway, 0.3 miles
- Nearest grocery
- Safeway, 0.3 miles
- Nearest park
- Unnamed park, 0.1 miles
- Hospitals within 10 miles
Name Miles Avenir Behavioral Health Center at Surprise 2.0 mi Destiny Springs Healthcare 2.0 mi Banner Del E. Webb Medical Center 3.3 mi Banner Boswell Medical Center 4.3 mi Abrazo Arrowhead Campus 9.4 mi
More details
The details
- Features
- Manager certification
- Elena Behringer is certified as Assisted Living Facility Manager by the Arizona Board of Examiners of Nursing Care Institution Administrators
- Registered nurse assessments
- Routine assessment of each resident by a registered nurse
- Twenty four hour care
- 24 hour care provided by certified staff
Questions families ask
In our words
- How many residents is Crystal Rose licensed for?
- ADHS records list it for 5 residents at the directed care level, as of September 2026.
- Who runs Crystal Rose?
- The website describes Crystal Rose as family owned.
- How is the monthly fee set?
- According to the company, the fee depends on the level of care and the type of room.
- Are the rooms private?
- The home's site says there are 5 private rooms, each one already furnished.
- Does Crystal Rose serve meals?
- Yes, per its website, residents get meals every day, plus snacks.
- Is a long term contract required?
- No long term contract is required, according to the home's website.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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