Assisted living home
Best Assisted Living of Surprise Surprise, AZ
13846 W Crocus Dr, Surprise, AZ 85379
- Licensed for 8 residents
- Directed care
$3,500 to $10,000 a month
Typical for assisted living homes in Arizona
Reina McRae
Integrity Senior Placement
Want to know if Best Assisted Living of Surprise has a room?
Learn about
Best Assisted Living of Surprise
From its state license
- Licensed by Arizona for 8 residents at directed care, the highest of the state's three assisted living care levels.
Address
Location
13846 West Crocus Drive, Surprise, AZ 85379Maricopa County
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited seven deficiencies at its last routine inspection (January 27, 2025, a visit that also looked into a complaint). 57% of similar homes had 3 or fewer at theirs.
Two complaint inspections in the past two years led to a citation, and one other found nothing to cite. 60% of similar homes had none.
ADHS took one enforcement action in the past two years, with civil penalties of $1,250 in all. 58% of similar homes had none.
Cited at more than one inspection since January 2025: Administration (two inspections), Emergency and safety (two inspections), Medication (two inspections), and one other area.
ADHS accepted its plan to correct each of the 13 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL9366H, valid to May 31, 2027
- License number
- AL9366H
- Facility type
- Assisted living home
- Name on the license
- Best Assisted Living of Surprise
- Licensed capacity
- 8 residents
- Care level
- Directed care
- Effective
- June 1, 2026
- Expires
- May 31, 2027
- For residents and staff
- (480) 842-6868
The full inspection record3 inspections on file since January 2025, 2 with deficiencies cited.
Last updated September 24, 2026.
2025
April 18, 2025
- Administration R9-10-803.A.9Plan of correction accepted
- Administration R9-10-803.C.1.mPlan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Medication R9-10-816.F.3.aPlan of correction accepted
- Emergency and safety R9-10-818.D.1Plan of correction accepted
January 27, 2025
- Administration R9-10-803.A.9Plan of correction accepted
- Administration R9-10-803.C.1.mPlan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Directed care services R9-10-815.F.1Plan of correction accepted
- Medication R9-10-816.F.3.aPlan of correction accepted
- Emergency and safety R9-10-818.D.1Plan of correction accepted
Enforcement actions
April 8, 2025
AZ Care Check record of the enforcement action on April 8, 2025, opens in a new tabOctober 25, 2023
AZ Care Check record of the enforcement action on October 25, 2023, opens in a new tab
What was cited on April 18, 2025, in plain words
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 23% of similar homes in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
Staffing and staff records
Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.
It is about whether the people giving care have been trained and checked, and whether the home can prove it.
Cited at 29% of similar homes in the past two years.
Ask on a tour How are new caregivers trained, and how long before they work a shift alone?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 32% of similar homes in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
Emergency and safety
Disaster and evacuation drills, first aid supplies, and what staff must do and record after a resident's accident or injury.
It is about whether staff know what to do in an emergency, and whether the family hears about an injury.
Cited at 19% of similar homes in the past two years.
Ask on a tour When was the last fire drill, and how would you tell me if my parent were hurt?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 383 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Best Assisted Living of Surprise
Overview
In our words
Best Assisted Living of Surprise is an assisted living home on West Crocus Drive in Surprise, licensed for 8 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Pricing and payment
Prices
- Assisted living home
- $3,500 to $10,000 a monthEstimated
These are typical monthly costs, not Best Assisted Living of Surprise’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
Surprise
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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