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Assisted living home

A Place for Your Loved Ones Surprise, AZ

13639 W Banff Ln, Surprise, AZ 85379

  • Licensed for 8 residents
  • Directed care

$3,500 to $10,000 a month

Typical for assisted living homes in Arizona

Reina McRae

Reina McRae

Integrity Senior Placement

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Learn about

A Place for Your Loved Ones

From its state license

  • Licensed by Arizona for 8 residents at directed care, the highest of the state's three assisted living care levels.

Address

Location

13639 West Banff Lane, Surprise, AZ 85379Maricopa County

Get directions

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited three deficiencies at its last routine inspection (August 10, 2026, a visit that also looked into a complaint). 57% of similar homes had 3 or fewer at theirs.

1 deficiency cited at the routine inspection before it, in 2025.

One complaint inspection in the past two years led to a citation, and one other found nothing to cite. 60% of similar homes had none.

ADHS took two enforcement actions in the past two years, with civil penalties of $750 in all. 58% of similar homes had none.

Cited at more than one inspection since September 2024: Directed care services (two inspections), Upkeep and hazards (two inspections).

ADHS accepted its plan to correct each of the 4 deficiencies cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL12037H, valid to December 8, 2026
License number
AL12037H
Facility type
Assisted living home
Name on the license
A Place for Your Loved Ones
Licensed capacity
8 residents
Care level
Directed care
Effective
December 9, 2025
Expires
December 8, 2026
For residents and staff
(623) 271-8778
View the official license record on AZ Care Check, opens in a new tab
The full inspection record4 inspections on file since September 2024, 3 with deficiencies cited.
4Inspections
3With deficiencies cited
2Enforcement actions

Last updated September 24, 2026.

  1. 2026

    August 10, 2026

    Complaint and annual compliance
    Deficiencies cited: 3

    • Emergency responder forms A.R.S. § 36-420.04.DPlan of correction accepted
    • Directed care services R9-10-815.F.2.a-cPlan of correction accepted
    • Upkeep and hazards R9-10-820.A.11Plan of correction accepted
    AZ Care Check record of the inspection on August 10, 2026, opens in a new tab
  2. 2025

    September 15, 2025

    Annual compliance
    Deficiencies cited: 1

    • Medication R9-10-817.F.1Plan of correction accepted
    AZ Care Check record of the inspection on September 15, 2025, opens in a new tab
  3. 2024

    September 13, 2024

    Annual compliance
    Deficiencies cited: 6

    • Admission and residency agreements R9-10-807.BPlan of correction accepted
    • Medical records R9-10-811.C.7Plan of correction accepted
    • Directed care services R9-10-815.F.2.a.i-iiPlan of correction accepted
    • Emergency and safety R9-10-818.B.1Plan of correction accepted
    • Upkeep and hazards R9-10-819.A.11Plan of correction accepted
    • Upkeep and hazards R9-10-819.A.13.aPlan of correction accepted
    AZ Care Check record of the inspection on September 13, 2024, opens in a new tab

Enforcement actions

  1. November 4, 2025

    Civil penalty
    $250
    Status: Closed

    AZ Care Check record of the enforcement action on November 4, 2025, opens in a new tab
  2. October 21, 2024

    Civil penalty
    $500
    Status: Closed

    AZ Care Check record of the enforcement action on October 21, 2024, opens in a new tab

What was cited on August 10, 2026, in plain words

Emergency responder forms

A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.

It means paramedics get the facts they need quickly if a resident must go to the hospital.

Cited at 18% of similar homes in the past two years.

Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?

Directed care services

Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.

These rules protect residents who cannot speak up for themselves.

Cited at 22% of similar homes in the past two years.

Ask on a tour How do you keep residents with dementia safe without locking them in?

Upkeep and hazards

A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.

These are the everyday safety checks of the place a resident lives.

Cited at 28% of similar homes in the past two years.

Ask on a tour Where are cleaning products and medicines kept?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

  • Routine figures: 383 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
  • Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
  • A complaint inspection counts here when it cited at least one deficiency.
  • Most ADHS enforcement actions are civil penalties (fines).
  • An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about A Place for Your Loved Ones

Overview

In our words

A Place for Your Loved Ones is an assisted living home on West Banff Lane in Surprise, licensed for 8 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.

Drive to Surprise at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.

Pricing and payment

Prices

Assisted living home
$3,500 to $10,000 a monthEstimated

These are typical monthly costs, not A Place for Your Loved Ones’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

Surprise

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Reina McRae

Reina McRae

Integrity Senior Placement, based in Scottsdale

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