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Assisted living and memory care community
Chaparral Winds Retirement Community Surprise, AZ
16623 N W Point Pkwy, Surprise, AZ 85374
- Licensed for 96 residents
- Directed care
- Private rooms
$6,200 to $8,500 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Chaparral Winds Retirement Community has a room?
Learn about
Chaparral Winds Retirement Community
From its state license
- Licensed by Arizona for 96 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Memory care program: Elements
- Room sizes: Assisted living 446 to 949 square feet (alcove, 1 bedroom, 2 bedroom)
- Apartment types: Studio, One bedroom, Two bedroom
- Meals: Three meals per day and snacks, chef prepared, served in a restaurant style dining room
- Activities: Morning stretches, Exercises, Water aerobics, Movie and TV hours, Arts and crafts, Billiards, Pokeno, Bingo, Bowling
- Outdoor space: 12 acre campus with landscaped courtyards, pools and a putting green
- Campus: 12 acres
Also on the home's website
- Memory care
- Staff on site around the clock
- Dementia trained staff
- Independent living on campus
- Emergency call system
- Private rooms
- Shared rooms
- Private bathroom
- Kitchenette
- Transportation
- Pets allowed
- Outings
- Housekeeping
- Laundry service
- Salon
- Chef prepared meals
- Wifi
- Private dining room
- Secured perimeter
- Pool
Address
Location
16623 North West Point Parkway, Surprise, AZ 85374Maricopa County
- A park0.1 mi
- Sprouts Farmers Market0.2 mi
- CVS Pharmacy0.1 mi
- Destiny Springs HealthcareClosest hospital0.8 mi
- Banner Del E. Webb Medical CenterClosest emergency room2.0 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
No deficiencies were cited at its last routine inspection (August 15, 2025, a visit that also looked into a complaint). 66% of similar communities had at least one cited at theirs.
2 deficiencies cited at the routine inspection before it, in 2024.
None of its six complaint inspections in the past two years led to a citation. 21% of similar communities had no complaint inspection that led to a citation.
No enforcement action by ADHS in the past two years. The same is true of 44% of similar communities.
Across eight inspections since November 2023, the state never cited the same area twice.
Last updated September 24, 2026.
License detailsLicense AL4226C, valid to February 28, 2027
- License number
- AL4226C
- Facility type
- Assisted living and memory care community
- Name on the license
- Chaparral Winds Assisted Living
- Licensed capacity
- 96 residents
- Care level
- Directed care
- Effective
- March 1, 2026
- Expires
- February 28, 2027
- Licensed since
- March 18, 2003
- Chief administrative officer
- Lisa S Wynn
- For residents and staff
- (623) 975-0880
The full inspection record8 inspections on file since November 2023, 1 with deficiencies cited.
Last updated September 24, 2026.
2026
2025
2024
July 31, 2024
- Staffing and staff records R9-10-806.C.1.c.viPlan of correction accepted
- Medical records R9-10-811.C.18Plan of correction accepted
2023
Enforcement actions
AZ Care Check has no enforcement actions on file for this home.
How the figures above are counted
- Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 76 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Chaparral Winds Retirement Community
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Chaparral Winds is licensed by ADHS for 96 residents at the directed care level, with that capacity split between directed care (26 residents) and personal care (70 residents), and supervisory care services on the license as well. According to the community's website, the memory care program goes by the name Elements and its staff hold national dementia care certification. Apartments come as studios, one bedrooms and two bedrooms from 446 to 949 square feet, each with a kitchenette, its own air conditioning and heating, and wifi. Three meals a day plus snacks are chef prepared and served in a restaurant style dining room, and the site also lists scheduled shopping trips and activities such as water aerobics, bingo and billiards.
Chaparral Winds Retirement Community is run by Senior Living Services, which its website describes as an Arizona based property management firm set up in 1998 to provide property management services for The Hampton Group, Inc and its affiliated companies. Its other Arizona communities include Canyon Winds Retirement Community in Mesa, Desert Winds Retirement Community in Peoria, Sedona Winds Retirement Community in Sedona, Ventana Winds Retirement Community in Youngtown and Vista Winds Retirement Community in Peoria.
Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.
Highlights
- As of September 2026, Chaparral Winds holds an ADHS license for 96 residents at the directed care level.
- According to Chaparral Winds' own website, the campus covers 12 acres with landscaped courtyards, pools and a putting green.
- Per the community's website, memory care runs through a program called Elements, with nationally certified dementia care staff.
- The website lists assisted living apartments of 446 to 949 square feet, in alcove, one bedroom and two bedroom layouts.
The details
- Operator
- Senior Living Services
- Sister communities
- Canyon Winds Retirement Community (Mesa)
- Desert Winds Retirement Community (Peoria)
- Sedona Winds Retirement Community (Sedona)
- Ventana Winds Retirement Community (Youngtown)
- Vista Winds Retirement Community (Peoria)
- Other names
- Chaparral Winds Assisted Living, L.L.C.
- Communities the company runs
- 6
- Parent company
- The Hampton Group, Inc
Care and services
In our words
The ADHS license covers directed care, personal care and supervisory care services, and of its 96 residents, 26 can be at the directed care level and 70 at the personal care level. The community's website says each resident's care is built around an individual care plan, with certified staff on duty 24 hours a day.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
- Memory care program
- Elements
Daily life
In our words
According to the community's website, the three daily meals and snacks are chef prepared and served restaurant style, with a private dining room as an option. Housekeeping means a daily tidy of the apartment and a weekly deep clean, laundry covers personal clothes and linens once a week, and all utilities are included. Activities run from morning stretches and exercises to water aerobics, movie and TV hours, arts and crafts, billiards, Pokeno, bingo and bowling, along with scheduled shopping trips, transportation to appointments and other outings. All of its communities are pet friendly, the site adds.
The details
- Amenities
- Meals
- Three meals per day and snacks, chef prepared, served in a restaurant style dining room
- Activities
- Morning stretches
- Exercises
- Water aerobics
- Movie and TV hours
- Arts and crafts
- Billiards
- Pokeno
- Bingo
- Bowling
- Features
- Outdoor space
- 12 acre campus with landscaped courtyards, pools and a putting green
- Campus
- 12 acres
Rooms
The details
- Room features
- Room sizes
- Assisted living 446 to 949 square feet (alcove, 1 bedroom, 2 bedroom)
- Apartment types
- Studio
- One bedroom
- Two bedroom
Pricing and payment
Prices
- Assisted living community
- $6,200 to $8,500 a monthEstimated
- Memory care
- $7,000 to $12,000 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 102 comparable communities, 1 in Surprise. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
Hospitals and the area
In our words
Chaparral Winds is at 16623 North West Point Parkway, and the community's website places it on the border of Sun City and Surprise. Destiny Springs Healthcare is the nearest hospital of any kind, about 0.78 miles away, and the nearest one with emergency services is Banner Del E. Webb Medical Center, about 2 miles away. For errands, a CVS Pharmacy is about 0.14 miles off and a Sprouts Farmers Market, the nearest grocery store, about 0.15 miles, both as the crow flies. There is also a park about 0.14 miles from the community.
The details
- Neighborhood
- Border of Sun City and Surprise
- Nearest emergency room
- Banner Del E. Webb Medical Center, 2.0 miles
- Nearest hospital
- Destiny Springs Healthcare, 0.8 miles
- Nearest pharmacy
- CVS Pharmacy, 0.1 miles
- Nearest grocery
- Sprouts Farmers Market, 0.2 miles
- Nearest park
- Unnamed park, 0.1 miles
- Hospitals within 10 miles
Name Miles Drive time Destiny Springs Healthcare 0.8 mi about 5 min Avenir Behavioral Health Center at Surprise 1.5 mi about 7 min Banner Del E. Webb Medical Center 2.0 mi about 8 min Banner Boswell Medical Center 4.7 mi about 14 min Abrazo Arrowhead Campus 9.0 mi about 27 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Assisted living monthly from older page
- $4,125
- Community executive director
- Lisa Wynn
Questions families ask
In our words
- What level of care is Chaparral Winds licensed for?
- Chaparral Winds holds an ADHS license at the directed care level, the highest of the three ADHS assisted living care levels, for 96 residents.
- Does Chaparral Winds offer memory care?
- The community's website says it does, through a program it calls Elements, with nationally certified dementia care staff in a secured environment.
- Who operates Chaparral Winds?
- Senior Living Services runs Chaparral Winds, and the company's website describes it as a property management firm that provides services for The Hampton Group, Inc and its affiliated companies.
- What types of apartments does Chaparral Winds have?
- Its website lists studio, one bedroom and two bedroom apartments from 446 to 949 square feet, each with a kitchenette.
- Is Chaparral Winds in the ALTCS network?
- Yes. According to each plan's provider directory, Chaparral Winds is in the ALTCS networks of UnitedHealthcare Community Plan (list dated July 28, 2025) and Mercy Care (list dated June 24, 2026).
- Does Chaparral Winds allow pets?
- Per the company's website, all of its communities, Chaparral Winds included, are pet friendly.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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