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Assisted living and memory care community
Heritage Oaks Assisted Living Residence Tucson, AZ
6569 & 6571 E Carondelet Dr, Tucson, AZ 85710
- Licensed for 38 residents
- Directed care
- Private rooms
$6,100 to $8,200 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Heritage Oaks Assisted Living Residence has a room?
Learn about
Heritage Oaks Assisted Living Residence
From its state license
- Licensed by Arizona for 38 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Care levels licensed: Supervisory care, Personal care, Directed care
- Rooms or apartments: 33 rooms
- Meals: Three chef-prepared, nutrient-dense meals daily from fresh, locally sourced ingredients, plus a 24/7 snack, coffee and dessert bar
- Special diets: All custom dietary needs accommodated
- Activities: Daily live music, Arts, Chair yoga, Brain games, Garden club, Spiritual fellowship
- Outdoor space: Sonoran garden with raised vegetable beds, fruit trees and shaded walking paths
Also on the home's website
- Memory care
- Respite stays
- Medication management
- Visiting doctor
- Therapy on site
- Dementia trained staff
- Private rooms
- Private bathroom
- Housekeeping
- Secured perimeter
Address
Location
6569 & 6571 East Carondelet Drive, Tucson, AZ 85710Pima County
- Harold Bell Wright Park0.2 mi
- Trader Joe's0.7 mi
- Walgreens0.5 mi
- Saint Joseph's HospitalClosest hospital, with an emergency room0.2 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited six deficiencies at its last routine inspection (March 31, 2026, a visit that also looked into a complaint). 61% of similar communities had 2 or fewer at theirs.
5 deficiencies cited at the routine inspection before it, in 2025.
Two complaint inspections in the past two years led to a citation, and one other found nothing to cite. 62% of similar communities had 2 or fewer.
ADHS took two enforcement actions in the past two years, with civil penalties of $1,250 in all. 45% of similar communities had none.
Cited at more than one inspection since January 2024: Administration (two inspections), Medication (two inspections).
ADHS accepted its plan to correct each of the 11 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL11891C, valid to August 30, 2027
- License number
- AL11891C
- Facility type
- Assisted living and memory care community
- Name on the license
- Heritage Oaks Assisted Living LLC
- Licensed capacity
- 38 residents
- Care level
- Directed care
- Effective
- August 31, 2026
- Expires
- August 30, 2027
- Licensed since
- August 31, 2021
- Manager of record
- Ryan Reilly
- Chief administrative officer
- Ryan Reilly
- For residents and staff
- (520) 907-1163
The full inspection record5 inspections on file since January 2024, 3 with deficiencies cited.
Last updated September 24, 2026.
2026
March 31, 2026
- Emergency responder forms A.R.S. § 36-420.04.DPlan of correction accepted
- Opioid medication R9-10-120.F.4.a-cPlan of correction accepted
- Administration R9-10-803.A.9Plan of correction accepted
- Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
- Medication R9-10-817.B.3.bPlan of correction accepted
- Emergency and safety R9-10-819.D.2.a-fPlan of correction accepted
2025
April 14, 2025
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
- Administration R9-10-803.A.9Plan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
2024
January 3, 2024
- Service plans R9-10-808.C.1.gPlan of correction accepted
Enforcement actions
June 26, 2026
AZ Care Check record of the enforcement action on June 26, 2026, opens in a new tabMay 8, 2025
AZ Care Check record of the enforcement action on May 8, 2025, opens in a new tab
What was cited on March 31, 2026, in plain words
Emergency responder forms
A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.
It means paramedics get the facts they need quickly if a resident must go to the hospital.
Cited at 25% of similar communities in the past two years.
Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?
Opioid medication
Extra records required when a resident receives opioid pain medicine, such as the reason for each dose.
It matters for residents on opioid pain medicine.
Cited at 13% of similar communities in the past two years.
Ask on a tour How are pain medicines tracked and reviewed?
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 47% of similar communities in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
Admission and residency agreements
What a home must have before a resident moves in, such as a recent health assessment and TB screening, and what the written residency agreement must say.
It is about whether the home knew a resident's needs on day one, and whether the family has the terms in writing.
Cited at 30% of similar communities in the past two years.
Ask on a tour May we read the residency agreement and the move-in assessment before we sign?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 37% of similar communities in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
Emergency and safety
Disaster and evacuation drills, first aid supplies, and what staff must do and record after a resident's accident or injury.
It is about whether staff know what to do in an emergency, and whether the family hears about an injury.
Cited at 38% of similar communities in the past two years.
Ask on a tour When was the last fire drill, and how would you tell me if my parent were hurt?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 159 licensed assisted living centers (11 or more beds) in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 198 licensed assisted living centers (11 or more beds) in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Heritage Oaks Assisted Living Residence
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Heritage Oaks Assisted Living Residence operates as an assisted living center at 6569 and 6571 East Carondelet Drive in Tucson, licensed by the Arizona Department of Health Services for 38 residents at the directed care level, the highest of the three ADHS assisted living care levels. The company describes two gated residential homes on the St. Joseph's Hospital campus, with 16 and 17 beds, and says every resident has a private bedroom suite with its own private bathroom and walk-in shower. The community's website states the campus offers a Sonoran garden with raised vegetable beds, fruit trees and shaded walking paths behind a gated, keypad secured perimeter. It also describes the community as offering memory care for residents with Alzheimer's and dementia, with dementia trained caregivers and electronic medication records. Pricing is described as all-inclusive, covering a private room and bath, chef prepared meals, activities, housekeeping, laundry and personal care in one monthly rate, and the company says Heritage Oaks is a private-pay community that accepts long-term care insurance and VA Aid and Attendance benefits. As of August 2026, the community's website listed the community as full and accepting waitlist inquiries.
Drive to Tucson at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
Highlights
- Every resident has a private bedroom suite with its own private bathroom, according to the community's website.
- The campus is gated with keypad secured entries, the community's website says.
- The community's website says a dedicated nurse practitioner conducts regular rounds and remains responsive around the clock.
- The community's website says the community consists of two gated residential homes, one with 16 beds and one with 17.
The details
- Operator
- Reid and Ryan Reilly
- Other names
- Heritage Oaks Assisted Living LLC
- About the company
Care and services
In our words
According to the community's website, Heritage Oaks holds a license spanning supervisory, personal and directed care, which it says lets residents age in place as needs change. The company describes the community's memory care program as a secure, engaging environment for residents with Alzheimer's and dementia, staffed by caregivers who undergo advanced, continuous training in dementia care and behavioral redirection. The website says medication administration is documented in electronic medication records, and describes a dedicated nurse practitioner conducting regular rounds with on-site access to mobile primary care, psychiatry, neurology, counseling and therapy, and podiatry. It also says Heritage Oaks partners with physical, occupational and speech therapy providers, and offers respite stays for planned breaks for family caregivers.
The details
- Services offered
- Care levels licensed
- Supervisory care
- Personal care
- Directed care
Daily life
In our words
The community's website describes three chef-prepared meals daily made from fresh, locally sourced ingredients, plus a 24 hour snack, coffee and dessert bar, and says it accommodates custom dietary needs. It lists activities including daily live music, arts, chair yoga, brain games, garden club and spiritual fellowship. Housekeeping includes a daily room refresh and a more thorough weekly pass covering linens and laundry, per the community's website. The website also describes an adult day program open from 7:00 AM to 6:00 PM, seven days a week, with a complimentary first day.
The details
- Amenities
- Meals
- Three chef-prepared, nutrient-dense meals daily from fresh, locally sourced ingredients, plus a 24/7 snack, coffee and dessert bar
- Special diets
- All custom dietary needs accommodated
- Activities
- Daily live music
- Arts
- Chair yoga
- Brain games
- Garden club
- Spiritual fellowship
- Features
- Outdoor space
- Sonoran garden with raised vegetable beds, fruit trees and shaded walking paths
Rooms
The details
- Room features
- Rooms or apartments
- 33 rooms
Pricing and payment
Prices
- Assisted living community
- $6,100 to $8,200 a monthEstimated
- Memory care
- $9,500 to $12,100 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 15 in Tucson. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
- How pricing works
- All inclusive
Availability
The details
- Openings
- Waitlist
- Availability stated on
- 2026-08
Hospitals and the area
In our words
The community's website places the community on the St. Joseph's Hospital campus, off North Wilmot Road in Tucson. Mapping data puts Saint Joseph's Hospital about 0.22 miles from the facility, making it the nearest hospital, and lists six more hospitals within 10 miles, including Tucson Medical Center at 2.25 miles and Banner University Medical Center Tucson at 5.54 miles.
The details
- Neighborhood
- St. Joseph's Hospital campus, off N Wilmot Road
- Nearest emergency room
- Saint Joseph's Hospital, 0.2 miles
- Nearest hospital
- Saint Joseph's Hospital, 0.2 miles
- Nearest pharmacy
- Walgreens, 0.5 miles
- Nearest grocery
- Trader Joe's, 0.7 miles
- Nearest park
- Harold Bell Wright Park, 0.2 miles
- Hospitals within 10 miles
Name Miles Drive time Saint Joseph's Hospital 0.2 mi about 2 min Tucson Medical Center 2.3 mi about 9 min Palo Verde Behavioral Health 2.4 mi about 10 min Banner University Medical Center Tucson 5.5 mi about 16 min Banner - University Medical Center South 5.8 mi about 18 min Southern Arizona VA Health Care System 7.4 mi about 23 min Saint Mary's Hospital 8.6 mi about 25 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Adult day program
- Adult day program open 7:00 AM to 6:00 PM, seven days a week; first day complimentary
- Homes on campus
- Two gated residential homes, 16 and 17 beds
Questions families ask
In our words
- What level of care is Heritage Oaks licensed for?
- ADHS lists Heritage Oaks Assisted Living LLC as licensed at the directed care level, the highest of the three ADHS assisted living care levels, which covers residents who cannot direct their own care, for example because of dementia or other cognitive impairment.
- How many residents can Heritage Oaks serve?
- ADHS records list the center's capacity as 38 residents.
- Does Heritage Oaks offer memory care?
- The community's website describes a memory care program for residents with Alzheimer's and dementia, staffed by caregivers with advanced dementia care training.
- Are the rooms private?
- The community's website says every resident has a private bedroom suite with its own private bathroom and walk-in shower.
- Is respite care available?
- Yes, according to the community's website, which describes respite stays as a planned break for family caregivers.
- How does Heritage Oaks structure its pricing?
- The community's website describes an all-inclusive monthly rate covering a private room and bath, meals, activities, housekeeping, laundry and personal care, and says Heritage Oaks is a private-pay community that accepts long-term care insurance and VA Aid and Attendance benefits.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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