Assisted living home
Tender Loving Carehome of Surprise, LLC Surprise, AZ
14239 W Charter Oak Rd, Surprise, AZ 85379
- Licensed for 8 residents
- Directed care
$3,500 to $10,000 a month
Typical for assisted living homes in Arizona
Reina McRae
Integrity Senior Placement
Want to know if Tender Loving Carehome of Surprise, LLC has a room?
Learn about
Tender Loving Carehome of Surprise, LLC
From its state license
- Licensed by Arizona for 8 residents at directed care, the highest of the state's three assisted living care levels.
Address
Location
14239 West Charter Oak Road, Surprise, AZ 85379Maricopa County
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited five deficiencies at its last routine inspection (June 18, 2026, a visit that also looked into a complaint). 57% of similar homes had 3 or fewer at theirs.
The routine inspection before it (2025) cited none.
One complaint inspection in the past two years led to a citation, and one other found nothing to cite. 60% of similar homes had none.
ADHS took one enforcement action in the past two years, with civil penalties of $1,000 in all. 58% of similar homes had none.
Across four inspections since February 2024, the state never cited the same area twice.
For the 5 deficiencies cited in the past two years, Care Check lists the plan of correction as: POC Submitted (5).
Last updated September 24, 2026.
License detailsLicense AL11368H, valid to February 18, 2027
- License number
- AL11368H
- Facility type
- Assisted living home
- Name on the license
- Tender Loving Carehome of Surprise, LLC
- Licensed capacity
- 8 residents
- Care level
- Directed care
- Effective
- February 19, 2026
- Expires
- February 18, 2027
- For residents and staff
- (623) 242-6414
The full inspection record4 inspections on file since February 2024, 2 with deficiencies cited.
Last updated September 24, 2026.
2026
June 18, 2026
- Fall prevention training A.R.S. § 36-420.01.APlan of correction submitted
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction submitted
- Administration R9-10-803.A.9Plan of correction submitted
- Staffing and staff records R9-10-806.A.1.a-bPlan of correction submitted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction submitted
2025
2024
February 9, 2024
- Upkeep and hazards R9-10-819.A.6Plan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
Enforcement actions
September 18, 2026
AZ Care Check record of the enforcement action on September 18, 2026, opens in a new tabApril 12, 2024
AZ Care Check record of the enforcement action on April 12, 2024, opens in a new tab
What was cited on June 18, 2026, in plain words
Fall prevention training
A state law that requires every staff member to be trained in preventing falls and in helping a resident who has fallen.
Falls are a leading cause of injury in older adults, so this training matters for nearly every resident.
Cited at 12% of similar homes in the past two years.
Ask on a tour What fall training do caregivers get, and how often is it refreshed?
Tuberculosis screening
TB screening for staff and residents, and yearly TB training for staff.
It is a basic infection control rule in a shared home.
Cited at 13% of similar homes in the past two years.
Ask on a tour How do you screen new staff and residents for TB?
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 23% of similar homes in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
Staffing and staff records
Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.
It is about whether the people giving care have been trained and checked, and whether the home can prove it.
Cited at 29% of similar homes in the past two years.
Ask on a tour How are new caregivers trained, and how long before they work a shift alone?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 383 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans.
- POC is a plan of correction. IDR is an informal dispute of a citation.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Tender Loving Carehome of Surprise, LLC
Overview
In our words
Tender Loving Carehome of Surprise, LLC is an assisted living home on West Charter Oak Road in Surprise, licensed for 8 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Pricing and payment
Prices
- Assisted living home
- $3,500 to $10,000 a monthEstimated
These are typical monthly costs, not Tender Loving Carehome of Surprise, LLC’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
Surprise
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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