Assisted living home
Surprise Comfort Home Care Surprise, AZ
16552 N Hollyhock St, Surprise, AZ 85378
- Licensed for 10 residents
- Directed care
$3,500 to $10,000 a month
Typical for assisted living homes in Arizona
Reina McRae
Integrity Senior Placement
Want to know if Surprise Comfort Home Care has a room?
Learn about
Surprise Comfort Home Care
From its state license
- Licensed by Arizona for 10 residents at directed care, the highest of the state's three assisted living care levels.
Address
Location
16552 North Hollyhock Street, Surprise, AZ 85378Maricopa County
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited three deficiencies at its last routine inspection (March 24, 2026, a visit that also looked into a complaint). 57% of similar homes had 3 or fewer at theirs.
1 deficiency cited at the routine inspection before it, in 2025.
Four complaint inspections in the past two years led to a citation. 60% of similar homes had none.
ADHS took one enforcement action in the past two years, with civil penalties of $500 in all. 58% of similar homes had none.
Cited at more than one inspection since December 2023: Admission and residency agreements (two inspections), Service plans (two inspections).
ADHS accepted its plan to correct each of the 9 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL12786H, valid to December 27, 2026
- License number
- AL12786H
- Facility type
- Assisted living home
- Name on the license
- Surprise Comfort Home Care
- Licensed capacity
- 10 residents
- Care level
- Directed care
- Effective
- December 28, 2025
- Expires
- December 27, 2026
- For residents and staff
- (623) 248-9952
The full inspection record6 inspections on file since December 2023, 5 with deficiencies cited.
Last updated September 24, 2026.
2026
March 24, 2026
- Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
- Admission and residency agreements R9-10-807.B.1.a-bPlan of correction accepted
- Service plans R9-10-808.A.5.aPlan of correction accepted
2025
May 8, 2025
- Service plans R9-10-808.A.2.a-cPlan of correction accepted
April 16, 2025
- Opioid medication R9-10-120.F.4.a-cPlan of correction accepted
2024
December 11, 2024
- Administration R9-10-803.A.7Plan of correction accepted
- Admission and residency agreements R9-10-807.D.2.aPlan of correction accepted
- Directed care services R9-10-815.F.2.a.i-iiPlan of correction accepted
- Medication R9-10-816.F.1Plan of correction accepted
February 27, 2024
- Upkeep and hazards R9-10-819.A.1.bPlan of correction accepted
2023
Enforcement actions
February 25, 2025
AZ Care Check record of the enforcement action on February 25, 2025, opens in a new tab
What was cited on March 24, 2026, in plain words
Emergency responder forms
A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.
It means paramedics get the facts they need quickly if a resident must go to the hospital.
Cited at 18% of similar homes in the past two years.
Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?
Admission and residency agreements
What a home must have before a resident moves in, such as a recent health assessment and TB screening, and what the written residency agreement must say.
It is about whether the home knew a resident's needs on day one, and whether the family has the terms in writing.
Cited at 19% of similar homes in the past two years.
Ask on a tour May we read the residency agreement and the move-in assessment before we sign?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 29% of similar homes in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 383 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Surprise Comfort Home Care
Overview
In our words
Surprise Comfort Home Care is an assisted living home on North Hollyhock Street in Surprise, licensed for 10 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.
Drive to Surprise at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
Pricing and payment
Prices
- Assisted living home
- $3,500 to $10,000 a monthEstimated
These are typical monthly costs, not Surprise Comfort Home Care’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
Surprise
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Reina McRae
Integrity Senior Placement, based in Scottsdale
Five star reviews on Google
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