Assisted living home
At Sugi's Assisted Living El Mirage, AZ
12241 W Ocotillo Ln, El Mirage, AZ 85335
- Licensed for 5 residents
- Directed care
$4,800 to $9,100 a month
Estimated
Reina McRae
Integrity Senior Placement
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Learn about
At Sugi's Assisted Living
From its state license
- Licensed by Arizona for 5 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Care levels licensed: Supervisory care, Personal care, Directed care
- Meals: Homemade Food
- Special diets: Low carb
- Activities: Board games
- Outdoor space: Landscaped Patio
Also on the home's website
- Hospice care in place
- Awake staff overnight
- Medication management
- Visiting doctor
- Therapy on site
- Housekeeping
- Laundry service
Address
Location
12241 West Ocotillo Lane, El Mirage, AZ 85335Maricopa County
- A park0.1 mi
- Food City0.5 mi
- Walmart Pharmacy1.3 mi
- Destiny Springs HealthcareClosest hospital1.6 mi
- Banner Boswell Medical CenterClosest emergency room2.8 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited five deficiencies at its last routine inspection (December 16, 2025). 51% of similar homes had 2 or fewer at theirs.
No complaint inspections in the past two years. 77% of similar homes had no complaint inspection that led to a citation.
No enforcement action by ADHS in the past two years. The same is true of 58% of similar homes.
Across three inspections since July 2024, the state never cited the same area twice.
ADHS accepted its plan to correct each of the 5 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL13049H, valid to July 23, 2027
- License number
- AL13049H
- Facility type
- Assisted living home
- Name on the license
- At Sugis Assisted Living
- Licensed capacity
- 5 residents
- Care level
- Directed care
- Effective
- July 24, 2026
- Expires
- July 23, 2027
- Licensed since
- July 24, 2024
- Manager of record
- Rosa Robles
- Chief administrative officer
- Suzanne G Calderon Talavera
- For residents and staff
- (602) 348-4980
The full inspection record3 inspections on file since July 2024, 1 with deficiencies cited.
Last updated September 24, 2026.
2025
December 16, 2025
- Service plans R9-10-808.A.3.cPlan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Personal care services R9-10-814.B.1-2Plan of correction accepted
- Medication R9-10-817.B.3.bPlan of correction accepted
- Medication R9-10-817.B.3.cPlan of correction accepted
2024
Enforcement actions
AZ Care Check has no enforcement actions on file for this home.
What was cited on December 16, 2025, in plain words
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 28% of similar homes in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Personal care services
Hands-on help such as bathing and dressing, skin care to prevent sores, and a call bell or intercom a resident can reach.
It is the help a resident needs every day, and how fast they can get it.
Cited at 5% of similar homes in the past two years.
Ask on a tour How does a resident call for help at night, and how fast does someone come?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 34% of similar homes in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 246 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
- Complaint and enforcement figures: 331 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about At Sugi's Assisted Living
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
At Sugi's Assisted Living is at 12241 West Ocotillo Lane in El Mirage (Maricopa County, ZIP 85335). According to its website, the home offers home health, mobile urgent care, a registered dietician and massage therapy, and it has a landscaped patio along with safety features that include a monitored alarm system, front and back door alarms, window alarms, an alert system in each room, security cameras and fire sprinklers. Destiny Springs Healthcare is the nearest hospital, about 1.6 miles away, and Banner Boswell Medical Center, about 2.75 miles away, is the closest with emergency services.
Drive to El Mirage at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
Highlights
- ADHS licenses the home for 5 residents.
- Per ADHS records, the license covers directed care, the highest of Arizona's three assisted living care levels.
- Its website says staff are on hand 24/7 and alert to emergencies.
- Hospice and comfort care are among the services on the website's list.
- Per the company's website, doctors and nurses make in-house visits.
The details
- Other names
- At Sugi'S Assisted Living LLC
Care and services
In our words
According to the home's website, all three levels of care are offered on site (supervisory, personal and directed), alongside the home health, mobile urgent care, registered dietician and massage therapy services. Each resident gets a personalized care plan, menu and activities.
The details
- Services offered
- Care levels licensed
- Supervisory care
- Personal care
- Directed care
Daily life
In our words
The website describes homemade food from a customized menu, made with organic ingredients and with a low-carb option. Scheduled activities include a variety of board games, an arts and crafts area and an entertainment room, and the landscaped patio is there for time outdoors. A daily check-in and check-out system keeps track of comings and goings.
The details
- Amenities
- Meals
- Homemade Food
- Special diets
- Low carb
- Activities
- Board games
- Outdoor space
- Landscaped Patio
Pricing and payment
Prices
- Assisted living home
- $4,800 to $9,100 a monthEstimated
An estimate, not this home's own price. Based on the published prices of 75 comparable assisted living homes. Call or ask us for a verified price and whether a room is open.
Typical in Arizona: $3,500 to $10,000 a month, from our own market figures (September 2026).
Hospitals and the area
In our words
Mapping data shows four more hospitals within 10 miles: Avenir Behavioral Health Center at Surprise, Banner Del E. Webb Medical Center, Abrazo Arrowhead Campus and Banner Thunderbird Medical Center. For errands, Food City, the nearest grocery store, is about 0.5 miles away, and the nearest pharmacy, a Walmart Pharmacy, is about 1.29 miles off. An unnamed park sits about 0.11 miles from the home.
The details
- Nearest emergency room
- Banner Boswell Medical Center, 2.8 miles
- Nearest hospital
- Destiny Springs Healthcare, 1.6 miles
- Nearest pharmacy
- Walmart Pharmacy, 1.3 miles
- Nearest grocery
- Food City, 0.5 miles
- Nearest park
- Unnamed park, 0.1 miles
- Hospitals within 10 miles
Name Miles Drive time Destiny Springs Healthcare 1.6 mi about 6 min Banner Boswell Medical Center 2.8 mi about 10 min Avenir Behavioral Health Center at Surprise 3.4 mi about 13 min Banner Del E. Webb Medical Center 3.7 mi about 11 min Abrazo Arrowhead Campus 7.3 mi about 24 min Banner Thunderbird Medical Center 8.3 mi about 29 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Owner experience years
- 10
Questions families ask
In our words
- What care level is At Sugi's Assisted Living licensed for?
- ADHS licenses it at the directed care level, the highest of Arizona's three assisted living care levels.
- How many residents does it serve?
- Its licensed capacity with ADHS is 5 residents.
- Is staff available overnight?
- According to the home's website, staff are on hand 24/7 and alert to emergencies.
- Does it offer hospice care?
- The website lists hospice and comfort care among the home's services.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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