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Assisted living home

Terravella Assisted Living Care, LLC Queen Creek, AZ

20930 E Reins Rd, Queen Creek, AZ 85142

  • Licensed for 5 residents
  • Directed care

$3,500 to $10,000 a month

Typical for assisted living homes in Arizona

Reina McRae

Reina McRae

Integrity Senior Placement

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Learn about

Terravella Assisted Living Care, LLC

From its state license

  • Licensed by Arizona for 5 residents at directed care, the highest of the state's three assisted living care levels.

Address

Location

20930 East Reins Road, Queen Creek, AZ 85142Maricopa County

Get directions

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited five deficiencies at its last routine inspection (March 16, 2026). 51% of similar homes had 2 or fewer at theirs.

No complaint inspections in the past two years. 77% of similar homes had no complaint inspection that led to a citation.

ADHS took one enforcement action in the past two years, with civil penalties of $500 in all. 58% of similar homes had none.

ADHS accepted its plan to correct each of the 5 deficiencies cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL12231H, valid to June 13, 2027
License number
AL12231H
Facility type
Assisted living home
Name on the license
Terravella Assisted Living Care, LLC
Licensed capacity
5 residents
Care level
Directed care
Effective
June 14, 2026
Expires
June 13, 2027
For residents and staff
(480) 562-0289
View the official license record on AZ Care Check, opens in a new tab
The full inspection record1 inspection on file since March 2026, 1 with deficiencies cited.
1Inspections
1With deficiencies cited
1Enforcement actions

Last updated September 24, 2026.

  1. 2026

    March 16, 2026

    Annual compliance
    Deficiencies cited: 5

    • Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
    • Service plans R9-10-808.A.5.aPlan of correction accepted
    • Medical records R9-10-811.C.12Plan of correction accepted
    • Directed care services R9-10-815.F.2.a-cPlan of correction accepted
    • Medication R9-10-817.B.3.cPlan of correction accepted
    AZ Care Check record of the inspection on March 16, 2026, opens in a new tab

Enforcement actions

  1. May 20, 2026

    Civil penalty
    $500
    Status: Closed

    AZ Care Check record of the enforcement action on May 20, 2026, opens in a new tab

What was cited on March 16, 2026, in plain words

Tuberculosis screening

TB screening for staff and residents, and yearly TB training for staff.

It is a basic infection control rule in a shared home.

Cited at 21% of similar homes in the past two years.

Ask on a tour How do you screen new staff and residents for TB?

Service plans

Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.

The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.

Cited at 28% of similar homes in the past two years.

Ask on a tour How often is the care plan reviewed, and can family take part?

Medical records

Each resident's record: what care and medicine was given and by whom, required notices, and keeping records private.

Complete records let the next caregiver, a doctor or a hospital know what happened.

Cited at 17% of similar homes in the past two years.

Ask on a tour How do caregivers record medicines and care? Can family see the record?

Directed care services

Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.

These rules protect residents who cannot speak up for themselves.

Cited at 26% of similar homes in the past two years.

Ask on a tour How do you keep residents with dementia safe without locking them in?

Medication

How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.

A missed, late or wrong dose can change how a resident feels and how safe they are.

Cited at 34% of similar homes in the past two years.

Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

  • Routine figures: 246 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
  • Complaint and enforcement figures: 331 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
  • A complaint inspection counts here when it cited at least one deficiency.
  • Most ADHS enforcement actions are civil penalties (fines).
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about Terravella Assisted Living Care, LLC

Overview

In our words

Terravella Assisted Living Care, LLC is an assisted living home on East Reins Road in Queen Creek, licensed for 5 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.

Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.

Pricing and payment

Prices

Assisted living home
$3,500 to $10,000 a monthEstimated

These are typical monthly costs, not Terravella Assisted Living Care, LLC’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

Queen Creek

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Reina McRae

Reina McRae

Integrity Senior Placement, based in Scottsdale

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