Skip to content

1 of 19

Assisted living and memory care community

The Palazzo Phoenix, AZ

6246 N 19th Ave, Phoenix, AZ 85015

  • Licensed for 66 residents
  • Directed care
  • Private rooms

$6,000 to $8,000 a month

Estimated

Reina McRae

Reina McRae

Integrity Senior Placement

Want to know if The Palazzo has a room?

We call every family back the same day.

Reina and her local team help families find a home. We check which homes have a room open before we call you back. We can also set up a tour here for you.

Learn about

The Palazzo

From its state license

  • Licensed by Arizona for 66 residents at directed care, the highest of the state's three assisted living care levels.

From the home's website

  • Room sizes: 239 to 326 square feet
  • Meals: three homemade meals and snacks daily

Also on the home's website

  • Memory care
  • Medication management
  • Emergency call system
  • Private rooms
  • Housekeeping
  • Laundry service
  • Chef prepared meals
  • Wifi
  • Secured perimeter

Address

Location

6246 North 19th Avenue, Phoenix, AZ 85015Maricopa County

Get directions
  • Washington Park0.4 mi
  • Fry's Food and Drug0.6 mi
  • Walgreens0.4 mi
  • The CORE Institute Specialty HospitalClosest hospital0.2 mi
  • Abrazo Central CampusClosest emergency room0.3 mi

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

No deficiencies were cited at its last routine inspection (October 16, 2025, a visit that also looked into a complaint). 66% of similar communities had at least one cited at theirs.

None of its three complaint inspections since September 2024 led to a citation.

AZ Care Check lists no enforcement action against this license.

Last updated September 24, 2026.

License detailsLicense AL13211C, valid to September 25, 2027
License number
AL13211C
Facility type
Assisted living and memory care community
Name on the license
The Palazzo
Licensed capacity
66 residents
Care level
Directed care
Effective
September 26, 2026
Expires
September 25, 2027
Licensed since
September 26, 2024
Chief administrative officer
Charles B Kerby
For residents and staff
(602) 433-6300
View the official license record on AZ Care Check, opens in a new tab
The full inspection record5 inspections on file since September 2024, none with deficiencies cited.
5Inspections
0With deficiencies cited
0Enforcement actions

Last updated September 24, 2026.

  1. 2025

    October 16, 2025

    Complaint and annual compliance
    Deficiencies cited: 0

    AZ Care Check record of the inspection on October 16, 2025, opens in a new tab
  2. 2024

    September 27, 2024

    Initial compliance
    Deficiencies cited: 0

    AZ Care Check record of the inspection on September 27, 2024, opens in a new tab

Enforcement actions

AZ Care Check has no enforcement actions on file for this home.

How the figures above are counted

  • Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about The Palazzo

Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.

Overview

In our words

The Palazzo is at 6246 North 19th Avenue in Phoenix (Maricopa County). ADHS licenses it as an assisted living center at the directed care level, which is the highest of the three levels the state defines for assisted living and is meant for residents who cannot direct their own care, for example because of dementia or other cognitive impairment. It is licensed for 66 residents, and ADHS also lists it for personal care and supervisory care services.

According to its website, palazzohealthcare.com, the community has a memory care program with daily redirecting and cueing for residents with cognitive impairment. Rooms are private and range from 239 to 326 square feet, with alarmed exterior doors and an emergency response system in each bedroom. Three homemade meals and snacks come every day, along with weekly housekeeping and laundry and utilities including basic cable and WiFi. Pricing is a la carte, so families pay for the services they use.

The CORE Institute Specialty Hospital is the nearest hospital, about 0.21 miles away, and Abrazo Central Campus, the closest one with emergency services, is about 0.28 miles away.

Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.

Highlights

  • As of September 2026, ADHS licenses The Palazzo at the directed care level for up to 66 residents.
  • Per the community's website, assisted living is priced a la carte, so residents pay only for the services they use.
  • A Mercy Care ALTCS provider list dated June 24, 2026 places The Palazzo in the Mercy Care (ALTCS) network.

The details

Other names
  • Chris Ridge Senior Living Community
  • Aphz, LLC

Care and services

In our words

ADHS licenses The Palazzo for directed care, personal care and supervisory care services, and directed care, the top of the three, covers residents who cannot direct their own care, for example because of dementia or other cognitive impairment. On the community's website, medication management is part of assisted living, and the same memory care program offers daily redirecting and cueing for residents with cognitive impairment.

The details

Services offered
  • Memory care
  • Medication management
  • Emergency call system
Care levels licensed
  • Directed care
  • Personal care
  • Supervisory care

Daily life

The details

Amenities
  • Housekeeping
  • Laundry service
  • Chef prepared meals
  • Wifi
Meals
three homemade meals and snacks daily
Features
  • Secured perimeter

Rooms

The details

Room features
  • Private rooms
Room sizes
239 to 326 square feet

Pricing and payment

Prices

Assisted living community
$6,000 to $8,000 a monthEstimated
Memory care
$9,200 to $11,900 a monthEstimated

Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.

Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).

Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).

The details

Payment and what is included
  • Utilities included
How pricing works
A la carte

Hospitals and the area

In our words

The Palazzo is in Maricopa County's 85015 ZIP code. For errands, a Walgreens pharmacy is about 0.38 miles away and Fry's Food and Drug, the nearest grocery store, about 0.59 miles. Washington Park is about 0.39 miles away.

The details

Nearest emergency room
Abrazo Central Campus, 0.3 miles
Nearest hospital
The CORE Institute Specialty Hospital, 0.2 miles
Nearest pharmacy
Walgreens, 0.4 miles
Nearest grocery
Fry's Food and Drug, 0.6 miles
Nearest park
Washington Park, 0.4 miles
Hospitals within 10 miles
NameMilesDrive time
The CORE Institute Specialty Hospital0.2 miabout 1 min
Abrazo Central Campus0.3 miabout 2 min
Carl T. Hayden VA Medical Center2.9 miabout 12 min
HonorHealth John C. Lincoln Medical Center3.3 miabout 12 min
Dignity Health St Joseph's Hospital and Medical Center3.4 miabout 12 min
Phoenix Indian Medical Center3.7 miabout 14 min
Phoenix Children's Hospital4.8 miabout 17 min
Banner University Medical Center Phoenix5.0 miabout 15 min
College Medical Center Phoenix6.2 miabout 17 min
Valley Hospital6.3 miabout 21 min
Valleywise Health Medical Center6.5 miabout 17 min
Arizona State Hospital6.7 miabout 17 min

Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.

More details

The details

Features
  • Memory care cueing

Questions families ask

In our words

What care level is The Palazzo licensed for?
Directed care, the highest of Arizona's three assisted living care levels, is what ADHS licenses The Palazzo for. It serves residents who cannot direct their own care, for example because of dementia or other cognitive impairment.
How many residents can The Palazzo house?
The Palazzo is licensed for 66 residents, according to ADHS records.
Does The Palazzo offer memory care?
The Palazzo's website describes a memory care program with daily redirecting and cueing for residents with cognitive impairment, along with private rooms, alarmed exterior doors and an emergency response system in each bedroom.
How big are the rooms at The Palazzo?
Rooms run from 239 to 326 square feet, the community's site says.
Is The Palazzo listed in any ALTCS network?
Yes. A Mercy Care ALTCS provider list dated June 24, 2026 includes The Palazzo in the Mercy Care (ALTCS) network.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

Phoenix

Other homes nearby

With prices and care levels.

See all homes and communities in Phoenix

Around Phoenix

Other cities to look at

See all cities

Reina McRae

Reina McRae

Integrity Senior Placement, based in Scottsdale

Five star reviews on Google

Not sure which one?

Leave your number and we will send a short list of homes in your area and price range.

We call every family back the same day.