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Assisted living and memory care community

Avista Stratford Phoenix, AZ

1739 W Myrtle Ave, Phoenix, AZ 85021

  • Licensed for 170 residents
  • Directed care

$5,800 to $7,600 a month

Estimated

Reina McRae

Reina McRae

Integrity Senior Placement

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Learn about

Avista Stratford

From its state license

  • Licensed by Arizona for 170 residents at directed care, the highest of the state's three assisted living care levels.

From the home's website

  • Meals: Chef-prepared meals served in a dining room
  • Activities: Fitness classes, Games, Crafts, Live entertainment, Community outings
  • Outdoor space: Courtyards

Also on the home's website

  • Memory care
  • Medication management
  • Staff on site around the clock
  • Transportation
  • Pets allowed
  • Outings
  • Housekeeping
  • Laundry service
  • Salon
  • Fitness room

Address

Location

1739 West Myrtle Avenue, Phoenix, AZ 85021Maricopa County

Get directions
  • A park0.1 mi
  • Fry's Food and Drug0.4 mi
  • Walgreens0.9 mi
  • The CORE Institute Specialty HospitalClosest hospital0.7 mi
  • Abrazo Central CampusClosest emergency room1.2 mi

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited 18 deficiencies at its last routine inspection (June 2, 2026, a visit that also looked into a complaint). 55% of similar communities had 1 or fewer at theirs.

1 deficiency cited at the routine inspection before it, in 2025.

Six complaint inspections in the past two years led to a citation, and five others found nothing to cite. 50% of similar communities had 2 or fewer.

ADHS took six enforcement actions in the past two years, with civil penalties of $6,000 in all. 33% of similar communities had none.

Cited at more than one inspection since February 2024: Service plans (10 inspections), Administration (five inspections), Directed care services (three inspections), and five other areas.

ADHS accepted its plan to correct each of the 28 deficiencies cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL12429C, valid to February 2, 2027
License number
AL12429C
Facility type
Assisted living and memory care community
Name on the license
Avista Senior Living Stratford
Licensed capacity
170 residents
Care level
Directed care
Effective
February 3, 2026
Expires
February 2, 2027
Licensed since
February 3, 2023
Manager of record
Stacy Zimmerman
Chief administrative officer
Stacy Zimmerman
Name changes
FromTo
Ridge at The StratfordAvista Stratford
For residents and staff
(602) 842-3252
View the official license record on AZ Care Check, opens in a new tab
The full inspection record21 inspections on file since February 2024, 13 with deficiencies cited.
21Inspections
13With deficiencies cited
10Enforcement actions

Last updated September 24, 2026.

  1. 2026

    July 17, 2026

    Complaint
    Deficiencies cited: 1

    • Administration R9-10-803.J.1-6Plan of correction accepted
    AZ Care Check record of the inspection on July 17, 2026, opens in a new tab

    June 23, 2026

    Complaint
    Deficiencies cited: 1

    • Administration R9-10-803.K.1Plan of correction accepted
    AZ Care Check record of the inspection on June 23, 2026, opens in a new tab

    June 2, 2026

    Complaint and annual compliance
    Deficiencies cited: 18

    • Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
    • Administration R9-10-803.A.10Plan of correction accepted
    • Administration R9-10-803.J.1-6Plan of correction accepted
    • Staffing and staff records R9-10-806.A.5.a-cPlan of correction accepted
    • Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
    • Staffing and staff records R9-10-806.A.9Plan of correction accepted
    • Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
    • Admission and residency agreements R9-10-807.B.1.a-bPlan of correction accepted
    • Service plans R9-10-808.A.1Plan of correction accepted
    • Service plans R9-10-808.A.3.aPlan of correction accepted
    • Service plans R9-10-808.A.3.bPlan of correction accepted
    • Service plans R9-10-808.A.5.aPlan of correction accepted
    • Medical records R9-10-811.C.18Plan of correction accepted
    • Personal care services R9-10-814.F.1-4Plan of correction accepted
    • Medication R9-10-817.B.2.aPlan of correction accepted
    • Emergency and safety R9-10-819.A.4Plan of correction accepted
    • Emergency and safety R9-10-819.A.5.aPlan of correction accepted
    • Emergency and safety R9-10-819.F.4.a-bPlan of correction accepted
    AZ Care Check record of the inspection on June 2, 2026, opens in a new tab
  2. 2025

    November 26, 2025

    Complaint
    Deficiencies cited: 4

    • Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
    • Staffing and staff records R9-10-806.A.10Plan of correction accepted
    • Service plans R9-10-808.A.3.bPlan of correction accepted
    • Directed care services R9-10-815.E.1-2Plan of correction accepted
    AZ Care Check record of the inspection on November 26, 2025, opens in a new tab

    June 9, 2025

    Complaint
    Deficiencies cited: 3

    • Service plans R9-10-808.A.4.b.i-iiiPlan of correction accepted
    • Service plans R9-10-808.C.1.a-gPlan of correction accepted
    • Directed care services R9-10-815.C.7Plan of correction accepted
    AZ Care Check record of the inspection on June 9, 2025, opens in a new tab

    May 20, 2025

    Complaint and annual compliance
    Deficiencies cited: 1

    • Service plans R9-10-808.A.1-5Plan of correction accepted
    AZ Care Check record of the inspection on May 20, 2025, opens in a new tab
  3. 2024

    August 22, 2024

    Complaint
    Deficiencies cited: 1

    • Medication R9-10-816.B.3.bPlan of correction accepted
    AZ Care Check record of the inspection on August 22, 2024, opens in a new tab

    July 29, 2024

    Complaint
    Deficiencies cited: 2

    • Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
    • Service plans R9-10-808.A.4.b.iiiPlan of correction accepted
    AZ Care Check record of the inspection on July 29, 2024, opens in a new tab

    May 16, 2024

    Complaint
    Deficiencies cited: 1

    • Service plans R9-10-808.C.1.cPlan of correction accepted
    AZ Care Check record of the inspection on May 16, 2024, opens in a new tab

    April 18, 2024

    Complaint
    Deficiencies cited: 2

    • Service plans R9-10-808.A.3.bPlan of correction accepted
    • Service plans R9-10-808.C.1.cPlan of correction accepted
    AZ Care Check record of the inspection on April 18, 2024, opens in a new tab

    March 27, 2024

    Complaint
    Deficiencies cited: 7

    • Administration R9-10-803.J.5.dPlan of correction accepted
    • Service plans R9-10-808.A.3.bPlan of correction accepted
    • Service plans R9-10-808.A.3.fPlan of correction accepted
    • Service plans R9-10-808.C.1.a-gPlan of correction accepted
    • Personal care services R9-10-814.F.1Plan of correction accepted
    • Personal care services R9-10-814.F.3Plan of correction accepted
    • Medication R9-10-816.B.3.a-cPlan of correction accepted
    AZ Care Check record of the inspection on March 27, 2024, opens in a new tab

    February 16, 2024

    Complaint
    Deficiencies cited: 2

    • Service plans R9-10-808.A.5.cPlan of correction accepted
    • Service plans R9-10-808.C.1.gPlan of correction accepted
    AZ Care Check record of the inspection on February 16, 2024, opens in a new tab

    February 12, 2024

    Complaint and annual compliance
    Deficiencies cited: 16

    • Administration R9-10-803.D.4Plan of correction accepted
    • Administration R9-10-803.J.1-6Plan of correction accepted
    • Quality management R9-10-804.2.bPlan of correction accepted
    • Admission and residency agreements R9-10-807.BPlan of correction accepted
    • Admission and residency agreements R9-10-807.C.1.aPlan of correction accepted
    • Admission and residency agreements R9-10-807.C.1.bPlan of correction accepted
    • Admission and residency agreements R9-10-807.E.4Plan of correction accepted
    • Service plans R9-10-808.A.3.cPlan of correction accepted
    • Service plans R9-10-808.A.5.a-dPlan of correction accepted
    • Service plans R9-10-808.C.1.gPlan of correction accepted
    • Resident rights R9-10-810.B.1Plan of correction accepted
    • Resident rights R9-10-810.B.2.iPlan of correction accepted
    • Personal care services R9-10-814.B.2.b.iPlan of correction accepted
    • Directed care services R9-10-815.B.1Plan of correction accepted
    • Emergency and safety R9-10-818.B.1Plan of correction accepted
    • Emergency and safety R9-10-818.D.2.a-fPlan of correction accepted
    AZ Care Check record of the inspection on February 12, 2024, opens in a new tab

Enforcement actions

  1. August 13, 2026

    Civil penalty
    $3,000
    Status: Closed

    AZ Care Check record of the enforcement action on August 13, 2026, opens in a new tab
  2. August 13, 2026

    Civil penalty
    $250
    Status: Closed

    AZ Care Check record of the enforcement action on August 13, 2026, opens in a new tab
  3. March 27, 2026

    Civil penalty
    $1,250
    Status: Closed

    AZ Care Check record of the enforcement action on March 27, 2026, opens in a new tab
  4. November 12, 2025

    Civil penalty
    $1,000
    Status: Closed

    AZ Care Check record of the enforcement action on November 12, 2025, opens in a new tab
  5. October 21, 2025

    Civil penalty
    $250
    Status: Closed

    AZ Care Check record of the enforcement action on October 21, 2025, opens in a new tab
  6. February 4, 2025

    Civil penalty
    $250
    Status: Closed

    AZ Care Check record of the enforcement action on February 4, 2025, opens in a new tab
  7. July 15, 2024

    Civil penalty
    $250
    Status: Closed

    AZ Care Check record of the enforcement action on July 15, 2024, opens in a new tab
  8. April 12, 2024

    Civil penalty
    $1,500
    Status: Closed

    AZ Care Check record of the enforcement action on April 12, 2024, opens in a new tab
  9. April 4, 2024

    Civil penalty
    $500
    Status: Closed

    AZ Care Check record of the enforcement action on April 4, 2024, opens in a new tab
  10. November 27, 2023

    Civil penalty
    $2,500
    Status: Closed

    AZ Care Check record of the enforcement action on November 27, 2023, opens in a new tab

What was cited on July 17, 2026, in plain words

Administration

The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.

It is about who is accountable for care at any hour and whether the home runs by its own written rules.

Cited at 50% of similar communities in the past two years.

Ask on a tour Who is in charge when the manager is not here, and how do I reach them?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

  • Routine figures: 72 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
  • Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
  • A complaint inspection counts here when it cited at least one deficiency.
  • Most ADHS enforcement actions are civil penalties (fines).
  • An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about Avista Stratford

Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.

Overview

In our words

Avista Stratford is an assisted living center at 1739 West Myrtle Avenue in Phoenix (Maricopa County). ADHS licenses it at the directed care level, the highest of the three ADHS assisted living care levels, so it can take residents who cannot direct their own care, including people with dementia or other cognitive impairment. It has room for 170 residents, with 48 in directed care, 122 in personal care, and supervisory care services on top of that. It used to go by Ridge at The Stratford, and ADHS still lists that among its former names. According to the community's website, it gives memory care support to residents with Alzheimer's disease or other dementia, helps with medications, and keeps caregivers on staff 24 hours a day.

Avista Senior Living names itself on its website as the company behind Avista Stratford, and says it has been a name in senior living since 2011, with an office at 2812 N Norwalk, Suite 101, in Mesa. Per the community's website, this is the same community once called Ridge at The Stratford.

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The details

Operator
Avista Senior Living
Other names
  • Ridge at The Stratford
  • Vop Phoenix, LLC
Company headquarters
2812 N Norwalk, Suite 101, Mesa, AZ 85215

Care and services

In our words

The website calls Avista Stratford a memory care community and says it gives specialized support to people living with Alzheimer's disease and other forms of dementia. Each resident gets personal help with bathing, dressing, medication management, getting around and the other activities of daily living. Care staff are on hand 24 hours a day, and a pendant call system is in place.

The details

Services offered
  • Memory care
  • Medication management
  • Staff on site around the clock
Care levels licensed
  • Directed care
  • Personal care
  • Supervisory care

Daily life

In our words

According to the community's website, meals are nutritious and chef-prepared, served in a dining room with menu choices for different tastes and dietary needs. The activities run from fitness classes, games and crafts to live entertainment and community outings, with scheduled transportation and planned outings too. Pets are welcome, as the community is pet friendly.

The details

Amenities
  • Transportation
  • Pets allowed
  • Outings
  • Housekeeping
  • Laundry service
  • Salon
  • Fitness room
Meals
Chef-prepared meals served in a dining room
Activities
  • Fitness classes
  • Games
  • Crafts
  • Live entertainment
  • Community outings
Outdoor space
Courtyards

Pricing and payment

Prices

Assisted living community
$5,800 to $7,600 a monthEstimated
Memory care
$5,500 to $10,400 a monthEstimated

Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.

Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).

Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).

Hospitals and the area

In our words

The CORE Institute Specialty Hospital is the closest hospital, about 0.72 miles away, and Abrazo Central Campus, about 1.21 miles away, is the closest one with an emergency room. For errands, a Fry's Food and Drug grocery store is about 0.35 miles away as the crow flies and a Walgreens pharmacy 0.85 miles. There is also a park about 0.08 miles from the door.

The details

Nearest emergency room
Abrazo Central Campus, 1.2 miles
Nearest hospital
The CORE Institute Specialty Hospital, 0.7 miles
Nearest pharmacy
Walgreens, 0.9 miles
Nearest grocery
Fry's Food and Drug, 0.4 miles
Nearest park
Unnamed park, 0.1 miles
Hospitals within 10 miles
NameMilesDrive time
The CORE Institute Specialty Hospital0.7 miabout 3 min
Abrazo Central Campus1.2 miabout 5 min
HonorHealth John C. Lincoln Medical Center2.5 miabout 11 min
Carl T. Hayden VA Medical Center3.6 miabout 14 min
Phoenix Indian Medical Center4.2 miabout 15 min
Dignity Health St Joseph's Hospital and Medical Center4.3 miabout 15 min
Phoenix Children's Hospital5.4 miabout 19 min
Banner University Medical Center Phoenix5.8 miabout 17 min
Banner Thunderbird Medical Center6.7 miabout 21 min
Valley Hospital6.7 miabout 23 min
College Medical Center Phoenix6.9 miabout 18 min
Valleywise Health Medical Center7.2 miabout 18 min

Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.

More details

The details

Features
  • Pendant call system
Company since
2011

Questions families ask

In our words

What level of care is Avista Stratford licensed for?
It holds an ADHS license at the directed care level, the highest of the three ADHS assisted living care levels, so it can serve residents who cannot direct their own care, including those with dementia or other cognitive impairment.
How many residents can Avista Stratford serve?
ADHS lists room for 170 residents: 48 at the directed care level and 122 at the personal care level, with supervisory care services as well.
Was Avista Stratford previously known by another name?
Yes. Its website says it was called Ridge at The Stratford before it became Avista Stratford.
Who operates Avista Stratford?
Avista Senior Living, which names itself as the company on its website.
Does Avista Stratford offer memory care?
The community describes itself on its website as a memory care community, with specialized support for residents with Alzheimer's disease and other forms of dementia.
Is Avista Stratford listed in any ALTCS managed care networks?
Yes. Public ALTCS provider directories list it, under its former name, in the ALTCS network of UnitedHealthcare Community Plan (ALTCS), on a list dated July 28, 2025.

Details change, so call us to check anything important.

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Integrity Senior Placement, based in Scottsdale

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