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Assisted living and memory care community
The Manor Village at Desert Ridge Phoenix, AZ
5560 E Deer Valley Dr, Phoenix, AZ 85054
- Licensed for 146 residents
- Directed care
- Private rooms
$6,500 to $9,000 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if The Manor Village at Desert Ridge has a room?
Learn about
The Manor Village at Desert Ridge
From its state license
- Licensed by Arizona for 146 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Room sizes: 1043
- Meals: Three meals per day, plus daily snacks and hydration
- Activities: Yoga, Strength Training, Stretch Classes, Balance Classes, Water Aerobics
- Outdoor space: Landscaped courtyards and walking paths
Also on the home's website
- Memory care
- Nurse on staff
- Visiting doctor
- Therapy on site
- Staff on site around the clock
- Emergency call system
- Private rooms
- Transportation
- Outings
- Salon
- Chef prepared meals
- Secured perimeter
- Pool
Address
Location
5560 East Deer Valley Drive, Phoenix, AZ 85054Maricopa County
- Cashman Park1.4 mi
- Sprouts Farmers Market0.2 mi
- CVS Pharmacy0.8 mi
- Mayo Clinic HospitalClosest hospital, with an emergency room1.3 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited four deficiencies at its last routine inspection (September 17, 2025, a visit that also looked into a complaint). 55% of similar communities had 1 or fewer at theirs.
Five complaint inspections in the past two years led to a citation, and one other found nothing to cite. 50% of similar communities had 2 or fewer.
ADHS took two enforcement actions in the past two years, with civil penalties of $1,500 in all. 33% of similar communities had none.
Cited at more than one inspection since January 2024: Service plans (four inspections), Administration (three inspections), Staffing and staff records (three inspections), and two other areas.
ADHS accepted its plan to correct each of the 14 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL11856C, valid to June 3, 2027
- License number
- AL11856C
- Facility type
- Assisted living and memory care community
- Name on the license
- The Manor Village at Desert Ridge
- Licensed capacity
- 146 residents
- Care level
- Directed care
- Effective
- June 4, 2026
- Expires
- June 3, 2027
- Licensed since
- June 4, 2021
- Manager of record
- Teresa Borton
- Chief administrative officer
- Nicolle Blais
- For residents and staff
- (480) 296-6151
The full inspection record13 inspections on file since January 2024, 8 with deficiencies cited.
Last updated September 24, 2026.
2026
April 23, 2026
- Medical records R9-10-811.B.1-2Plan of correction accepted
2025
November 25, 2025
- Admission and residency agreements R9-10-807.H.1-5Plan of correction accepted
- Admission and residency agreements R9-10-807.I.1-2Plan of correction accepted
September 17, 2025
- Admission and residency agreements R9-10-807.B.1.a-bPlan of correction accepted
- Admission and residency agreements R9-10-807.E.1-4Plan of correction accepted
- Service plans R9-10-808.C.1.cPlan of correction accepted
- Resident rights R9-10-810.APlan of correction accepted
June 11, 2025
- Service plans R9-10-808.C.1.gPlan of correction accepted
2024
September 30, 2024
- Administration R9-10-803.A.9Plan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.9Plan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Directed care services R9-10-815.C.1Plan of correction accepted
- Emergency and safety R9-10-818.D.1Plan of correction accepted
May 15, 2024
- First aid and CPR A.R.S. § 36-420.B.2Plan of correction accepted
- Staffing and staff records R9-10-806.A.1.b.iPlan of correction accepted
February 1, 2024
- Administration R9-10-803.A.9Plan of correction accepted
- Administration R9-10-803.J.1-6Plan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.9Plan of correction accepted
January 2, 2024
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Administration R9-10-803.J.3.a-cPlan of correction accepted
- Service plans R9-10-808.A.3.aPlan of correction accepted
- Service plans R9-10-808.A.5.a-dPlan of correction accepted
- Emergency and safety R9-10-818.D.2.fPlan of correction accepted
Enforcement actions
September 29, 2025
AZ Care Check record of the enforcement action on September 29, 2025, opens in a new tabDecember 30, 2024
AZ Care Check record of the enforcement action on December 30, 2024, opens in a new tabJuly 22, 2024
AZ Care Check record of the enforcement action on July 22, 2024, opens in a new tabMarch 14, 2024
AZ Care Check record of the enforcement action on March 14, 2024, opens in a new tab
What was cited on April 23, 2026, in plain words
Medical records
Each resident's record: what care and medicine was given and by whom, required notices, and keeping records private.
Complete records let the next caregiver, a doctor or a hospital know what happened.
Cited at 26% of similar communities in the past two years.
Ask on a tour How do caregivers record medicines and care? Can family see the record?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 72 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about The Manor Village at Desert Ridge
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
The Manor Village at Desert Ridge is an assisted living center at 5560 East Deer Valley Drive in Phoenix (Maricopa County, ZIP 85054). It is licensed for directed care, the highest of the three ADHS assisted living care levels, which is for residents who cannot direct their own care, for example because of dementia or other cognitive impairment.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Highlights
- As of September 2026, ADHS licenses The Manor Village at Desert Ridge at the directed care level for up to 146 residents.
- State records from ADHS, as of September 2026, list directed care (capacity 50), personal care (capacity 96) and supervisory care.
- Per the community's website, the memory care suites sit in secured neighborhoods: Ayden at 446 square feet and Belmont at 505 square feet.
- The website lists assisted living suites from the 590 square foot Ansley up to the 1043 square foot Finley, which has two bedrooms.
- An outdoor pool and tennis and pickleball courts are among the amenities at Desert Ridge, according to its website.
- The company says health care staff are on site around the clock (24-hour), and a visiting physician also sees residents on site.
The details
- Operator
- The Manor Village Life Centers
- Other names
- Manor Village US Holdings, LLC
- About the company
Care and services
In our words
ADHS licenses the home for directed care, personal care and supervisory care, and state records set its capacity at 50 residents for directed care and 96 for personal care.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
In our words
According to the community's website, an executive chef prepares three meals a day, with snacks and hydration every day, a menu that accommodates dietary needs, and room service delivery. Fitness classes include yoga, strength training, stretch classes, balance classes and water aerobics, and there are regular group outings, with transportation for groups and for one person at a time.
The details
- Amenities
- Meals
- Three meals per day, plus daily snacks and hydration
- Activities
- Yoga
- Strength Training
- Stretch Classes
- Balance Classes
- Water Aerobics
- Features
- Outdoor space
- Landscaped courtyards and walking paths
Rooms
The details
- Room features
- Room sizes
- 1043
Pricing and payment
Prices
- Assisted living community
- $6,500 to $9,000 a monthEstimated
- Memory care
- $9,800 to $12,500 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
- How pricing works
- All inclusive
Hospitals and the area
In our words
Mayo Clinic Hospital is the closest hospital with emergency services, about 1.26 miles away, and six more hospitals are within 10 miles, among them HonorHealth Scottsdale Thompson Peak Medical Center and Abrazo Scottsdale Campus, per CMS data matched to OpenStreetMap locations. For errands, OpenStreetMap data puts Sprouts Farmers Market, the nearest grocery store, about 0.16 miles away, and a CVS Pharmacy about 0.79 miles off as the crow flies. Cashman Park is the nearest park, about 1.41 miles away.
The details
- Nearest emergency room
- Mayo Clinic Hospital, 1.3 miles
- Nearest hospital
- Mayo Clinic Hospital, 1.3 miles
- Nearest pharmacy
- CVS Pharmacy, 0.8 miles
- Nearest grocery
- Sprouts Farmers Market, 0.2 miles
- Nearest park
- Cashman Park, 1.4 miles
- Hospitals within 10 miles
Name Miles Drive time Mayo Clinic Hospital 1.3 mi about 6 min HonorHealth Scottsdale Thompson Peak Medical Center 2.3 mi about 10 min Abrazo Scottsdale Campus 3.3 mi about 10 min HonorHealth Scottsdale Shea Medical Center 8.0 mi about 15 min Quail Run Behavioral Health 8.8 mi about 16 min HonorHealth Deer Valley Medical Center 8.9 mi about 14 min HonorHealth John C. Lincoln Medical Center 9.7 mi about 23 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Company canada location
- 7370 Sierra Morena Blvd SW, Calgary, AB T3H 4H9
- Company founder
- Dr. M Garth Mann
Questions families ask
In our words
- What care level is The Manor Village at Desert Ridge licensed for?
- ADHS licenses it as an Assisted Living Center-Directed. That is the highest of the three ADHS levels, for residents who cannot direct their own care, such as people with dementia or other cognitive impairment.
- How many residents can the facility serve?
- Up to 146 residents, according to ADHS. State records split that into 50 at the directed care level and 96 at the personal care level.
- Does the facility offer memory care?
- Yes, the community's website says memory care is in secured neighborhoods, with the Ayden suite (446 square feet) and the Belmont suite (505 square feet).
- What meals does the facility provide?
- The website lists three meals a day from an executive chef, plus daily snacks and hydration, on a menu that allows for dietary needs.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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