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Assisted living and memory care community

Acacia Health Center at Sagewood Phoenix, AZ

4555 E Mayo Blvd, Phoenix, AZ 85050

  • Licensed for 88 residents
  • Directed care

$5,600 to $7,200 a month

Estimated

Reina McRae

Reina McRae

Integrity Senior Placement

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Learn about

Acacia Health Center at Sagewood

From its state license

  • Licensed by Arizona for 88 residents at directed care, the highest of the state's three assisted living care levels.

From the home's website

  • Meals: Three chef-prepared meals a day in a restaurant-style dining room
  • Activities: Social, cultural and recreational activities
  • Outdoor space: Outdoor patios and courtyards
  • Campus: 85 acres

Also on the home's website

  • Memory care
  • Wound care
  • Medication management
  • Therapy on site
  • Staff on site around the clock
  • Transportation

Address

Location

4555 East Mayo Boulevard, Phoenix, AZ 85050Maricopa County

Get directions
  • A park1.1 mi
  • Albertsons0.8 mi
  • CVS Pharmacy0.5 mi
  • Mayo Clinic HospitalClosest hospital, with an emergency room1.6 mi

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited four deficiencies at its last routine inspection (December 1, 2025, a visit that also looked into a complaint). 55% of similar communities had 2 or fewer at theirs.

3 deficiencies cited at the routine inspection before it, in 2024.

Three complaint inspections in the past two years led to a citation, and two others found nothing to cite. 63% of similar communities had 2 or fewer.

ADHS took one enforcement action in the past two years, with civil penalties of $500 in all. 44% of similar communities had none.

Cited at more than one inspection since December 2024: Emergency and safety (three inspections), Medical records (three inspections), Administration (two inspections).

ADHS accepted its plan to correct each of the 10 deficiencies cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL8176C, valid to February 28, 2027
License number
AL8176C
Facility type
Assisted living and memory care community
Name on the license
Acacia Health Center
Licensed capacity
88 residents
Care level
Directed care
Effective
March 1, 2026
Expires
February 28, 2027
Licensed since
March 3, 2011
Manager of record
Misti Valentino
Chief administrative officer
Gina M Razdan
For residents and staff
(480) 384-5600
View the official license record on AZ Care Check, opens in a new tab
The full inspection record5 inspections on file since December 2024, 3 with deficiencies cited.
5Inspections
3With deficiencies cited
1Enforcement actions

Last updated September 24, 2026.

  1. 2026

  2. 2025

    December 1, 2025

    Complaint and annual compliance
    Deficiencies cited: 4

    • Emergency responder forms A.R.S. § 36-420.04.CPlan of correction accepted
    • Medical records R9-10-811.B.1-2Plan of correction accepted
    • Emergency and safety R9-10-819.A.3.a-dPlan of correction accepted
    • Upkeep and hazards R9-10-820.A.11Plan of correction accepted
    AZ Care Check record of the inspection on December 1, 2025, opens in a new tab

    March 19, 2025

    Complaint
    Deficiencies cited: 3

    • Administration R9-10-803.J.5.a-dPlan of correction accepted
    • Medical records R9-10-811.A.5Plan of correction accepted
    • Emergency and safety R9-10-818.A.4Plan of correction accepted
    AZ Care Check record of the inspection on March 19, 2025, opens in a new tab
  3. 2024

    December 4, 2024

    Complaint and annual compliance
    Deficiencies cited: 3

    • Administration R9-10-803.J.5.a-dPlan of correction accepted
    • Medical records R9-10-811.A.5Plan of correction accepted
    • Emergency and safety R9-10-818.A.4Plan of correction accepted
    AZ Care Check record of the inspection on December 4, 2024, opens in a new tab

Enforcement actions

  1. March 10, 2025

    Civil penalty
    $500
    Status: Closed

    AZ Care Check record of the enforcement action on March 10, 2025, opens in a new tab

What was cited on December 1, 2025, in plain words

Emergency responder forms

A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.

It means paramedics get the facts they need quickly if a resident must go to the hospital.

Cited at 28% of similar communities in the past two years.

Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?

Medical records

Each resident's record: what care and medicine was given and by whom, required notices, and keeping records private.

Complete records let the next caregiver, a doctor or a hospital know what happened.

Cited at 17% of similar communities in the past two years.

Ask on a tour How do caregivers record medicines and care? Can family see the record?

Emergency and safety

Disaster and evacuation drills, first aid supplies, and what staff must do and record after a resident's accident or injury.

It is about whether staff know what to do in an emergency, and whether the family hears about an injury.

Cited at 39% of similar communities in the past two years.

Ask on a tour When was the last fire drill, and how would you tell me if my parent were hurt?

Upkeep and hazards

A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.

These are the everyday safety checks of the place a resident lives.

Cited at 34% of similar communities in the past two years.

Ask on a tour Where are cleaning products and medicines kept?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

  • Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
  • Complaint and enforcement figures: 76 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
  • A complaint inspection counts here when it cited at least one deficiency.
  • Most ADHS enforcement actions are civil penalties (fines).
  • An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about Acacia Health Center at Sagewood

Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.

Overview

In our words

Acacia Health Center at Sagewood is a state-licensed assisted living center at 4555 East Mayo Boulevard in Phoenix, run by LCS as part of the Sagewood community. ADHS licenses it at the directed care level, the highest of the three ADHS assisted living care levels, which is meant for residents who cannot direct their own care, for example because of dementia or other cognitive impairment.

According to the community's website, memory care is set up in neighborhoods, with 18 suites in Cottonwood and 10 suites in Rosewood. Care covers medication management and wound care, with access to physical, speech and occupational therapy and a podiatrist, an audiologist and a dentist who visit, and there is a registered dietitian on site and staff on site 24 hours a day, 7 days a week. Outside the care itself, Sagewood's 85 acre campus has a fitness center, a library, a nondenominational chapel, a beauty salon and barbershop, and outdoor patios and courtyards.

Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.

Highlights

  • ADHS licenses the center for 88 residents as of September 2026: 40 at the directed care level and 48 at the personal care level, with supervisory care services as well.
  • The center sits on Sagewood's 85 acre campus, per the community's website.
  • The website lists a registered dietitian on site.
  • Its website says staff are on site 24 hours a day, 7 days a week.
  • Mapping data puts the nearest pharmacy, a CVS, 0.52 miles away and the nearest hospital, Mayo Clinic Hospital, 1.63 miles away, both as the crow flies.

The details

Operator
Lcs
Other names
  • Desert Willow Assisted Living & Memory Care
  • Lcs-Westminster Partnership IV LLP

Care and services

In our words

Of the 88 residents ADHS licenses it for, 40 are at the directed care level and 48 at the personal care level, and ADHS lists supervisory care services too. The community's website lists medication management and wound care, physical, speech and occupational therapy, and visits from a podiatrist, an audiologist and a dentist. The site splits memory care between the Cottonwood neighborhood, with 18 suites, and Rosewood, with 10.

The details

Services offered
  • Memory care
  • Wound care
  • Medication management
  • Therapy on site
  • Staff on site around the clock
Care levels licensed
  • Directed care
  • Personal care
  • Supervisory care

Daily life

The details

Amenities
  • Transportation
Meals
Three chef-prepared meals a day in a restaurant-style dining room
Activities
Social, cultural and recreational activities
Outdoor space
Outdoor patios and courtyards
Campus
85 acres

Pricing and payment

Prices

Assisted living community
$5,600 to $7,200 a monthEstimated
Memory care
$5,500 to $10,400 a monthEstimated

Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.

Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).

Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).

Hospitals and the area

In our words

The center is in Phoenix, in Maricopa County. Mayo Clinic Hospital is the closest hospital and also the closest one with an emergency department, 1.63 miles away as the crow flies according to mapping data, and six more hospitals are within 10 miles, among them Abrazo Scottsdale Campus and several HonorHealth locations. For errands, the nearest pharmacy is a CVS 0.52 miles away as the crow flies, and the nearest grocery store is an Albertsons 0.8 miles away. The closest park is 1.11 miles off.

The details

Nearest emergency room
Mayo Clinic Hospital, 1.6 miles
Nearest hospital
Mayo Clinic Hospital, 1.6 miles
Nearest pharmacy
CVS Pharmacy, 0.5 miles
Nearest grocery
Albertsons, 0.8 miles
Nearest park
Unnamed park, 1.1 miles
Hospitals within 10 miles
NameMilesDrive time
Mayo Clinic Hospital1.6 miabout 6 min
Abrazo Scottsdale Campus2.2 miabout 8 min
HonorHealth Scottsdale Thompson Peak Medical Center3.4 miabout 10 min
Quail Run Behavioral Health7.7 miabout 15 min
HonorHealth Deer Valley Medical Center7.8 miabout 13 min
HonorHealth Scottsdale Shea Medical Center8.2 miabout 15 min
HonorHealth John C. Lincoln Medical Center8.5 miabout 22 min

Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.

More details

The details

Features
  • Full time activities director
Amenities
  • Fitness center
  • Library
  • Nondenominational chapel
  • Beauty salon and barbershop
Memory care suites
18 suites in the Cottonwood neighborhood plus 10 suites in the Rosewood neighborhood
Visiting specialists
Visiting podiatrist, audiologist and dentist

Questions families ask

In our words

What care level is Acacia Health Center at Sagewood licensed for?
It holds an ADHS license at the directed care level, the highest of the three ADHS assisted living care levels, which covers residents who cannot direct their own care, for example because of dementia or other cognitive impairment.
How many residents can it serve?
ADHS sets capacity at 88 residents: 40 at the directed care level and 48 at the personal care level, with supervisory care services as well.
Does it offer memory care?
The community's website says so, describing 18 memory care suites in the Cottonwood neighborhood and 10 in the Rosewood neighborhood.
What is nearby?
Mapping data puts the nearest pharmacy, a CVS, 0.52 miles away and the nearest hospital, Mayo Clinic Hospital, 1.63 miles away, both as the crow flies.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

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Reina McRae

Reina McRae

Integrity Senior Placement, based in Scottsdale

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