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Assisted living home

TBI Care Inc. Phoenix, AZ

6617 W Madre Del Oro Dr, Phoenix, AZ 85083

  • Licensed for 10 residents
  • Directed care

$3,900 to $8,200 a month

Estimated

Reina McRae

Reina McRae

Integrity Senior Placement

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Learn about

TBI Care Inc.

From its state license

  • Licensed by Arizona for 10 residents at directed care, the highest of the state's three assisted living care levels.

From the home's website

  • Care levels licensed: Personal care, Directed care, Supervisory care
  • Meals: Freshly prepared meals and healthy snacks with attention to dietary preferences and allergies
  • Activities: Daily exercise

Also on the home's website

  • Memory care
  • Hoyer lift
  • Two person transfers
  • Behavioral care
  • Medication management

Address

Location

6617 West Madre Del Oro Drive, Phoenix, AZ 85083Maricopa County

Get directions
  • A park0.1 mi
  • Walmart Neighborhood Market2.1 mi
  • Walgreens2.1 mi
  • HonorHealth Sonoran Crossing Medical CenterClosest hospital, with an emergency room5.0 mi

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited three deficiencies at its last routine inspection (October 22, 2025, a visit that also looked into a complaint). 57% of similar homes had 3 or fewer at theirs.

One complaint inspection in the past two years led to a citation. 60% of similar homes had none.

No enforcement action by ADHS in the past two years. The same is true of 58% of similar homes.

ADHS accepted its plan to correct each of the 3 deficiencies cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL10823H, valid to July 31, 2027
License number
AL10823H
Facility type
Assisted living home
Name on the license
Tbi Care, INC
Licensed capacity
10 residents
Care level
Directed care
Effective
August 1, 2026
Expires
July 31, 2027
Licensed since
August 27, 2018
Chief administrative officer
Cindy R Greenberg
For residents and staff
(913) 206-7999
View the official license record on AZ Care Check, opens in a new tab
The full inspection record1 inspection on file since October 2025, 1 with deficiencies cited.
1Inspections
1With deficiencies cited
0Enforcement actions

Last updated September 24, 2026.

  1. 2025

    October 22, 2025

    Complaint and annual compliance
    Deficiencies cited: 3

    • Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
    • Admission and residency agreements R9-10-807.B.1.a-bPlan of correction accepted
    • Directed care services R9-10-815.C.1-7Plan of correction accepted
    AZ Care Check record of the inspection on October 22, 2025, opens in a new tab

Enforcement actions

AZ Care Check has no enforcement actions on file for this home.

What was cited on October 22, 2025, in plain words

Staffing and staff records

Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.

It is about whether the people giving care have been trained and checked, and whether the home can prove it.

Cited at 29% of similar homes in the past two years.

Ask on a tour How are new caregivers trained, and how long before they work a shift alone?

Admission and residency agreements

What a home must have before a resident moves in, such as a recent health assessment and TB screening, and what the written residency agreement must say.

It is about whether the home knew a resident's needs on day one, and whether the family has the terms in writing.

Cited at 19% of similar homes in the past two years.

Ask on a tour May we read the residency agreement and the move-in assessment before we sign?

Directed care services

Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.

These rules protect residents who cannot speak up for themselves.

Cited at 22% of similar homes in the past two years.

Ask on a tour How do you keep residents with dementia safe without locking them in?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

  • Routine figures: 383 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
  • Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
  • A complaint inspection counts here when it cited at least one deficiency.
  • Most ADHS enforcement actions are civil penalties (fines).
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about TBI Care Inc.

Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026. Last updated October 2026.

Overview

In our words

TBI Care Inc. is at 6617 West Madre Del Oro Drive in Phoenix (Maricopa County). ADHS records list it at the directed care level for 10 residents, as of September 2026.

According to its website, TBI Care Inc. runs three specialized residential homes across the Phoenix area and gives full time, 24/7 care to people with traumatic brain injuries. It also lists stroke, fall-risk residents and memory and cognitive deficits among the conditions it supports, and describes live-in care, careful medication management every day, and coordination of medical and therapeutic services.

For payment, the website names ALTCS and private pay, and says the company can help families qualify and enroll in ALTCS. Separately, the home appears in a UnitedHealthcare Community Plan ALTCS provider directory dated July 2025.

Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.

Highlights

  • Its website lists stroke and fall-risk residents among the people the home supports.
  • Per the company's website, residents can get Hoyer and transfer support and 1-2 person assist.
  • According to the company, it can help families through the ALTCS qualification and enrollment process.
  • The home is in the UnitedHealthcare Community Plan (ALTCS) network, on a list dated July 2025.

The details

Operator
TBI Care Inc.
Other names
Tbi Care, INC.
Licensee entity status
Active

Care and services

In our words

ADHS lists directed, personal and supervisory care services here, with directed care for 10 residents. The website adds that staff give hands-on help with activities of daily living, medication management and behavioral support, with live-in care around the clock.

The details

Services offered
  • Memory care
  • Hoyer lift
  • Two person transfers
  • Behavioral care
  • Medication management
Care levels licensed
  • Personal care
  • Directed care
  • Supervisory care

Daily life

In our words

According to the website, meals are freshly prepared, with healthy snacks and strict attention to dietary preferences and allergies, and daily exercise is encouraged.

The details

Meals
Freshly prepared meals and healthy snacks with attention to dietary preferences and allergies
Activities
Daily exercise

Pricing and payment

Prices

Assisted living home
$3,900 to $8,200 a monthEstimated

An estimate, not this home's own price. Based on the published prices of 75 comparable assisted living homes, 12 in Phoenix. Call or ask us for a verified price and whether a room is open.

Typical in Arizona: $3,500 to $10,000 a month, from our own market figures (September 2026).

The details

Payment and what is included
  • In an ALTCS plan network

Hospitals and the area

In our words

The home is in Phoenix, ZIP 85083. Going by OpenStreetMap and CMS data, the nearest hospital is HonorHealth Sonoran Crossing Medical Center, 4.98 miles away as the crow flies. Also within 10 miles are Abrazo Arrowhead Campus (6.14 miles), Quail Run Behavioral Health (6.77 miles), HonorHealth Deer Valley Medical Center (7.2 miles) and Banner Thunderbird Medical Center (9.39 miles). For errands, a Walmart Neighborhood Market is 2.07 miles off and a Walgreens 2.13 miles. An unnamed park is mapped 0.1 miles away.

The details

Nearest emergency room
HonorHealth Sonoran Crossing Medical Center, 5.0 miles
Nearest hospital
HonorHealth Sonoran Crossing Medical Center, 5.0 miles
Nearest pharmacy
Walgreens, 2.1 miles
Nearest grocery
Walmart Neighborhood Market, 2.1 miles
Nearest park
Unnamed park, 0.1 miles
Hospitals within 10 miles
NameMiles
HonorHealth Sonoran Crossing Medical Center5.0 mi
Abrazo Arrowhead Campus6.1 mi
Quail Run Behavioral Health6.8 mi
HonorHealth Deer Valley Medical Center7.2 mi
Banner Thunderbird Medical Center9.4 mi

More details

The details

Features
  • Accepts fall risk residents
  • Altcs enrollment assistance
  • Caregivers ncia certified
  • Coordination of medical services
  • Live in 24 7 care
  • Private pay accepted
  • Specializes stroke
  • Specializes traumatic brain injury
Entity type
Domestic For-Profit Corporation

Questions families ask

In our words

What care level is this home licensed for?
ADHS lists it as Assisted Living Home-Directed, at the directed care level for 10 residents, as of September 2026.
What does the company say about ALTCS?
The website names ALTCS (Arizona Long Term Care System) and private pay, and says the company can help families qualify and enroll. Apart from the website, the home is listed in the UnitedHealthcare Community Plan (ALTCS) network (list dated July 2025).
Who runs TBI Care Inc.?
Per its website, the company runs three specialized residential homes in the Phoenix area.
How far is the nearest hospital?
HonorHealth Sonoran Crossing Medical Center is the nearest, 4.98 miles away as the crow flies, based on CMS and map data.
Does the company list lift or transfer support?
Yes. Its website lists Hoyer and transfer support and 1-2 person assist.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

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Reina McRae

Reina McRae

Integrity Senior Placement, based in Scottsdale

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