Silver Birch of Midtown
4000 North 3rd Avenue, Phoenix, AZ 85013
Integrity Senior Placement is a free placement service. We have worked with Silver Birch of Midtown and other homes in Phoenix for years. Call us and we can tell you the current price, if a room is open, and if it’s the right fit for your loved one.
Call Integrity (480) 271-7759Pricing
- Assisted living communityEstimated$6,000 to $8,000/month
- Memory careEstimated$6,000 to $11,000/month
Estimates, not this home's own prices. Based on the published prices of 66 comparable communities, 8 in Phoenix. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
Request a tour
Amenities
Care
- Memory care
Rooms
- Private rooms
- Shared rooms
- Private bathroom
- Studio
- One-bedroom
- Two-bedroom
Activities
- Outings
Services
- Housekeeping
- Laundry service
- Transportation
- Pets allowed
About Silver Birch of Midtown
Silver Birch of Midtown is a seven-story assisted living and memory care center at 4000 North 3rd Avenue in Phoenix, in Maricopa County. ADHS licenses it as an Assisted Living Center-Directed, the highest of the state's three assisted living care levels, with a capacity of 165 residents.
Its website describes 140 residences in studio, one-bedroom and two-bedroom layouts, with private and semi-private apartments that include a private bathroom with a walk-in shower. The company, Silver Birch Living, describes its memory care program as offering dementia-trained staff in a secure, calming environment, and says the community serves residents 55 and older from a range of financial backgrounds under a single monthly fee that varies with each resident's ability to pay. It lists a sister community, Silver Birch of Avondale.
Daily life, as the company describes it, includes three meals plus snacks in a restaurant-style dining room, transportation to shopping and scheduled outings, 24-hour staff, and housekeeping and laundry service. The community's pet policy permits registered service animals, and allows caged birds or aquarium fish with prior written approval; other pets are limited to leashed, temporary visits.
Provider directories for three ALTCS plans, UnitedHealthcare Community Plan, Banner-University Family Care and Mercy Care, have listed this address, some under an earlier name, Bridgewater Assisted Living Midtown, with the most recent directory dated July 2026.
Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.
Care and services
ADHS lists Silver Birch of Midtown as licensed to provide directed care services (capacity 40), personal care services (capacity 125) and supervisory care services. Directed care, the highest of the three ADHS assisted living levels, is for residents who cannot direct their own care, for example because of dementia or other cognitive impairment. The community's website says its memory care program provides dementia-trained staff in a secure, calming environment, and describes 24-hour staff and certified caregivers on site.
Daily life
Housekeeping and laundry service are included, according to the company, and staff are on site 24 hours a day. The community's website states a minimum age of 55.
The neighborhood
The facility sits about 0.73 miles from Carl T. Hayden VA Medical Center and 0.81 miles from Dignity Health St Joseph's Hospital and Medical Center, according to mapping data matched to CMS hospital records. A Walgreens pharmacy is about 0.46 miles away, a Natural Grocers is about 0.27 miles away, and Lyceum Park is about 0.47 miles away, per OpenStreetMap data. 16 more hospitals lie within 10 miles of the address, including Phoenix Children's Hospital and Banner University Medical Center Phoenix.
Questions families ask
- What care levels does ADHS license Silver Birch of Midtown to provide?
- ADHS licenses the facility to provide directed care services (capacity 40), personal care services (capacity 125) and supervisory care services, with directed care being the highest of the three assisted living levels.
- How many residents can the facility house?
- ADHS lists a licensed capacity of 165 residents.
- Does the facility have a memory care program?
- The company that runs it says its memory care program offers dementia-trained staff in a secure, calming environment.
- Which ALTCS plans list this facility?
- It is listed in the ALTCS networks of: UnitedHealthcare Community Plan (list dated July 28, 2025), Banner-University Family Care (list dated July 2026) and Mercy Care (list dated June 24, 2026).
- Is there a minimum age to move in?
- The community's website states a minimum age of 55.
We put this together from public records and the community's own website. Silver Birch of Midtown did not write or approve it.
Learn more about Silver Birch of Midtown
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Care and services
- Services offered
- Memory care
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Rooms
- Room features
- Private rooms
- Shared rooms
- Private bathroom
- Rooms or apartments
- 140 roomsThe home's website, September 2026
- Apartment types
- Studio
- One-bedroom
- Two-bedroom
Pricing and payment
- Payment and what is included
- In an ALTCS plan network
- ALTCS networks
- UnitedHealthcare Community Plan (ALTCS)
- Banner-University Family Care (ALTCS)
- Mercy Care (ALTCS)
Daily life
- Amenities
- Transportation
- Pets allowed
- Outings
- Housekeeping
- Laundry service
- Meals
- Three meals plus snacks served daily in a restaurant-style dining roomThe home's website, September 2026
Hospitals and the area
- Nearest emergency room
- Carl T. Hayden VA Medical Center, 0.7 milesCenters for Medicare & Medicaid Services (CMS), September 2026
- Nearest hospital
- Carl T. Hayden VA Medical Center, 0.7 milesCenters for Medicare & Medicaid Services (CMS), September 2026
- Nearest pharmacy
- Walgreens, 0.5 milesOpenStreetMap contributors, via Geofabrik, September 2026
- Nearest grocery
- Natural Grocers, 0.3 milesOpenStreetMap contributors, via Geofabrik, September 2026
- Nearest park
- Lyceum Park, 0.5 milesOpenStreetMap contributors, via Geofabrik, September 2026
- Hospitals within 10 miles
- Centers for Medicare & Medicaid Services (CMS), September 2026
Name Miles Drive time Carl T. Hayden VA Medical Center 0.7 about 4 min Dignity Health St Joseph's Hospital and Medical Center 0.8 about 4 min Phoenix Indian Medical Center 1.7 about 6 min Banner University Medical Center Phoenix 2.3 about 10 min Phoenix Children's Hospital 2.4 about 9 min Abrazo Central Campus 2.6 about 10 min The CORE Institute Specialty Hospital 2.9 about 10 min College Medical Center Phoenix 3.5 about 14 min Valleywise Health Medical Center 4.0 about 14 min Arizona State Hospital 4.1 about 14 min Valley Hospital 4.3 about 14 min HonorHealth John C. Lincoln Medical Center 5.3 about 16 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
Name and operator
- Operator
- Silver Birch LivingThe home's website, September 2026
- Sister communities
- Silver Birch of AvondaleThe home's website, September 2026
State license
- Licensed since
- March 13, 2018ADHS, September 2026
- Manager of record
- Lenette Otero-GrossADHS, September 2026
- Chief administrative officer
- Jo Ellen BleavinsADHS, September 2026
More details
- Features
- Company states deficiency free survey
- Secure memory care environment
- Serves all financial backgrounds
- Twenty four hour staff
- Building stories
- 7The home's website, September 2026
- Income based monthly fee
- A single monthly fee that varies with each resident's ability to payThe home's website, September 2026
- Minimum age
- 55The home's website, September 2026
We gathered these facts. Silver Birch of Midtown did not write or approve them. Details change, so ask us to check anything important.
Location
Safety and compliance
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
- License number
- AL10641C
- Facility type
- Assisted living and memory care community
- Name on the license
- Silver Birch of Midtown
- Licensed capacity
- 165 residents
- Care level
- Directed care
- Effective
- March 1, 2026
- Expires
- February 28, 2027
- Phone on its state license
- (480) 653-9500
Inspections
23 inspections on file since December 2023, 9 with deficiencies cited.
From AZ Care Check, checked September 24, 2026.
- Inspections
- 23
- With deficiencies cited
- 9
- Enforcement actions
- 7
2026
- August 20, 2026AZ Care Check record of the inspection on August 20, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- August 5, 2026AZ Care Check record of the inspection on August 5, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- July 16, 2026AZ Care Check record of the inspection on July 16, 2026, opens in a new tab
- Type
- Complaint and annual compliance
- Deficiencies cited
- 0
- July 2, 2026AZ Care Check record of the inspection on July 2, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- April 22, 2026AZ Care Check record of the inspection on April 22, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- April 13, 2026AZ Care Check record of the inspection on April 13, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
2025
- October 7, 2025AZ Care Check record of the inspection on October 7, 2025, opens in a new tab
- Type
- Complaint and annual compliance
- Deficiencies cited
- 0
- August 1, 2025AZ Care Check record of the inspection on August 1, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- June 27, 2025AZ Care Check record of the inspection on June 27, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- June 17, 2025AZ Care Check record of the inspection on June 17, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- June 10, 2025AZ Care Check record of the inspection on June 10, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 1
- Service plansR9-10-808.A.3.aPlan of correction accepted
- May 23, 2025AZ Care Check record of the inspection on May 23, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- April 7, 2025AZ Care Check record of the inspection on April 7, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- January 29, 2025AZ Care Check record of the inspection on January 29, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
2024
- December 30, 2024AZ Care Check record of the inspection on December 30, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 1
- First aid and CPRA.R.S. § 36-420.B.2Plan of correction accepted
- November 12, 2024AZ Care Check record of the inspection on November 12, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- October 24, 2024AZ Care Check record of the inspection on October 24, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 3
- Emergency responder formsA.R.S. § 36-420.04.DPlan of correction accepted
- Directed care servicesR9-10-815.F.2.a.i-iiPlan of correction accepted
- Emergency and safetyR9-10-818.D.2.a-fPlan of correction accepted
- September 17, 2024AZ Care Check record of the inspection on September 17, 2024, opens in a new tab
- Type
- Complaint and annual compliance
- Deficiencies cited
- 7
- AdministrationR9-10-803.C.1.gPlan of correction accepted
- Service plansR9-10-808.A.3.e.i.1-4Plan of correction accepted
- Service plansR9-10-808.A.3.e.iiPlan of correction accepted
- Service plansR9-10-808.C.1.aPlan of correction accepted
- Emergency and safetyR9-10-818.A.6.a-ePlan of correction accepted
- Upkeep and hazardsR9-10-819.A.1.aPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.3.aPlan of correction accepted
- May 29, 2024AZ Care Check record of the inspection on May 29, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 4
- Resident rightsR9-10-810.B.1Plan of correction accepted
- MedicationR9-10-816.B.3.bPlan of correction accepted
- MedicationR9-10-816.F.3.dPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.4Plan of correction accepted
- May 1, 2024AZ Care Check record of the inspection on May 1, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 16
- First aid and CPRA.R.S. § 36-420.B.2Plan of correction accepted
- Fall prevention trainingA.R.S. § 36-420.01.APlan of correction accepted
- Emergency responder formsA.R.S. § 36-420.04.A.1-9Plan of correction accepted
- AdministrationR9-10-803.A.9Plan of correction accepted
- Staffing and staff recordsR9-10-806.A.4.a-bPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.5.a-cPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.7Plan of correction accepted
- Staffing and staff recordsR9-10-806.A.8.a-bPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.10Plan of correction accepted
- Staffing and staff recordsR9-10-806.C.1.bPlan of correction accepted
- Resident rightsR9-10-810.B.1Plan of correction accepted
- Personal care servicesR9-10-814.EPlan of correction accepted
- Directed care servicesR9-10-815.F.2.a.i-iiPlan of correction accepted
- Emergency and safetyR9-10-818.D.2.a-fPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.1.aPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.3.aPlan of correction accepted
- January 31, 2024AZ Care Check record of the inspection on January 31, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 9
- AdministrationR9-10-803.C.1.wPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.4.a-bPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.7Plan of correction accepted
- Staffing and staff recordsR9-10-806.A.9Plan of correction accepted
- Staffing and staff recordsR9-10-806.A.10Plan of correction accepted
- Directed care servicesR9-10-815.E.1Plan of correction accepted
- MedicationR9-10-816.F.1Plan of correction accepted
- Upkeep and hazardsR9-10-819.A.1.bPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.9Plan of correction accepted
- January 24, 2024AZ Care Check record of the inspection on January 24, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 9
- AdministrationR9-10-803.C.1.wPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.4.a-bPlan of correction accepted
- Service plansR9-10-808.A.3.cPlan of correction accepted
- Medical recordsR9-10-811.C.12Plan of correction accepted
- MedicationR9-10-816.A.1.d.iiPlan of correction accepted
- MedicationR9-10-816.B.3.bPlan of correction accepted
- Food serviceR9-10-817.A.1.cPlan of correction accepted
- Emergency and safetyR9-10-818.D.2.a-fPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.1.aPlan of correction accepted
2023
- December 26, 2023AZ Care Check record of the inspection on December 26, 2023, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 16
- First aid and CPRA.R.S. § 36-420.B.2Plan of correction accepted
- Fall prevention trainingA.R.S. § 36-420.01.APlan of correction accepted
- AdministrationR9-10-803.C.1.k.iiiPlan of correction accepted
- AdministrationR9-10-803.C.1.wPlan of correction accepted
- AdministrationR9-10-803.E.1Plan of correction accepted
- Staffing and staff recordsR9-10-806.A.4.a-bPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.10Plan of correction accepted
- Admission and residency agreementsR9-10-807.C.4Plan of correction accepted
- Service plansR9-10-808.C.1.aPlan of correction accepted
- Resident rightsR9-10-810.B.1Plan of correction accepted
- Medical recordsR9-10-811.C.13.a-dPlan of correction accepted
- Directed care servicesR9-10-815.B.1Plan of correction accepted
- Food serviceR9-10-817.A.1.cPlan of correction accepted
- Emergency and safetyR9-10-818.D.2.a-fPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.1.aPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.14.aPlan of correction accepted
Enforcement actions
- February 20, 2025AZ Care Check record of the enforcement action on February 20, 2025, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $500
- Status
- Closed
- January 9, 2025AZ Care Check record of the enforcement action on January 9, 2025, opens in a new tab
- Action
- License revocation
- Status
- Closed
- December 3, 2024AZ Care Check record of the enforcement action on December 3, 2024, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $500
- Status
- Closed
- October 31, 2024AZ Care Check record of the enforcement action on October 31, 2024, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $1,250
- Status
- Closed
- March 26, 2024AZ Care Check record of the enforcement action on March 26, 2024, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $750
- Status
- Closed
- March 7, 2024AZ Care Check record of the enforcement action on March 7, 2024, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $1,500
- Status
- Closed
- February 26, 2024AZ Care Check record of the enforcement action on February 26, 2024, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $1,250
- Status
- Closed
There is no cost for this service. We are compensated by the community you select.
Our referral disclosure
Before we refer you to any assisted living home, we send you this notice to read and sign. Here it is now, so you can read it at your own pace.
Arizona law requires that we provide you with the following disclosure notice.
We are in the business of referring residents to assisted living facilities and assisted living homes. We will be paid by the assisted living facility or assisted living home if you move into one of the referred assisted living facilities or assisted living homes. The fee we receive from the assisted living facility or assisted living home into which you move typically ranges from 70 to 100 percent of your first month's rent and care charges. We do have a current business relationship but we do not have a common ownership or control in, or any other financial, business, management or familial relationship with, any of the assisted living homes and assisted living facilities to which we are referring you.
By providing us with a written or electronic notice, you have the right to terminate our services to you at any time, including our use of your personal information. If you terminate our services, we will not be entitled to any fee for any move-in you make after the date of the termination notice unless either:
1. The assisted living facility or assisted living home you choose within the next twelve months is one that we specifically identify and refer to you after we evaluate your profile and requests but before we receive your notice of termination.
2. You communicate with us before you move into the assisted living facility or assisted living home.
To end our services at any time, reply to any email from us or call Integrity Senior Placement at 480.271.7759.
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