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Assisted living home

Norterra Assisted Living LLC Phoenix, AZ

2019 W Duane Ln, Phoenix, AZ 85085

  • Licensed for 10 residents
  • Directed care

$3,500 to $10,000 a month

Typical for assisted living homes in Arizona

Reina McRae

Reina McRae

Integrity Senior Placement

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Learn about

Norterra Assisted Living LLC

From its state license

  • Licensed by Arizona for 10 residents at directed care, the highest of the state's three assisted living care levels.

Address

Location

2019 West Duane Lane, Phoenix, AZ 85085Maricopa County

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Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

No deficiencies were cited at its last routine inspection (August 13, 2026). 65% of similar homes had at least one cited at theirs.

1 deficiency cited at the routine inspection before it, in 2025.

No complaint inspections in the past two years. 60% of similar homes had no complaint inspection that led to a citation.

No enforcement action by ADHS in the past two years. The same is true of 58% of similar homes.

ADHS accepted its plan to correct the deficiency cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL11504H, valid to May 10, 2027
License number
AL11504H
Facility type
Assisted living home
Name on the license
Norterra Assisted Living LLC
Licensed capacity
10 residents
Care level
Directed care
Effective
May 11, 2026
Expires
May 10, 2027
For residents and staff
(480) 745-7500
View the official license record on AZ Care Check, opens in a new tab
The full inspection record2 inspections on file since June 2025, 1 with deficiencies cited.
2Inspections
1With deficiencies cited
1Enforcement actions

Last updated September 24, 2026.

  1. 2026

    August 13, 2026

    Annual compliance
    Deficiencies cited: 0

    AZ Care Check record of the inspection on August 13, 2026, opens in a new tab
  2. 2025

    June 20, 2025

    Annual compliance
    Deficiencies cited: 1

    • R9-10-816.B.3.bPlan of correction accepted
    AZ Care Check record of the inspection on June 20, 2025, opens in a new tab

Enforcement actions

  1. October 25, 2023

    Civil penalty
    $1,250
    Status: Closed

    AZ Care Check record of the enforcement action on October 25, 2023, opens in a new tab

How the figures above are counted

  • Routine figures: 596 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
  • Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
  • A complaint inspection counts here when it cited at least one deficiency.
  • Most ADHS enforcement actions are civil penalties (fines).
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about Norterra Assisted Living LLC

Overview

In our words

Norterra Assisted Living LLC is an assisted living home on West Duane Lane in Phoenix, licensed for 10 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.

Drive to Phoenix at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.

Pricing and payment

Prices

Assisted living home
$3,500 to $10,000 a monthEstimated

These are typical monthly costs, not Norterra Assisted Living LLC’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

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Reina McRae

Reina McRae

Integrity Senior Placement, based in Scottsdale

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