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Assisted living home

Oasis at Norterra LLC Phoenix, AZ

2412 W Fetlock Trl, Phoenix, AZ 85085

Licensed for 10 residents
Directed care

$3,500 to $10,000 a month

Typical for assisted living homes in Arizona

Reina McRae

Integrity Senior Placement

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Learn about

Oasis at Norterra LLC

From its state license

Licensed by Arizona for 10 residents at directed care, the highest of the state's three assisted living care levels.

Address

Location

2412 West Fetlock Trail, Phoenix, AZ 85085Maricopa County

Get directions

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited one deficiency at its last routine inspection (July 22, 2025). 51% of similar homes had 1 or fewer at theirs.

4 deficiencies cited at the routine inspection before it, in 2024.

No complaint inspections in the past two years. 60% of similar homes had no complaint inspection that led to a citation.

No enforcement action by ADHS in the past two years. The same is true of 58% of similar homes.

ADHS accepted its plan to correct the deficiency cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL12417H, valid to January 5, 2027

License number: AL12417H
Facility type: Assisted living home
Name on the license: Oasis at Norterra LLC
Licensed capacity: 10 residents
Care level: Directed care
Effective: January 6, 2026
Expires: January 5, 2027
For residents and staff: (602) 727-3957

View the official license record

The full inspection record2 inspections on file since July 2024, 2 with deficiencies cited.

2Inspections

2With deficiencies cited

1Enforcement actions

Last updated September 24, 2026.

2025
July 22, 2025
Annual compliance
Deficiencies cited: 1
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
AZ Care Check record of the inspection on July 22, 2025, opens in a new tab
2024
July 11, 2024
Complaint and annual compliance
Deficiencies cited: 4
- First aid and CPR A.R.S. § 36-420.B.2Plan of correction accepted
- Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
- Emergency responder forms A.R.S. § 36-420.04.CPlan of correction accepted
- Staffing and staff records R9-10-806.A.1.b.iPlan of correction accepted
AZ Care Check record of the inspection on July 11, 2024, opens in a new tab

Enforcement actions

September 23, 2024
Civil penalty
$500
Status: Closed
AZ Care Check record of the enforcement action on September 23, 2024, opens in a new tab

What was cited on July 22, 2025, in plain words

Fall prevention training

A state law that requires every staff member to be trained in preventing falls and in helping a resident who has fallen.

Falls are a leading cause of injury in older adults, so this training matters for nearly every resident.

Cited at 12% of similar homes in the past two years.

Ask on a tour What fall training do caregivers get, and how often is it refreshed?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

Routine figures: 596 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
A complaint inspection counts here when it cited at least one deficiency.
Most ADHS enforcement actions are civil penalties (fines).
Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about Oasis at Norterra LLC

Overview

In our words

Oasis at Norterra LLC is an assisted living home on West Fetlock Trail in Phoenix, licensed for 10 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.

Drive to Phoenix at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.

Pricing and payment

Prices

Assisted living home: $3,500 to $10,000 a monthEstimated

These are typical monthly costs, not Oasis at Norterra LLC’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

Phoenix