Assisted living home
Grace & Mercy Assisted Living Phoenix, AZ
322 E Rimrock Dr, Phoenix, AZ 85024
- Licensed for 5 residents
- Directed care
$3,500 to $10,000 a month
Typical for assisted living homes in Arizona
Reina McRae
Integrity Senior Placement
Want to know if Grace & Mercy Assisted Living has a room?
Learn about
Grace & Mercy Assisted Living
From its state license
- Licensed by Arizona for 5 residents at directed care, the highest of the state's three assisted living care levels.
Address
Location
322 East Rimrock Drive, Phoenix, AZ 85024Maricopa County
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited 17 deficiencies at its last routine inspection (December 16, 2025). 51% of similar homes had 2 or fewer at theirs.
5 deficiencies cited at the routine inspection before it, in 2024.
Three complaint inspections in the past two years led to a citation. 77% of similar homes had none.
ADHS took three enforcement actions in the past two years, with civil penalties of $6,000 in all. 58% of similar homes had none.
Cited at more than one inspection since July 2024: Medical records (three inspections), Medication (three inspections), Staffing and staff records (three inspections), and four other areas.
ADHS accepted its plan to correct each of the 36 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL8535H, valid to October 31, 2026
- License number
- AL8535H
- Facility type
- Assisted living home
- Name on the license
- Grace & Mercy Assisted Living
- Licensed capacity
- 5 residents
- Care level
- Directed care
- Effective
- November 1, 2025
- Expires
- October 31, 2026
- For residents and staff
- (623) 518-2938
The full inspection record5 inspections on file since July 2024, 5 with deficiencies cited.
Last updated September 24, 2026.
2026
February 24, 2026
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Service plans R9-10-808.A.3.aPlan of correction accepted
- Service plans R9-10-808.A.3.e.i.1-4Plan of correction accepted
- Service plans R9-10-808.A.3.e.iiPlan of correction accepted
- Service plans R9-10-808.C.1.a-gPlan of correction accepted
- Medical records R9-10-811.C.12Plan of correction accepted
- Medical records R9-10-811.C.13.bPlan of correction accepted
- Behavioral health care R9-10-812.1-3Plan of correction accepted
- Medication R9-10-817.B.3.bPlan of correction accepted
- Medication R9-10-817.B.3.cPlan of correction accepted
- Medication R9-10-817.F.1Plan of correction accepted
- Upkeep and hazards R9-10-820.A.1.bPlan of correction accepted
2025
December 16, 2025
- Emergency responder forms A.R.S. § 36-420.04.CPlan of correction accepted
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
- Staffing and staff records R9-10-806.A.9Plan of correction accepted
- Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
- Service plans R9-10-808.A.4.aPlan of correction accepted
- Service plans R9-10-808.A.5.a-dPlan of correction accepted
- Medical records R9-10-811.C.13.a-dPlan of correction accepted
- Medical records R9-10-811.C.17Plan of correction accepted
- Behavioral health care R9-10-812.1-3Plan of correction accepted
- Medication R9-10-817.B.3.bPlan of correction accepted
- Medication R9-10-817.F.1Plan of correction accepted
- Emergency and safety R9-10-819.B.1-2Plan of correction accepted
- Emergency and safety R9-10-819.D.1Plan of correction accepted
- Emergency and safety R9-10-819.D.2.a-fPlan of correction accepted
- Upkeep and hazards R9-10-820.A.1.aPlan of correction accepted
- Upkeep and hazards R9-10-820.A.1.bPlan of correction accepted
- Upkeep and hazards R9-10-820.A.11Plan of correction accepted
March 26, 2025
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
February 3, 2025
- Administration R9-10-803.J.1-6Plan of correction accepted
- Staffing and staff records R9-10-806.A.4.aPlan of correction accepted
- Staffing and staff records R9-10-806.C.1.a-cPlan of correction accepted
- Resident rights R9-10-810.B.1Plan of correction accepted
- Medication R9-10-816.B.3.cPlan of correction accepted
- Medication R9-10-816.F.1Plan of correction accepted
2024
July 9, 2024
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Administration R9-10-803.C.3Plan of correction accepted
- Medical records R9-10-811.C.18Plan of correction accepted
- Upkeep and hazards R9-10-819.A.1.bPlan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
Enforcement actions
July 2, 2026
AZ Care Check record of the enforcement action on July 2, 2026, opens in a new tabMarch 18, 2026
AZ Care Check record of the enforcement action on March 18, 2026, opens in a new tabApril 21, 2025
AZ Care Check record of the enforcement action on April 21, 2025, opens in a new tabAugust 19, 2024
AZ Care Check record of the enforcement action on August 19, 2024, opens in a new tab
What was cited on February 24, 2026, in plain words
Staffing and staff records
Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.
It is about whether the people giving care have been trained and checked, and whether the home can prove it.
Cited at 34% of similar homes in the past two years.
Ask on a tour How are new caregivers trained, and how long before they work a shift alone?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 28% of similar homes in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Medical records
Each resident's record: what care and medicine was given and by whom, required notices, and keeping records private.
Complete records let the next caregiver, a doctor or a hospital know what happened.
Cited at 17% of similar homes in the past two years.
Ask on a tour How do caregivers record medicines and care? Can family see the record?
Behavioral health care
Extra steps before a home keeps a resident who needs behavioral care, including a written finding by a behavioral health professional or medical practitioner.
It matters for residents with behavioral health needs, and for those who live alongside them.
Cited at fewer than 1% of similar homes in the past two years.
Ask on a tour How do you decide whether you can meet a resident's behavioral needs?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 34% of similar homes in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
Upkeep and hazards
A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.
These are the everyday safety checks of the place a resident lives.
Cited at 27% of similar homes in the past two years.
Ask on a tour Where are cleaning products and medicines kept?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 246 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
- Complaint and enforcement figures: 331 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Grace & Mercy Assisted Living
Overview
In our words
Grace & Mercy Assisted Living is an assisted living home on East Rimrock Drive in Phoenix, licensed for 5 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Pricing and payment
Prices
- Assisted living home
- $3,500 to $10,000 a monthEstimated
These are typical monthly costs, not Grace & Mercy Assisted Living’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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