Encanto Palms Assisted Living

Highlights

• ADHS licenses Encanto Palms Assisted Living for 97 residents at the directed care level, the highest of the three ADHS assisted living care levels, as of September 2026.
• According to the community's website, psychiatric and medical providers visit the community weekly to manage and evaluate residents.
• The community's website says the facility provides dental, vision, hearing and podiatry services on site.
• Encanto Palms Assisted Living is listed in the ALTCS networks of: UnitedHealthcare Community Plan (list dated July 28, 2025), Banner-University Family Care (list dated July 2026) and Mercy Care (list dated June 24, 2026).
• The community's website says team members check on residents at least every two hours.

Care and services

ADHS records list Encanto Palms Assisted Living as providing behavioral health services other than behavioral care, directed care services, personal care services and supervisory care services. The community's website describes a secured unit for residents with Alzheimer's and other forms of dementia, and says the facility provides a continuum of care for individuals who need low to moderate support for their mental health needs.

Daily life

The community's website lists a range of activities, including bingo, choir, fitness activities, current events discussion, a resident council, veterans and volunteer programs, individual clubs such as a book club and chess club, bible study groups, and outings to movie theaters, stores, restaurants and museums. Cell phones are not allowed in two of the three units, though residents can make calls on the main line, according to the community's FAQ. Visitors under 18 are not permitted, due to the behavioral setting, and family pets are welcome to visit. A beautician is available on site, and residents or families may reserve a common area or the gazebo, per the community's FAQ.

The neighborhood

Encanto Palms Assisted Living sits in Phoenix's 85009 ZIP code, in Maricopa County. The nearest hospital, Dignity Health St Joseph's Hospital and Medical Center, is about 3.73 miles away by straight line distance, and 16 hospitals are within 10 miles, according to CMS data matched to OpenStreetMap. A CVS Pharmacy is about 0.64 miles away, a Fry's Mercado grocery store is about 0.56 miles away, and the Phoenix Manor Mini Golf Putting Area is about 0.44 miles away, per OpenStreetMap data.

Questions families ask

What care level is Encanto Palms Assisted Living licensed for?

ADHS licenses it at the directed care level, the highest of the state's three assisted living care levels, for up to 97 residents.

Does Encanto Palms Assisted Living have a memory care unit?

The community's website describes a secured unit called Mirage for residents with Alzheimer's and other forms of dementia.

Is Encanto Palms Assisted Living listed in any ALTCS networks?

It is listed in the ALTCS networks of: UnitedHealthcare Community Plan (list dated July 28, 2025), Banner-University Family Care (list dated July 2026) and Mercy Care (list dated June 24, 2026).

How often does staff check on residents?

The community's website says team members check on residents at least every two hours.

Are children allowed to visit?

The community's FAQ says no visitors under 18 are allowed, due to the behavioral setting.

Are pets allowed to visit?

The community's FAQ says family pets are welcome to visit.