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Assisted living and memory care community
Brookdale Union Hills Peoria, AZ
9296 W Union Hills Dr, Peoria, AZ 85382
- Licensed for 56 residents
- Directed care
- Private rooms
$5,600 to $7,200 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Brookdale Union Hills has a room?
Learn about
Brookdale Union Hills
From its state license
- Licensed by Arizona for 56 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Memory care program: Solace program for residents in advanced stages of dementia
- Apartment types: Https://s3.amazonaws.com/brookdalepdfs/floorplans/24301fp.pdf
- Activities: Cognitive workouts and brain games, B-Fit exercise program, Walking groups, Dancing, Music, Aromatherapy
- Outdoor space: Courtyard and garden, porch, walking paths, landscaped grounds
Also on the home's website
- Memory care
- Private rooms
- Shared rooms
- Transportation
- Pets allowed
- Housekeeping
Address
Location
9296 West Union Hills Drive, Peoria, AZ 85382Maricopa County
- A park0.4 mi
- Fry's Food and Drug0.2 mi
- Unnamed pharmacy0.3 mi
- Abrazo Arrowhead CampusClosest hospital, with an emergency room3.3 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
No deficiencies were cited at its last routine inspection (April 13, 2026, a visit that also looked into a complaint). 66% of similar communities had at least one cited at theirs.
2 deficiencies cited at the routine inspection before it, in 2025.
Two complaint inspections in the past two years led to a citation, and 12 others found nothing to cite. 63% of similar communities had 2 or fewer.
ADHS took one enforcement action in the past two years, with civil penalties of $250 in all. 44% of similar communities had none.
Cited at more than one inspection since October 2023: Administration (four inspections), Service plans (two inspections).
ADHS accepted its plan to correct each of the 3 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL6356C, valid to October 31, 2026
- License number
- AL6356C
- Facility type
- Assisted living and memory care community
- Name on the license
- Brookdale Union Hills
- Licensed capacity
- 56 residents
- Care level
- Directed care
- Effective
- November 1, 2025
- Expires
- October 31, 2026
- Licensed since
- April 19, 2007
- Manager of record
- Sarah James
- Chief administrative officer
- Sarah A James
- For residents and staff
- (602) 362-2700
The full inspection record18 inspections on file since October 2023, 5 with deficiencies cited.
Last updated September 24, 2026.
2026
2025
October 31, 2025
- Administration R9-10-803.A.7Plan of correction accepted
April 29, 2025
- Service plans R9-10-808.A.4.b.i-iiiPlan of correction accepted
- Service plans R9-10-808.C.1.a-gPlan of correction accepted
2024
August 5, 2024
- Administration R9-10-803.J.2Plan of correction accepted
May 8, 2024
- Administration R9-10-803.J.2Plan of correction accepted
2023
October 31, 2023
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Administration R9-10-803.A.9Plan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
- Service plans R9-10-808.A.4.aPlan of correction accepted
- Service plans R9-10-808.A.5.a-dPlan of correction accepted
- Medical records R9-10-811.C.17Plan of correction accepted
- Directed care services R9-10-815.B.1Plan of correction accepted
- Directed care services R9-10-815.B.2Plan of correction accepted
- Directed care services R9-10-815.C.1Plan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Emergency and safety R9-10-818.D.1Plan of correction accepted
- Emergency and safety R9-10-818.D.2.a-fPlan of correction accepted
- Tuberculosis screening R9-10-113.A.2.cPlan of correction accepted
- Tuberculosis screening R9-10-113.A.2.dPlan of correction accepted
Enforcement actions
July 16, 2025
AZ Care Check record of the enforcement action on July 16, 2025, opens in a new tabDecember 7, 2023
AZ Care Check record of the enforcement action on December 7, 2023, opens in a new tab
What was cited on October 31, 2025, in plain words
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 55% of similar communities in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 76 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Brookdale Union Hills
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026. Last updated October 2026.
Overview
In our words
Brookdale Union Hills is an assisted living center at 9296 West Union Hills Drive in Peoria (Maricopa County, ZIP 85382).
According to the community's website, it offers memory care, and the program is called Clare Bridge. The memory care page also describes Solace, a separate program for residents in the advanced stages of dementia, and Clare Bridge Embrace, which gives families education and support.
The website also lists pets as welcome, transportation, a courtyard and garden, walking paths and 6 planned programs per day.
The website names Brookdale Senior Living Inc. as the company behind the community. ADHS records show the center first got its license in April 2007.
Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.
Highlights
- Licensed for 56 residents at the directed care level, per ADHS records as of September 2026.
- Memory care goes by the name Clare Bridge, its website says, with a separate Solace program for residents in the advanced stages of dementia.
- The website lists 6 planned programs per day, including a B-Fit exercise program, walking groups and dancing.
- Outside there is a courtyard and garden, a porch, walking paths and landscaped grounds, per the company's website.
- First licensed in April 2007, according to AZ Care Check, per ADHS records as of September 2026.
- Pets are welcome and transportation is offered, the community's website says.
- A Fry's Food and Drug is 0.17 miles away as the crow flies, per OpenStreetMap data.
The details
- Operator
- Brookdale Senior Living Inc.
- Other names
- Emeritus at Peoria
- Brea Peoria LLC
Care and services
In our words
ADHS lists three service types here (directed care, personal care and supervisory care), with room for 56 at the directed care level. Directed care is the highest of the three assisted living levels, and ADHS means it for people who can no longer direct their own care, for example because of dementia or other cognitive impairment.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
- Memory care program
- Solace program for residents in advanced stages of dementia
Daily life
In our words
The memory care page on the website builds the day around those 6 planned programs: cognitive workouts and brain games, the B-Fit exercise program, walking groups, dancing, music and aromatherapy. On site it lists an ice cream parlor, a hair salon, a game room and an arts and crafts studio.
The details
- Amenities
- Activities
- Cognitive workouts and brain games
- B-Fit exercise program
- Walking groups
- Dancing
- Music
- Aromatherapy
- Outdoor space
- Courtyard and garden, porch, walking paths, landscaped grounds
Rooms
The details
- Room features
- Apartment types
- Https://s3.amazonaws.com/brookdalepdfs/floorplans/24301fp.pdf
Pricing and payment
Prices
- Assisted living community
- $5,600 to $7,200 a monthEstimated
- Memory care
- $5,400 to $10,400 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 102 comparable communities, 5 in Peoria. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
- ALTCS networks
- Banner-University Family Care (ALTCS)
- Mercy Care (ALTCS)
Hospitals and the area
In our words
Abrazo Arrowhead Campus is the nearest hospital with emergency services in CMS data, 3.33 miles away as the crow flies.
The details
- Nearest emergency room
- Abrazo Arrowhead Campus, 3.3 miles
- Nearest hospital
- Abrazo Arrowhead Campus, 3.3 miles
- Nearest pharmacy
- Unnamed pharmacy, 0.3 miles
- Nearest grocery
- Fry's Food and Drug, 0.2 miles
- Nearest park
- Unnamed park, 0.4 miles
- Hospitals within 10 miles
Name Miles Abrazo Arrowhead Campus 3.3 mi Banner Boswell Medical Center 3.7 mi Destiny Springs Healthcare 4.9 mi Banner Thunderbird Medical Center 5.5 mi Banner Del E. Webb Medical Center 6.6 mi Avenir Behavioral Health Center at Surprise 7.2 mi HonorHealth Deer Valley Medical Center 8.3 mi Quail Run Behavioral Health 8.5 mi
More details
The details
- Daily planned programs
- 6
- Family support program
- Clare Bridge Embrace family education and support
- On site amenities
- Ice cream parlor
- Hair salon
- Game room
- Arts and crafts studio
Questions families ask
In our words
- How many residents is Brookdale Union Hills licensed for?
- ADHS lists 56 residents at the directed care level, as of September 2026.
- Does the company say Brookdale Union Hills offers memory care?
- Yes. Its website says memory care is offered under the name Clare Bridge.
- Are pets allowed at Brookdale Union Hills?
- Per the company's website, the community is pet friendly.
- Is Brookdale Union Hills listed with ALTCS plans?
- It is listed in the ALTCS network of Banner-University Family Care (ALTCS), on a list dated July 2026.
- How close is the nearest hospital?
- Abrazo Arrowhead Campus, 3.33 miles away as the crow flies, is the nearest hospital with emergency services in CMS data.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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