Assisted living home
Caissa @ Whispering Rock Gilbert, AZ
2049 E Claxton Ave, Gilbert, AZ 85297
- Licensed for 10 residents
- Directed care
$4,400 to $8,700 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Caissa @ Whispering Rock has a room?
Learn about
Caissa @ Whispering Rock
From its state license
- Licensed by Arizona for 10 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Meals: 3 meals + 2 snacks everyday, home cooked
- Activities: Individual activities, Group activities
Also on the home's website
- Respite stays
- Nurse on staff
- Medication management
- Visiting doctor
- Transportation
- Laundry service
Address
Location
2049 East Claxton Avenue, Gilbert, AZ 85297Maricopa County
- Stratford West Park0.2 mi
- Safeway0.7 mi
- Costco Pharmacy1.3 mi
- Dignity Health Mercy Gilbert Medical CenterClosest hospital, with an emergency room0.7 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited one deficiency at its last routine inspection (September 14, 2026, a visit that also looked into a complaint). 63% of similar homes had more cited at theirs.
The routine inspection before it (2024) cited none.
One complaint inspection in the past two years led to a citation. 60% of similar homes had none.
No enforcement action by ADHS in the past two years. The same is true of 58% of similar homes.
ADHS accepted its plan to correct the deficiency cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL11462H, valid to March 31, 2027
- License number
- AL11462H
- Facility type
- Assisted living home
- Name on the license
- Caissa Assisted Living Home, INC
- Licensed capacity
- 10 residents
- Care level
- Directed care
- Effective
- April 1, 2026
- Expires
- March 31, 2027
- Licensed since
- April 17, 2020
- Chief administrative officer
- Rogelio P Barcenilla Jr.
- For residents and staff
- (480) 227-0069
The full inspection record2 inspections on file since August 2024, 1 with deficiencies cited.
Last updated September 24, 2026.
2026
September 14, 2026
- Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
2024
Enforcement actions
AZ Care Check has no enforcement actions on file for this home.
What was cited on September 14, 2026, in plain words
Emergency responder forms
A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.
It means paramedics get the facts they need quickly if a resident must go to the hospital.
Cited at 18% of similar homes in the past two years.
Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 383 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Caissa @ Whispering Rock
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Caissa @ Whispering Rock is an assisted living home at 2049 East Claxton Avenue in Gilbert, Arizona, near the cross streets of Germann and Val Vista.
The company that runs it is Caissa Assisted Living Home, Inc. According to its website, the company has provided care since 2002 and now runs 4 locations in Gilbert and Queen Creek. At this home, it says, certified, fingerprinted caregivers supervise residents 24/7, a registered nurse writes an individualized care plan for each person, medication assistance follows a physician's signed orders, and linen and laundry are done every day. The site also lists mobile physicians and podiatrists who visit the home and charge co-pays, individual and group activities, rides arranged for doctor's appointments, and respite care stays. Apart from the website, the home appears in the ALTCS network of UnitedHealthcare Community Plan (ALTCS), on a list dated July 28, 2025.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Highlights
- ADHS licenses the home for 10 residents at the directed care level, the highest of Arizona's three assisted living care levels.
- Its website says caregivers are on site 24/7, all of them certified and fingerprinted.
- Meals are home cooked, 3 a day plus 2 snacks, per the website.
- The website lists mobile physicians and podiatrists who come to the home, though they charge co-pays.
The details
- Operator
- Caissa Assisted Living Home, Inc.
- Other names
- Caissa Assisted Living Home, Incorporated
- Communities the company runs
- 4
Care and services
In our words
ADHS lists the home for directed care, personal care and supervisory care services, with room for 10 residents at the directed level. Directed care is the highest of Arizona's three assisted living care levels and is meant for residents who cannot direct their own care because of cognitive impairment. The home's website adds that respite care stays are welcome.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
The details
- Amenities
- Meals
- 3 meals + 2 snacks everyday, home cooked
- Activities
- Individual activities
- Group activities
Pricing and payment
Prices
- Assisted living home
- $4,400 to $8,700 a monthEstimated
An estimate, not this home's own price. Based on the published prices of 75 comparable assisted living homes, 2 in Gilbert. Call or ask us for a verified price and whether a room is open.
Typical in Arizona: $3,500 to $10,000 a month, from our own market figures (September 2026).
Hospitals and the area
In our words
Dignity Health Mercy Gilbert Medical Center is the nearest hospital and the nearest emergency room, 0.69 miles away as the crow flies. For errands, a Safeway is 0.71 miles away as the crow flies, and a Costco Pharmacy is 1.27 miles away at 2887 South Market Street in Gilbert. Stratford West Park is close by, 0.21 miles away. CMS records matched to OpenStreetMap put 10 more hospitals within 10 miles.
The details
- Nearest emergency room
- Dignity Health Mercy Gilbert Medical Center, 0.7 miles
- Nearest hospital
- Dignity Health Mercy Gilbert Medical Center, 0.7 miles
- Nearest pharmacy
- Costco Pharmacy, 1.3 miles
- Nearest grocery
- Safeway, 0.7 miles
- Nearest park
- Stratford West Park, 0.2 miles
- Hospitals within 10 miles
Name Miles Drive time Dignity Health Mercy Gilbert Medical Center 0.7 mi about 3 min East Valley ER & Hospital 4.2 mi about 15 min Banner Ocotillo Medical Center 6.5 mi about 12 min Arizona Spine & Joint Hospital 7.1 mi about 22 min Oasis Behavioral Health 7.2 mi about 21 min Banner Gateway Medical Center 7.4 mi about 22 min Chandler Regional Medical Center 7.5 mi about 15 min Arizona General Hospital 8.0 mi about 16 min Agave Ridge Behavioral Hospital 8.2 mi about 17 min Banner Baywood Medical Center 9.8 mi about 27 min Banner Heart Hospital 9.8 mi about 25 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Cross streets
- Germann/Val Vista
- Medicaid selected locations
- Contracted with Medicaid (UHC) on selected locations
- Tour contact
- Lilibeth Barcenilla
Questions families ask
In our words
- What care level is Caissa @ Whispering Rock licensed for?
- ADHS licenses it as an Assisted Living Home-Directed, the highest of Arizona's three assisted living care levels, for 10 residents.
- Who operates Caissa @ Whispering Rock?
- Caissa Assisted Living Home, Inc. runs it. The company's website says it has provided care since 2002 and now has 4 locations in Gilbert and Queen Creek.
- Is Caissa @ Whispering Rock listed in an ALTCS network?
- Yes. It is in the ALTCS network of UnitedHealthcare Community Plan (ALTCS), on a list dated July 28, 2025, and an earlier listing dated January 22, 2025.
- Does the home offer respite care?
- Yes, according to the home's website, which says respite care stays are welcome.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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