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Assisted living and memory care community
Solterra at Chandler Chandler, AZ
350 S Alma School Rd, Chandler, AZ 85224
- Licensed for 110 residents
- Directed care
$6,000 to $8,100 a month
Estimated
Reina McRae
Integrity Senior Placement
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Learn about
Solterra at Chandler
From its state license
- Licensed by Arizona for 110 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Room sizes: 375 square feet (studio) to 752 square feet (two bedroom)
- Meals: Chef prepared meals daily
- Special diets: Low-sodium, Diabetic-friendly, Gluten-free
- Activities: Chair yoga, Zumba, Strength training
- Outdoor space: Outdoor spaces and walking paths
Also on the home's website
- Memory care
- Nurse on staff
- Medication management
- Therapy on site
- Emergency call system
- Transportation
- Pets allowed
- Outings
- Chapel or faith services
- Housekeeping
- Salon
- Fitness room
Address
Location
350 South Alma School Road, Chandler, AZ 85224Maricopa County
- A park0.1 mi
- Safeway0.4 mi
- Brisma Pharmacy PLLC1.0 mi
- Chandler Regional Medical CenterClosest hospital, with an emergency room0.9 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited four deficiencies at its last routine inspection (May 14, 2026, a visit that also looked into a complaint). 55% of similar communities had 1 or fewer at theirs.
23 deficiencies cited at the routine inspection before it, in 2025.
Nine complaint inspections in the past two years led to a citation, and 11 others found nothing to cite. 50% of similar communities had 2 or fewer.
ADHS took eight enforcement actions in the past two years, with civil penalties of $11,500 in all. 33% of similar communities had none.
Cited at more than one inspection since December 2023: Administration (four inspections), Medication (four inspections), Directed care services (three inspections), and six other areas.
ADHS accepted its plan of correction for 42 of the 44 deficiencies cited in the past two years. Care Check lists the rest as: POC Submitted (2).
Last updated September 24, 2026.
License detailsLicense AL7016C, valid to May 31, 2027
- License number
- AL7016C
- Facility type
- Assisted living and memory care community
- Name on the license
- Solterra Senior Living
- Licensed capacity
- 110 residents
- Care level
- Directed care
- Effective
- June 1, 2026
- Expires
- May 31, 2027
- Licensed since
- June 19, 2008
- Manager of record
- Sandra O'Connell
- For residents and staff
- (781) 308-2473
The full inspection record28 inspections on file since December 2023, 12 with deficiencies cited.
Last updated September 24, 2026.
2026
July 16, 2026
- Service plans R9-10-808.C.1.gPlan of correction submitted
- Upkeep and hazards R9-10-820.A.6Plan of correction submitted
May 14, 2026
- Administration R9-10-803.C.2Plan of correction accepted
- Emergency and safety R9-10-819.A.4Plan of correction accepted
- Emergency and safety R9-10-819.A.5.aPlan of correction accepted
- Emergency and safety R9-10-819.A.7.aPlan of correction accepted
May 4, 2026
- Building and rooms R9-10-821.D.6.c.i-viiiPlan of correction accepted
2025
December 11, 2025
- Administration R9-10-803.A.10Plan of correction accepted
- Administration R9-10-803.J.1-6Plan of correction accepted
- Service plans R9-10-808.A.3.aPlan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
July 23, 2025
- Medication R9-10-817.B.3.bPlan of correction accepted
July 14, 2025
- R9-10-820.A.4Plan of correction accepted
June 23, 2025
- Resident rights R9-10-810.B.1Plan of correction accepted
- Directed care services R9-10-815.F.1Plan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- R9-10-819.A.1.bPlan of correction accepted
June 3, 2025
- Administration R9-10-803.J.1-6Plan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Upkeep and hazards R9-10-819.A.1.bPlan of correction accepted
May 15, 2025
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
- Opioid medication R9-10-120.F.4.a-cPlan of correction accepted
- Administration R9-10-803.A.9Plan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.9Plan of correction accepted
- Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
- Service plans R9-10-808.A.3.a-fPlan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Resident rights R9-10-810.B.1Plan of correction accepted
- Medical records R9-10-811.C.12Plan of correction accepted
- Directed care services R9-10-815.C.1-7Plan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Medication R9-10-816.F.1Plan of correction accepted
- Food service R9-10-817.C.7Plan of correction accepted
- Upkeep and hazards R9-10-819.A.1.aPlan of correction accepted
- Upkeep and hazards R9-10-819.A.1.bPlan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
- Upkeep and hazards R9-10-819.A.14.a-cPlan of correction accepted
- Building and rooms R9-10-820.C.3.a-gPlan of correction accepted
2024
April 30, 2024
- Medication R9-10-816.B.3.a-cPlan of correction accepted
January 25, 2024
- Staffing and staff records R9-10-806.A.5.a-cPlan of correction accepted
January 10, 2024
- Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
- Emergency responder forms A.R.S. § 36-420.04.DPlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Emergency and safety R9-10-818.D.2.a-fPlan of correction accepted
2023
Enforcement actions
August 24, 2026
AZ Care Check record of the enforcement action on August 24, 2026, opens in a new tabJuly 20, 2026
AZ Care Check record of the enforcement action on July 20, 2026, opens in a new tabFebruary 9, 2026
AZ Care Check record of the enforcement action on February 9, 2026, opens in a new tabOctober 6, 2025
AZ Care Check record of the enforcement action on October 6, 2025, opens in a new tabSeptember 17, 2025
AZ Care Check record of the enforcement action on September 17, 2025, opens in a new tabSeptember 17, 2025
AZ Care Check record of the enforcement action on September 17, 2025, opens in a new tabSeptember 9, 2025
AZ Care Check record of the enforcement action on September 9, 2025, opens in a new tabJuly 30, 2025
AZ Care Check record of the enforcement action on July 30, 2025, opens in a new tabJune 24, 2024
AZ Care Check record of the enforcement action on June 24, 2024, opens in a new tab
What was cited on July 16, 2026, in plain words
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 50% of similar communities in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Upkeep and hazards
A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.
These are the everyday safety checks of the place a resident lives.
Cited at 42% of similar communities in the past two years.
Ask on a tour Where are cleaning products and medicines kept?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 72 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- POC is a plan of correction. IDR is an informal dispute of a citation.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Solterra at Chandler
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Solterra at Chandler is an assisted living center at 350 South Alma School Road in Chandler, Arizona. ADHS licenses it for 110 residents at the directed care level, the highest of the three ADHS assisted living care levels, so it can take residents who cannot direct their own care, including people with dementia or other cognitive impairment. In the ADHS records, directed care services are licensed for 22 residents and personal care services for 88, and supervisory care services are on the license as well.
According to the community's website, the memory care program has staff trained in memory care, sensory rooms and security systems for the memory care area. The site also lists a licensed nurse on staff, medication management, blood pressure monitoring, help with transfers and the bathroom, and a 24 hour response system. It shows seven floor plans, from a 375 square foot studio up to a 752 square foot two bedroom unit. The site adds that meals are chef prepared every day, with low-sodium, diabetic-friendly and gluten-free options, and that there are exercise classes like chair yoga, Zumba and strength training, along with chauffeured transportation and day trips and outings.
Solterra Senior Living appears in the ALTCS networks of UnitedHealthcare Community Plan (list dated July 28, 2025) and Mercy Care (list dated June 24, 2026).
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Highlights
- According to the community's website, memory care residents can use sensory rooms designed with calming sights and sounds.
- The website describes the security systems in the memory care area as state of the art.
- Solterra Senior Living is in the ALTCS network of UnitedHealthcare Community Plan, per a provider directory dated July 28, 2025.
- All utilities, cable TV included, come with the rate, Solterra at Chandler's website says.
- Chandler Regional Medical Center, the nearest hospital, is about 0.86 miles away.
The details
- Operator
- Tarantino Senior Living Communities, LLC
- Other names
- Solterra of Arizona, LLC
Care and services
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
In our words
Along with the exercise classes (chair yoga, Zumba, strength training), the community's website lists spiritual programs such as meditation, Bible study and energy healing, plus the chauffeured rides and the day trips and outings. It also lists outdoor spaces and walking paths, a fitness center, a theater room and an on-site beauty salon and barber shop, and it says small pets are welcome.
The details
- Amenities
- Meals
- Chef prepared meals daily
- Special diets
- Low-sodium
- Diabetic-friendly
- Gluten-free
- Activities
- Chair yoga
- Zumba
- Strength training
- Outdoor space
- Outdoor spaces and walking paths
Rooms
The details
- Room sizes
- 375 square feet (studio) to 752 square feet (two bedroom)
Pricing and payment
Prices
- Assisted living community
- $6,000 to $8,100 a monthEstimated
- Memory care
- $6,500 to $11,400 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 8 in Chandler. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
Hospitals and the area
In our words
Chandler Regional Medical Center is the closest hospital, about 0.86 miles away, and Banner Ocotillo Medical Center is close behind at about 0.97 miles, one of eight other hospitals within 10 miles. For prescriptions, Brisma Pharmacy PLLC is about 1 mile off, and there is a park about 0.07 miles from the door.
The details
- Nearest emergency room
- Chandler Regional Medical Center, 0.9 miles
- Nearest hospital
- Chandler Regional Medical Center, 0.9 miles
- Nearest pharmacy
- Brisma Pharmacy PLLC, 1.0 miles
- Nearest grocery
- Safeway, 0.4 miles
- Nearest park
- Unnamed park, 0.1 miles
- Hospitals within 10 miles
Name Miles Drive time Chandler Regional Medical Center 0.9 mi about 4 min Banner Ocotillo Medical Center 1.0 mi about 4 min Oasis Behavioral Health 2.9 mi about 10 min Dignity Health Mercy Gilbert Medical Center 6.2 mi about 12 min Banner Desert Medical Center 6.4 mi about 17 min Arizona Spine & Joint Hospital 9.1 mi about 23 min HonorHealth Tempe Medical Center 9.2 mi about 22 min Banner Gateway Medical Center 9.9 mi about 24 min East Valley ER & Hospital 10.0 mi about 20 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Floor plan count
- 7
- Site license label
- Al# 131665
Questions families ask
In our words
- What care level is Solterra at Chandler licensed for?
- ADHS licenses it at the directed care level, the highest of the three ADHS assisted living care levels. That level is for residents who cannot direct their own care, for example because of dementia or other cognitive impairment.
- How many residents is the facility licensed for?
- ADHS lists a capacity of 110 residents, with directed care services licensed for up to 22 and personal care services for up to 88.
- Does Solterra at Chandler accept ALTCS?
- Solterra Senior Living is listed in the ALTCS networks of UnitedHealthcare Community Plan (list dated July 28, 2025) and Mercy Care (list dated June 24, 2026).
- What size are the rooms?
- The community's website shows seven floor plans, from a 375 square foot studio to a 752 square foot two bedroom unit.
- What memory care features does the facility describe?
- Per its website, memory care comes with staff who have memory care expertise, sensory rooms with calming sights and sounds, and security systems for the memory care area.
- What is the nearest hospital?
- Chandler Regional Medical Center, about 0.86 miles away, is both the nearest hospital and the nearest emergency room.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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