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Assisted living and memory care community
The Hacienda at the Canyon Tucson, AZ
3900 N Sabino Canyon Rd #1 & #2, Tucson, AZ 85750
- Licensed for 108 residents
- Directed care
- Private rooms
$6,100 to $8,300 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if The Hacienda at the Canyon has a room?
Learn about
The Hacienda at the Canyon
From its state license
- Licensed by Arizona for 108 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Care levels licensed: Personal care, Directed care, Supervisory care
- Meals: Three meals a day with snacks and hydration throughout the day; chef-prepared, with in-room dining
- Activities: Fitness classes, Outings, Cultural events, Educational seminars, EngageVR, Art workshops
- Visiting: Open all day
- Outdoor space: Secure courtyard
Also on the home's website
- Memory care
- Respite stays
- Medication management
- Private rooms
- Transportation
- Pets allowed
- Outings
- Pool
Address
Location
3900 North Sabino Canyon Road #1 & #2, Tucson, AZ 85750Pima County
- A park1.1 mi
- Safeway1.8 mi
- Walgreens1.8 mi
- Palo Verde Behavioral HealthClosest hospital, with an emergency room2.8 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
One complaint inspection in the past two years led to a citation. 50% of similar communities had 2 or fewer.
ADHS took one enforcement action in the past two years, with civil penalties of $500 in all. 33% of similar communities had none.
Across five inspections since October 2023, the state never cited the same area twice.
ADHS accepted its plan to correct the deficiency cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL11264C, valid to September 30, 2027
- License number
- AL11264C
- Facility type
- Assisted living and memory care community
- Name on the license
- Hacienda at the Canyon
- Licensed capacity
- 108 residents
- Care level
- Directed care
- Effective
- October 1, 2026
- Expires
- September 30, 2027
- Licensed since
- October 3, 2019
- Manager of record
- Hilary Lace
- Chief administrative officer
- Hilary E Lace
- For residents and staff
- (520) 355-2200
The full inspection record5 inspections on file since October 2023, 3 with deficiencies cited.
Last updated September 24, 2026.
2026
April 6, 2026
- Upkeep and hazards R9-10-820.A.1.bPlan of correction accepted
2024
June 5, 2024
- Resident rights R9-10-810.B.2.kPlan of correction accepted
- Medication R9-10-816.F.3.a-dPlan of correction accepted
May 22, 2024
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
2023
Enforcement actions
June 10, 2026
AZ Care Check record of the enforcement action on June 10, 2026, opens in a new tabJune 24, 2024
AZ Care Check record of the enforcement action on June 24, 2024, opens in a new tab
What was cited on April 6, 2026, in plain words
Upkeep and hazards
A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.
These are the everyday safety checks of the place a resident lives.
Cited at 42% of similar communities in the past two years.
Ask on a tour Where are cleaning products and medicines kept?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about The Hacienda at the Canyon
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026. Last updated October 2026.
Overview
In our words
According to the community's website, the property has two settings: assisted living for help with daily personal care, and a dedicated memory care neighborhood with secure environments, a secure courtyard and caregivers it calls Nayas. Assisted living and memory care are both month-to-month commitments, with a one-time Membership Fee charged instead of a buy-in, and assisted living also takes short-term stays of 21 to 30 days.
The website's picture of daily life has three chef-prepared meals a day with snacks, along with in-room dining, scheduled transportation, small pets with guidelines, an outdoor pool and visiting hours open all day.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Highlights
- ADHS records as of September 2026 show it licensed for 108 residents at the directed care level.
- On its AZ Care Check file, ADHS lists three service types as of September 2026: directed care (capacity 40), personal care (capacity 68) and supervisory care.
- Per the company's website, assisted living takes short-term stays, for a minimum of 21 days and a maximum of 30 days.
- The website lists an outdoor pool on site.
The details
- Other names
- Tucson Hacienda Canyon, LLC
Care and services
In our words
ADHS lists the facility at the directed care level, which the state defines as care for residents who cannot direct their own care, for example because of dementia or other cognitive impairment. The community's website says its memory care caregivers, called Nayas, are specially trained and learn each resident's story and routines.
The details
- Services offered
- Care levels licensed
- Personal care
- Directed care
- Supervisory care
Daily life
In our words
As the community's website describes it, meals come three a day, chef-prepared with dietary accommodations, with snacks and hydration through the day, bistro snacks and in-room dining. The activity calendar has fitness classes, outings, cultural events, educational seminars, EngageVR and art workshops. Scheduled transportation covers medical appointments, shopping and outings, and the pool, small pets with guidelines and all-day visiting hours are on the list too.
The details
- Amenities
- Meals
- Three meals a day with snacks and hydration throughout the day; chef-prepared, with in-room dining
- Activities
- Fitness classes
- Outings
- Cultural events
- Educational seminars
- EngageVR
- Art workshops
- Visiting
- Open all day
- Features
- Outdoor space
- Secure courtyard
Rooms
The details
- Room features
Pricing and payment
Prices
- Assisted living community
- $6,100 to $8,300 a monthEstimated
- Memory care
- $9,200 to $11,900 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 15 in Tucson. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
Hospitals and the area
In our words
The facility is at 3900 North Sabino Canyon Road #1 & #2 in Tucson (Pima County, ZIP 85750). The nearest hospital in CMS data is Palo Verde Behavioral Health, 2.79 miles away as the crow flies, with Tucson Medical Center at 2.94 miles and Saint Joseph's Hospital at 3.72 miles. For errands, a Safeway and a Walgreens are each about 1.81 miles off in a straight line.
The details
- Nearest emergency room
- Palo Verde Behavioral Health, 2.8 miles
- Nearest hospital
- Palo Verde Behavioral Health, 2.8 miles
- Nearest pharmacy
- Walgreens, 1.8 miles
- Nearest grocery
- Safeway, 1.8 miles
- Nearest park
- Unnamed park, 1.1 miles
- Hospitals within 10 miles
Name Miles Palo Verde Behavioral Health 2.8 mi Tucson Medical Center 2.9 mi Saint Joseph's Hospital 3.7 mi Banner University Medical Center Tucson 6.9 mi Banner - University Medical Center South 8.9 mi
More details
The details
- Features
- Membership fee
- One-time Membership Fee charged instead of a buy-in
- Memory care caregivers nayas
- Memory care caregivers, called Nayas, are specially trained and learn each resident's story and routines
- Month to month commitment
- Assisted living and memory care are month to month
- Short term stay length
- 21 to 30 days, assisted living only
Questions families ask
In our words
- What care level is The Hacienda at the Canyon licensed for?
- ADHS lists it as an Assisted Living Center at the directed care level, licensed for 108 residents, as of September 2026.
- Does the company describe a memory care neighborhood?
- Yes. The community's website describes a dedicated memory care neighborhood with secure environments and a secure courtyard.
- Are short-term stays available?
- According to the company's website, assisted living takes short-term stays, with a minimum of 21 days and a maximum of 30.
- Is there a long-term commitment?
- The company says assisted living and memory care are month-to-month commitments, with a one-time Membership Fee charged instead of a buy-in.
- Are pets allowed?
- Small pets are welcome with guidelines, the website says.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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