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Assisted living home
Susan Care Home Surprise, AZ
15842 W Mercer Ln, Surprise, AZ 85379
- Licensed for 9 residents
- Directed care
- Private rooms
From $2,500 a month
Published on the home's website, October 2026.
Reina McRae
Integrity Senior Placement
Want to know if Susan Care Home has a room?
Learn about
Susan Care Home
From its state license
- Licensed by Arizona for 9 residents at directed care, the highest of the state's three assisted living care levels.
On the home's website
- Memory care
- Hospice care in place
- Diabetic care
- Medication management
- Therapy on site
- Private rooms
- Shared rooms
Address
Location
15842 West Mercer Lane, Surprise, AZ 85379Maricopa County
- A park0.1 mi
- Fry's Marketplace0.9 mi
- Bashas' Pharmacy1.8 mi
- Avenir Behavioral Health Center at SurpriseClosest hospital3.7 mi
- Banner Del E. Webb Medical CenterClosest emergency room5.5 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited one deficiency at its last routine inspection (March 23, 2026). 51% of similar homes had 1 or fewer at theirs.
No complaint inspections in the past two years. 60% of similar homes had no complaint inspection that led to a citation.
No enforcement action by ADHS in the past two years. The same is true of 58% of similar homes.
ADHS accepted its plan to correct the deficiency cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL7598H, valid to March 31, 2027
- License number
- AL7598H
- Facility type
- Assisted living home
- Name on the license
- Susan Care Home LLC
- Licensed capacity
- 9 residents
- Care level
- Directed care
- Effective
- April 1, 2026
- Expires
- March 31, 2027
- Licensed since
- April 16, 2009
- Chief administrative officer
- Rajkumar Dwarka
- Name changes
From To Lorea Care Home LLC Susan Care Home LLC - For residents and staff
- (602) 909-3176
The full inspection record1 inspection on file since March 2026, 1 with deficiencies cited.
Last updated September 24, 2026.
2026
March 23, 2026
- Medical records R9-10-811.C.13.cPlan of correction accepted
Enforcement actions
AZ Care Check has no enforcement actions on file for this home.
What was cited on March 23, 2026, in plain words
Medical records
Each resident's record: what care and medicine was given and by whom, required notices, and keeping records private.
Complete records let the next caregiver, a doctor or a hospital know what happened.
Cited at 14% of similar homes in the past two years.
Ask on a tour How do caregivers record medicines and care? Can family see the record?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 596 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Susan Care Home
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026. Last updated October 2026.
Overview
In our words
Susan Care Home is a small assisted living home in Surprise, Arizona. ADHS records list it under the license name SUSAN CARE HOME LLC, as an Assisted Living Home-Directed with a capacity of 9 residents, as of September 2026. The home's website calls it a 24 hour assisted living care home and places it just east of the 303 freeway and Peoria Ave.
The same page says Alzheimer's, dementia, diabetic and hospice care are among the types of care provided, and that the home takes Arizona ALTCS, United health care and other insurances. The site gives no highest price and no description of what the monthly rate includes.
Public business records also show a former name, LOREA CARE HOME LLC.
Drive to Surprise at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
Highlights
- Licensed for 9 residents at the directed care level, per ADHS records as of September 2026.
- The home's website describes the home as a 24 hour assisted living care home in Surprise.
- The home's website says a shared room and a private room are available.
- The home's website says Alzheimer's, dementia, diabetic and hospice care are among the types of care it provides.
- A park is 0.14 miles away in a straight line, per OpenStreetMap data from September 2026.
The details
- Operator
- Susan Care Home, LLC
- Other names
- Susan Care Home LLC
- Licensee entity status
- Active
Care and services
In our words
ADHS lists three service types for this home on AZ Care Check: directed care, personal care and supervisory care. The license is at the directed care level, which the state defines as care for residents who cannot direct their own care, for example because of dementia or other cognitive impairment. It also says it works with a resident's medical provider so that therapy services can be arranged at the home.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Rooms
The details
- Room features
Pricing and payment
The details
- Payment and what is included
Hospitals and the area
In our words
The home's website places the home in Surprise just east of the 303 freeway and Peoria Ave. Map data from September 2026 puts Fry's Marketplace 0.86 miles away and Bashas' Pharmacy 1.75 miles away, both measured in a straight line. The nearest hospital of any type in CMS data is Avenir Behavioral Health Center at Surprise at 3.67 miles. The nearest hospital with emergency services is Banner Del E. Webb Medical Center at 5.51 miles.
The details
- Neighborhood
- Surprise, east of the 303 freeway and Peoria Ave
- Nearest emergency room
- Banner Del E. Webb Medical Center, 5.5 miles
- Nearest hospital
- Avenir Behavioral Health Center at Surprise, 3.7 miles
- Nearest pharmacy
- Bashas' Pharmacy, 1.8 miles
- Nearest grocery
- Fry's Marketplace, 0.9 miles
- Nearest park
- Unnamed park, 0.1 miles
- Hospitals within 10 miles
Name Miles Avenir Behavioral Health Center at Surprise 3.7 mi Destiny Springs Healthcare 5.2 mi Banner Del E. Webb Medical Center 5.5 mi Banner Boswell Medical Center 6.9 mi Abrazo West Campus 8.9 mi
More details
The details
- Features
Questions families ask
In our words
- What care level is Susan Care Home licensed for?
- ADHS lists it as an Assisted Living Home-Directed, the directed care level, as of September 2026. The licensed capacity is 9 residents.
- What does the company say it costs?
- No upper price or list of what the rate includes is recorded.
- Does it have private rooms?
- The home's website says a shared room and a private room are available.
- Which ALTCS networks list this home?
- It is listed in the ALTCS networks of: UnitedHealthcare Community Plan (ALTCS) (list dated July 28, 2025). The home's website also says it takes Arizona ALTCS.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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