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Assisted living and memory care community
The Terraces of Phoenix Phoenix, AZ
7550 N 16th St, Phoenix, AZ 85020
- Licensed for 98 residents
- Directed care
- Private rooms
$6,000 to $8,100 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if The Terraces of Phoenix has a room?
Learn about
The Terraces of Phoenix
From its state license
- Licensed by Arizona for 98 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Meals: three meals per day and snacks
- Outdoor space: Secure and spacious outdoor courtyard (memory care)
- Campus: 22 acres
Also on the home's website
- Memory care
- Respite stays
- Medication management
- Several levels of care on one campus
- Emergency call system
- Private rooms
- Private bathroom
- Housekeeping
- Laundry service
Address
Location
7550 North 16th Street, Phoenix, AZ 85020Maricopa County
- Sumida Park0.6 mi
- Sprouts Farmers Market0.7 mi
- Walgreens0.5 mi
- HonorHealth John C. Lincoln Medical CenterClosest hospital, with an emergency room1.9 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited six deficiencies at its last routine inspection (May 14, 2025, a visit that also looked into a complaint). 55% of similar communities had 2 or fewer at theirs.
One complaint inspection in the past two years led to a citation, and one other found nothing to cite. 63% of similar communities had 2 or fewer.
No enforcement action by ADHS in the past two years. The same is true of 44% of similar communities.
Cited at more than one inspection since April 2024: Medication (two inspections).
ADHS accepted its plan to correct each of the 6 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL5218C, valid to July 31, 2027
- License number
- AL5218C
- Facility type
- Assisted living and memory care community
- Name on the license
- The Terraces Assisted Living
- Licensed capacity
- 98 residents
- Care level
- Directed care
- Effective
- August 1, 2026
- Expires
- July 31, 2027
- Licensed since
- August 11, 2005
- Manager of record
- Connie Enge
- Chief administrative officer
- Connie Enge
- Name changes
Date From To 2003 Orangewood The Terraces of Phoenix - For residents and staff
- (602) 371-4139
The full inspection record3 inspections on file since April 2024, 2 with deficiencies cited.
Last updated September 24, 2026.
2025
May 14, 2025
- Directed care services R9-10-815.B.1Plan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Medication R9-10-816.H.1-2Plan of correction accepted
- Emergency and safety R9-10-818.A.6.c.i-iiPlan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
2024
April 23, 2024
- First aid and CPR A.R.S. § 36-420.B.2Plan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Medication R9-10-816.A.1.ePlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
Enforcement actions
July 29, 2024
AZ Care Check record of the enforcement action on July 29, 2024, opens in a new tabDecember 19, 2023
AZ Care Check record of the enforcement action on December 19, 2023, opens in a new tab
What was cited on May 14, 2025, in plain words
Directed care services
Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.
These rules protect residents who cannot speak up for themselves.
Cited at 27% of similar communities in the past two years.
Ask on a tour How do you keep residents with dementia safe without locking them in?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 40% of similar communities in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
Emergency and safety
Disaster and evacuation drills, first aid supplies, and what staff must do and record after a resident's accident or injury.
It is about whether staff know what to do in an emergency, and whether the family hears about an injury.
Cited at 39% of similar communities in the past two years.
Ask on a tour When was the last fire drill, and how would you tell me if my parent were hurt?
Upkeep and hazards
A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.
These are the everyday safety checks of the place a resident lives.
Cited at 34% of similar communities in the past two years.
Ask on a tour Where are cleaning products and medicines kept?
Fall prevention training
A state law that requires every staff member to be trained in preventing falls and in helping a resident who has fallen.
Falls are a leading cause of injury in older adults, so this training matters for nearly every resident.
Cited at 22% of similar communities in the past two years.
Ask on a tour What fall training do caregivers get, and how often is it refreshed?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 63 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 76 licensed assisted living centers with 50 to 99 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about The Terraces of Phoenix
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
The Terraces of Phoenix is an assisted living center at 7550 North 16th Street in Phoenix (Maricopa County, ZIP 85020). ADHS licenses it at the directed care level, the highest of the state's three assisted living care levels, for up to 98 residents. According to the community's website, its memory support program is called Immerse, and the apartments are private personal care suites with private bathrooms. The site also lists short respite stays, medication management, 24/7 emergency response, weekly housekeeping and personal laundry, and three meals a day plus snacks.
According to its website, the community goes back to a corporation formed in 1959, which ran it first as Orangewood before it became The Terraces of Phoenix in 2003.
Drive to Phoenix at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
The details
- Operator
- HumanGood
- Other names
- Orangewood
- Humangood Arizona, INC
- Operating company formed
- 1959
Care and services
In our words
ADHS records list the home's service types as directed care, personal care and supervisory care services. Directed care is the highest of the three ADHS assisted living care levels, meant for residents who cannot direct their own care, for example because of dementia or other cognitive impairment. On its website the community describes medication management and monitoring with 24/7 emergency response, along with the Immerse memory support program and short respite stays.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
In our words
Per the website, three meals a day and snacks are served in a dining room, housekeeping comes weekly, and personal laundry service is part of it. Households in the memory support program have a secure and spacious outdoor courtyard.
The details
- Amenities
- Meals
- three meals per day and snacks
- Outdoor space
- Secure and spacious outdoor courtyard (memory care)
- Campus
- 22 acres
Rooms
The details
- Room features
Pricing and payment
Prices
- Assisted living community
- $6,000 to $8,100 a monthEstimated
- Memory care
- $9,200 to $11,900 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
Hospitals and the area
In our words
The home is in Phoenix, ZIP 85020, in Maricopa County. HonorHealth John C. Lincoln Medical Center is both the nearest hospital and the nearest emergency room, about 1.93 miles away. For errands, mapping data put a Walgreens, the closest pharmacy, about 0.54 miles off and a Sprouts Farmers Market, the closest grocery store, about 0.66 miles away. Sumida Park is the nearest park, about 0.57 miles away.
The details
- Nearest emergency room
- HonorHealth John C. Lincoln Medical Center, 1.9 miles
- Nearest hospital
- HonorHealth John C. Lincoln Medical Center, 1.9 miles
- Nearest pharmacy
- Walgreens, 0.5 miles
- Nearest grocery
- Sprouts Farmers Market, 0.7 miles
- Nearest park
- Sumida Park, 0.6 miles
- Hospitals within 10 miles
Name Miles Drive time HonorHealth John C. Lincoln Medical Center 1.9 mi about 8 min The CORE Institute Specialty Hospital 2.9 mi about 11 min Abrazo Central Campus 3.2 mi about 13 min Phoenix Indian Medical Center 3.4 mi about 11 min Carl T. Hayden VA Medical Center 3.5 mi about 14 min Phoenix Children's Hospital 4.7 mi about 14 min Dignity Health St Joseph's Hospital and Medical Center 4.7 mi about 18 min Valley Hospital 5.1 mi about 18 min Banner University Medical Center Phoenix 5.6 mi about 18 min Valleywise Health Medical Center 6.3 mi about 20 min College Medical Center Phoenix 6.4 mi about 19 min Arizona State Hospital 6.5 mi about 20 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Director of nursing
- Delia Sanchez
- Executive director
- Mariele Soriano
- Company scale
- more than 15,000 residents in over 125 Life Plan and Affordable Housing Communities nationwide
Questions families ask
In our words
- What care level is The Terraces of Phoenix licensed for by ADHS?
- ADHS licenses it at the directed care level, for up to 98 residents.
- Does the facility offer memory care?
- Its website describes a memory support program called Immerse.
- Are private rooms available?
- Per the company, the apartments are private personal care suites with private bathrooms.
- Does it offer short-term or respite stays?
- Yes, the website lists short respite stays.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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