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Assisted living and memory care community
Paradise Valley Senior Living Phoenix, AZ
16621 N 38th St, Phoenix, AZ 85032
- Licensed for 118 residents
- Directed care
- Private rooms
$5,900 to $7,900 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Paradise Valley Senior Living has a room?
Learn about
Paradise Valley Senior Living
From its state license
- Licensed by Arizona for 118 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Apartment types: Assisted Living One Bedroom (1 Bed / 1 Bath), Assisted Living Two Bedroom (2 Bed / 1 Bath), Memory Care – Companion (2 Bed / 1 Bath), Memory Care – Private (1 Bed / 1 Bath)
- Meals: three meals per day in the dining room
- Activities: Exercise classes, Art classes
- Smoking: Smoke-free homes
- Outdoor space: garden courtyard
Also on the home's website
- Memory care
- Respite stays
- Medication management
- Therapy on site
- Staff on site around the clock
- Dementia trained staff
- Independent living on campus
- Emergency call system
- Private rooms
- Shared rooms
- Private bathroom
- Transportation
- Pets allowed
- Outings
- Salon
- Chef prepared meals
Address
Location
16621 North 38th Street, Phoenix, AZ 85032Maricopa County
- Paradise Cove Park0.4 mi
- Fry's Marketplace0.7 mi
- Walgreens0.4 mi
- Abrazo Scottsdale CampusClosest hospital, with an emergency room0.2 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited two deficiencies at its last routine inspection (March 10, 2026, a visit that also looked into a complaint). 55% of similar communities had 1 or fewer at theirs.
15 deficiencies cited at the routine inspection before it, in 2025.
Nine complaint inspections in the past two years led to a citation, and three others found nothing to cite. 50% of similar communities had 2 or fewer.
ADHS took five enforcement actions in the past two years, with civil penalties of $8,350 in all. 33% of similar communities had none.
Cited at more than one inspection since October 2023: Administration (nine inspections), Emergency and safety (six inspections), Staffing and staff records (six inspections), and seven other areas.
ADHS accepted its plan of correction for 39 of the 40 deficiencies cited in the past two years. Care Check lists the rest as: POC Rejected (1).
Last updated September 24, 2026.
License detailsLicense AL6981C, valid to February 28, 2027
- License number
- AL6981C
- Facility type
- Assisted living and memory care community
- Name on the license
- Paradise Valley Senior Living
- Licensed capacity
- 118 residents
- Care level
- Directed care
- Effective
- March 1, 2026
- Expires
- February 28, 2027
- Licensed since
- March 12, 2008
- Chief administrative officer
- Carlos Gerena
- For residents and staff
- (602) 787-0800
The full inspection record20 inspections on file since October 2023, 14 with deficiencies cited.
Last updated September 24, 2026.
2026
August 6, 2026
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
- Administration R9-10-803.A.3.b.i-iiPlan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
- Service plans R9-10-808.A.5.a-dPlan of correction accepted
- Directed care services R9-10-815.E.1-2Plan of correction accepted
- Memory care R9-10-816.BPlan of correction accepted
- Emergency and safety R9-10-819.D.2.a-fPlan of correction accepted
June 25, 2026
- Administration R9-10-803.A.3.b.i-iiPlan of correction rejected
May 1, 2026
- Administration R9-10-803.A.9Plan of correction accepted
- Staffing and staff records R9-10-806.A.1.a-bPlan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
April 21, 2026
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Directed care services R9-10-815.E.1-2Plan of correction accepted
- Emergency and safety R9-10-819.D.1Plan of correction accepted
- Upkeep and hazards R9-10-820.A.1.bPlan of correction accepted
March 10, 2026
- Administration R9-10-803.A.10Plan of correction accepted
- Administration R9-10-803.K.3Plan of correction accepted
2025
June 16, 2025
- R9-10-816.B.3.bPlan of correction accepted
- R9-10-819.A.13.a-cPlan of correction accepted
April 30, 2025
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
- Opioid medication R9-10-120.F.4.a-cPlan of correction accepted
- Administration R9-10-803.A.9Plan of correction accepted
- Administration R9-10-803.C.3Plan of correction accepted
- Administration R9-10-803.D.1-4Plan of correction accepted
- Staffing and staff records R9-10-806.A.10Plan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
- Service plans R9-10-808.A.3.cPlan of correction accepted
- Medication R9-10-816.B.3.a-cPlan of correction accepted
- Medication R9-10-816.F.1Plan of correction accepted
- Emergency and safety R9-10-818.A.5.aPlan of correction accepted
- Emergency and safety R9-10-818.E.5Plan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
- Upkeep and hazards R9-10-819.A.2Plan of correction accepted
March 5, 2025
- Service plans R9-10-808.A.4.b.iiiPlan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
2024
December 20, 2024
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Emergency and safety R9-10-818.D.2.fPlan of correction accepted
September 9, 2024
- Administration R9-10-803.J.5.a-dPlan of correction accepted
August 23, 2024
- Administration R9-10-803.J.2Plan of correction accepted
May 8, 2024
- Administration R9-10-803.A.9Plan of correction accepted
- Staffing and staff records R9-10-806.A.2.bPlan of correction accepted
- Staffing and staff records R9-10-806.A.4.aPlan of correction accepted
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Service plans R9-10-808.A.1Plan of correction accepted
- Service plans R9-10-808.A.4.b.iiiPlan of correction accepted
- Emergency and safety R9-10-818.A.4Plan of correction accepted
- Emergency and safety R9-10-818.A.5.aPlan of correction accepted
- Emergency and safety R9-10-818.E.3Plan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
2023
December 18, 2023
- Administration R9-10-803.C.1.mPlan of correction accepted
- Service plans R9-10-808.A.1Plan of correction accepted
- Service plans R9-10-808.A.3.cPlan of correction accepted
- Service plans R9-10-808.A.4.b.iiiPlan of correction accepted
- Service plans R9-10-808.E.2.a-dPlan of correction accepted
- Directed care services R9-10-815.C.4Plan of correction accepted
- Directed care services R9-10-815.F.1Plan of correction accepted
- Food service R9-10-817.A.1.cPlan of correction accepted
- Upkeep and hazards R9-10-819.A.3.aPlan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
- Opioid medication R9-10-120.F.4.a-cPlan of correction accepted
Show older inspections (1)
2023
October 10, 2023
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Staffing and staff records R9-10-806.A.4.aPlan of correction accepted
- Food service R9-10-817.A.6Plan of correction accepted
- Emergency and safety R9-10-818.D.1Plan of correction accepted
- Emergency and safety R9-10-818.D.2.fPlan of correction accepted
Enforcement actions
July 20, 2026
AZ Care Check record of the enforcement action on July 20, 2026, opens in a new tabJune 22, 2026
AZ Care Check record of the enforcement action on June 22, 2026, opens in a new tabJune 1, 2026
AZ Care Check record of the enforcement action on June 1, 2026, opens in a new tabJuly 9, 2025
AZ Care Check record of the enforcement action on July 9, 2025, opens in a new tabApril 15, 2025
AZ Care Check record of the enforcement action on April 15, 2025, opens in a new tabAugust 6, 2024
AZ Care Check record of the enforcement action on August 6, 2024, opens in a new tabJanuary 19, 2024
AZ Care Check record of the enforcement action on January 19, 2024, opens in a new tabDecember 11, 2023
AZ Care Check record of the enforcement action on December 11, 2023, opens in a new tab
What was cited on August 6, 2026, in plain words
Fall prevention training
A state law that requires every staff member to be trained in preventing falls and in helping a resident who has fallen.
Falls are a leading cause of injury in older adults, so this training matters for nearly every resident.
Cited at 15% of similar communities in the past two years.
Ask on a tour What fall training do caregivers get, and how often is it refreshed?
Tuberculosis screening
TB screening for staff and residents, and yearly TB training for staff.
It is a basic infection control rule in a shared home.
Cited at 14% of similar communities in the past two years.
Ask on a tour How do you screen new staff and residents for TB?
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 50% of similar communities in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
Staffing and staff records
Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.
It is about whether the people giving care have been trained and checked, and whether the home can prove it.
Cited at 46% of similar communities in the past two years.
Ask on a tour How are new caregivers trained, and how long before they work a shift alone?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 50% of similar communities in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Directed care services
Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.
These rules protect residents who cannot speak up for themselves.
Cited at 26% of similar communities in the past two years.
Ask on a tour How do you keep residents with dementia safe without locking them in?
Memory care
Rules added in 2025 for homes that offer memory care: dementia training hours for staff, written plans to prevent wandering, and assessments for each memory care resident.
They apply to residents living with dementia in a memory care setting.
Cited at 7% of similar communities in the past two years.
Ask on a tour How many hours of dementia training has each caregiver had this year?
Emergency and safety
Disaster and evacuation drills, first aid supplies, and what staff must do and record after a resident's accident or injury.
It is about whether staff know what to do in an emergency, and whether the family hears about an injury.
Cited at 44% of similar communities in the past two years.
Ask on a tour When was the last fire drill, and how would you tell me if my parent were hurt?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 72 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- POC is a plan of correction. IDR is an informal dispute of a citation.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Paradise Valley Senior Living
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Paradise Valley Senior Living is an assisted living center at 16621 North 38th Street in Phoenix (Maricopa County, ZIP 85032).
According to its website, the community runs a memory care program for residents with Alzheimer's disease or other dementia that covers every stage of memory loss, and the staff are trained in dementia and Alzheimer's care. The site describes an all inclusive monthly fee that families can pay through UHC ALTCS, Mercy Care ALTCS or private pay, and it says long term care insurance is accepted for both assisted living and memory care.
The home is in the ALTCS networks of UnitedHealthcare Community Plan (lists dated January 22, 2025 and July 28, 2025) and Mercy Care (list dated June 24, 2026), both times under the name Pacifica Senior Living Paradise Valley instead of its current trade name.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Highlights
- ADHS licenses Paradise Valley Senior Living for 118 residents, according to state licensing records as of September 2026.
- The home is licensed by ADHS at the directed care level, the highest of the three assisted living care levels the state defines.
- Its website describes a memory care program that covers every stage of memory loss, from early cognitive changes to more advanced dementia care needs.
- Respite stays run year round and last anywhere from a few days to several weeks, per the community's website.
- The website lists UHC ALTCS, Mercy Care ALTCS and private pay as ways families can cover the cost.
The details
- Other names
- Extended Care Portfolio Multistate Pool, LLC
Care and services
In our words
ADHS records authorize the home for directed care, personal care and supervisory care services. The community's website describes help with bathing, dressing, mobility and grooming, along with medication management, plus a doctor on call and access to physical or occupational therapy, podiatry and other visiting services. Staff are on site 24 hours a day, the site adds, with an emergency alert in each room and a 24 hour security system.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
In our words
According to the website, three chef prepared meals a day are served in the dining room. The game room has cards and billiards, and the site also lists exercise classes, art classes and a full calendar of outings and events. Devotional services are held on site, there is a beauty salon and scheduled transportation, cats and dogs are welcome, and the homes are smoke free.
The details
- Amenities
- Meals
- three meals per day in the dining room
- Activities
- Exercise classes
- Art classes
- Smoking
- Smoke-free homes
- Outdoor space
- garden courtyard
Rooms
The details
- Room features
- Apartment types
- Assisted Living One Bedroom (1 Bed / 1 Bath)
- Assisted Living Two Bedroom (2 Bed / 1 Bath)
- Memory Care – Companion (2 Bed / 1 Bath)
- Memory Care – Private (1 Bed / 1 Bath)
Pricing and payment
Prices
- Assisted living community
- $5,900 to $7,900 a monthEstimated
- Memory care
- $6,000 to $11,000 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
- How pricing works
- All inclusive
Hospitals and the area
In our words
Abrazo Scottsdale Campus is the closest hospital and the closest emergency room, about 0.21 miles away as the crow flies. Mayo Clinic Hospital is about 3.03 miles off, and six more hospitals are within 10 miles. For errands, a Walgreens is about 0.39 miles away and Fry's Marketplace, the nearest grocery store, about 0.69 miles. Paradise Cove Park is the closest park, about 0.37 miles away.
The details
- Nearest emergency room
- Abrazo Scottsdale Campus, 0.2 miles
- Nearest hospital
- Abrazo Scottsdale Campus, 0.2 miles
- Nearest pharmacy
- Walgreens, 0.4 miles
- Nearest grocery
- Fry's Marketplace, 0.7 miles
- Nearest park
- Paradise Cove Park, 0.4 miles
- Hospitals within 10 miles
Name Miles Drive time Abrazo Scottsdale Campus 0.2 mi about 2 min Mayo Clinic Hospital 3.0 mi about 10 min HonorHealth Scottsdale Thompson Peak Medical Center 5.1 mi about 14 min HonorHealth John C. Lincoln Medical Center 6.2 mi about 19 min HonorHealth Deer Valley Medical Center 7.0 mi about 14 min Quail Run Behavioral Health 7.1 mi about 15 min HonorHealth Scottsdale Shea Medical Center 7.7 mi about 18 min The CORE Institute Specialty Hospital 9.3 mi about 22 min Abrazo Central Campus 9.7 mi about 23 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Adl assistance
- bathing, dressing, mobility and grooming
- Altcs plans named by company
- Uhc ALTCS
- Mercy Care ALTCS
- Game room
- cards and billiards in the game room
Questions families ask
In our words
- What care level is Paradise Valley Senior Living licensed for?
- ADHS licenses the home at the directed care level, the highest of the three assisted living care levels the state defines. That level is for residents who cannot direct their own care, for example because of dementia or other cognitive impairment.
- How many residents is the facility licensed for?
- ADHS lists a capacity of 118 residents, as of September 2026.
- Does Paradise Valley Senior Living offer memory care?
- Yes. According to the community's website, its memory care program serves residents with Alzheimer's disease or other dementia at every stage of memory loss, and the staff are trained in dementia and Alzheimer's care.
- Does the facility offer respite or short term stays?
- The website says respite care runs year round, with stays from a few days to several weeks.
- Does the facility work with ALTCS?
- Per the community's website, families can pay through UHC ALTCS, Mercy Care ALTCS or private pay.
- Are pets allowed?
- Yes, the community calls itself pet friendly on its website and welcomes cats and dogs.
- What does the monthly fee include?
- Its website describes an all inclusive monthly fee that covers utilities, maintenance, dining and access to the community amenities.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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