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  • Assisted living and memory care community
  • Directed care

Paradise Valley Senior Living

16621 North 38th Street, Phoenix, AZ 85032

Integrity Senior Placement is a free placement service. We have worked with Paradise Valley Senior Living and other homes in Phoenix for years. Call us and we can tell you the current price, if a room is open, and if it’s the right fit for your loved one.

Call Integrity (480) 271-7759

Pricing

  • Assisted living communityEstimated$5,900 to $7,900/month
  • Memory careEstimated$6,000 to $11,000/month

Estimates, not this home's own prices. Based on the published prices of 66 comparable communities, 8 in Phoenix. Call or ask us for a verified price and whether a room is open.

Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).

Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).

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You selected Tuesday, October 6 in the morning.

Tours are in person, and we meet you there. We call you back, usually the same day, and set the time with Paradise Valley Senior Living.

Amenities

Care

  • Memory care
  • Medication management
  • Staff on site around the clock
  • Respite stays
  • Therapy on site
  • Dementia trained staff
  • Emergency call system

Rooms

  • Private rooms
  • Shared rooms
  • Private bathroom

Dining

  • Chef prepared meals

Activities

  • Outings
  • Exercise classes
  • Art classes

Services

  • Transportation
  • Salon
  • Pets allowed

About Paradise Valley Senior Living

Paradise Valley Senior Living operates as an assisted living center at 16621 North 38th Street in Phoenix, Arizona, in the 85032 zip code, within Maricopa County.

The community's website describes a memory care program for residents with Alzheimer's disease or other dementia, covering every stage of memory loss, and says staff receive dementia and Alzheimer's care training. The community's site describes an all inclusive monthly fee, use of UHC ALTCS, Mercy Care ALTCS, or private pay, and long term care insurance accepted for assisted living and memory care.

Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.

Care and services

ADHS records list the facility's authorized service types as directed care, personal care, and supervisory care services. The community's website says its team assists with activities of daily living including bathing, dressing, mobility, and grooming, along with medication management, and describes a doctor on call and access to physical or occupational therapy, podiatry, and other visiting services. It also says staff are on site 24 hours a day, with an emergency alert in each room and a 24 hour security system.

Daily life

The community's website says residents are served three meals per day in the dining room, described as chef prepared, and lists exercise classes, art classes, cards and billiards in a game room, and a full calendar of outings and events. It also says the community offers devotional services on site, a beauty salon, scheduled transportation, and pet friendly policies for cats and dogs, and describes the homes as smoke free.

The neighborhood

Straight line distance calculations show the nearest hospital and nearest emergency room to the facility is Abrazo Scottsdale Campus, about 0.21 miles away, with Mayo Clinic Hospital about 3.03 miles away and six more hospitals within 10 miles. The nearest pharmacy is a Walgreens about 0.39 miles away, the nearest grocery store is a Fry's Marketplace about 0.69 miles away, and the nearest park is Paradise Cove Park about 0.37 miles away.

The company

The facility is listed in the ALTCS networks of: UnitedHealthcare Community Plan (list dated January 22, 2025 and July 28, 2025) and Mercy Care (list dated June 24, 2026), each under the name Pacifica Senior Living Paradise Valley rather than the current trade name.

Questions families ask

What care level is Paradise Valley Senior Living licensed for?
ADHS licenses the facility at the directed care level, the highest of the three assisted living care levels the state defines, for residents who cannot direct their own care, for example because of dementia or other cognitive impairment.
How many residents is the facility licensed for?
ADHS lists the facility's capacity at 118 residents, as of September 2026.
Does Paradise Valley Senior Living offer memory care?
The community's website describes a memory care program for residents with Alzheimer's disease or other dementia, covering every stage of memory loss, with staff trained in dementia and Alzheimer's care.
Does the facility offer respite or short term stays?
The community's website says respite care is available year round, for stays ranging from a few days to several weeks.
Does the facility work with ALTCS?
The community's website says families can use UHC ALTCS, Mercy Care ALTCS, or private pay.
Are pets allowed?
The community's website says the community is pet friendly and welcomes cats and dogs.
What does the monthly fee include?
The community's website describes an all inclusive monthly fee covering utilities, maintenance, dining, and access to community amenities.

We put this together from public records and the community's own website. Paradise Valley Senior Living did not write or approve it.

Learn more about Paradise Valley Senior Living

Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.

Care and services

Services offered
  • Memory care
  • Respite stays
  • Medication management
  • Therapy on site
  • Staff on site around the clock
  • Dementia trained staff
  • Independent living on campus
  • Emergency call system
The home's website, September 2026
Care levels licensed
  • Directed care
  • Personal care
  • Supervisory care
ADHS, September 2026

Rooms

Room features
  • Private rooms
  • Shared rooms
  • Private bathroom
The home's website, September 2026

Pricing and payment

Payment and what is included
  • In an ALTCS plan network
  • VA benefits accepted
  • Long term care insurance accepted
  • Utilities included
The home's website, September 2026
How pricing works
All inclusiveThe home's website, September 2026

Daily life

Amenities
  • Transportation
  • Pets allowed
  • Outings
  • Salon
  • Chef prepared meals
  • No Smoking area for residents
The home's website, September 2026
Meals
three meals per day in the dining roomThe home's website, September 2026
Activities
  • Exercise classes
  • Art classes
The home's website, September 2026
Smoking
Smoke-free homesThe home's website, September 2026

Building and grounds

Outdoor space
garden courtyardThe home's website, September 2026

Hospitals and the area

Nearest emergency room
Abrazo Scottsdale Campus, 0.2 milesCenters for Medicare & Medicaid Services (CMS), September 2026
Nearest hospital
Abrazo Scottsdale Campus, 0.2 milesCenters for Medicare & Medicaid Services (CMS), September 2026
Nearest pharmacy
Walgreens, 0.4 milesOpenStreetMap contributors, via Geofabrik, September 2026
Nearest grocery
Fry's Marketplace, 0.7 milesOpenStreetMap contributors, via Geofabrik, September 2026
Nearest park
Paradise Cove Park, 0.4 milesOpenStreetMap contributors, via Geofabrik, September 2026
Hospitals within 10 miles
NameMilesDrive time
Abrazo Scottsdale Campus0.2about 2 min
Mayo Clinic Hospital3.0about 10 min
HonorHealth Scottsdale Thompson Peak Medical Center5.1about 14 min
HonorHealth John C. Lincoln Medical Center6.2about 19 min
HonorHealth Deer Valley Medical Center7.0about 14 min
Quail Run Behavioral Health7.1about 15 min
HonorHealth Scottsdale Shea Medical Center7.7about 18 min
The CORE Institute Specialty Hospital9.3about 22 min
Abrazo Central Campus9.7about 23 min

Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.

Centers for Medicare & Medicaid Services (CMS), September 2026

Name and operator

Other names
Extended Care Portfolio Multistate Pool, LLCADHS, September 2026

State license

Licensed since
March 12, 2008ADHS, September 2026
Chief administrative officer
Carlos GerenaADHS, September 2026

More details

Features
  • Devotional services onsite
  • Doctor on call
  • Memory care all stages
  • Security system 24 hour
The home's website, September 2026
Adl assistance
bathing, dressing, mobility and groomingThe home's website, September 2026
Altcs plans named by company
  • Uhc ALTCS
  • Mercy Care ALTCS
The home's website, September 2026
Game room
cards and billiards in the game roomThe home's website, September 2026

We gathered these facts. Paradise Valley Senior Living did not write or approve them. Details change, so ask us to check anything important.

Location

16621 North 38th Street, Phoenix, AZ 85032

Maricopa County

Get directions

Safety and compliance

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

License number
AL6981C
Facility type
Assisted living and memory care community
Name on the license
Paradise Valley Senior Living
Licensed capacity
118 residents
Care level
Directed care
Effective
March 1, 2026
Expires
February 28, 2027
Phone on its state license
(602) 787-0800
View the official license record on AZ Care Check, opens in a new tab

Inspections

20 inspections on file since October 2023, 14 with deficiencies cited.

From AZ Care Check, checked September 24, 2026.

Inspections
20
With deficiencies cited
14
Enforcement actions
8

2026

  1. August 6, 2026
    Type
    Complaint
    Deficiencies cited
    8
    • Fall prevention trainingA.R.S. § 36-420.01.APlan of correction accepted
    • Tuberculosis screeningR9-10-113.A.2.a-fPlan of correction accepted
    • AdministrationR9-10-803.A.3.b.i-iiPlan of correction accepted
    • Staffing and staff recordsR9-10-806.A.4.a-bPlan of correction accepted
    • Service plansR9-10-808.A.5.a-dPlan of correction accepted
    • Directed care servicesR9-10-815.E.1-2Plan of correction accepted
    • Memory careR9-10-816.BPlan of correction accepted
    • Emergency and safetyR9-10-819.D.2.a-fPlan of correction accepted
    AZ Care Check record of the inspection on August 6, 2026, opens in a new tab
  2. June 25, 2026
    Type
    Complaint
    Deficiencies cited
    1
    • AdministrationR9-10-803.A.3.b.i-iiPlan of correction rejected
    AZ Care Check record of the inspection on June 25, 2026, opens in a new tab
  3. May 1, 2026
    Type
    Complaint
    Deficiencies cited
    3
    • AdministrationR9-10-803.A.9Plan of correction accepted
    • Staffing and staff recordsR9-10-806.A.1.a-bPlan of correction accepted
    • Staffing and staff recordsR9-10-806.A.8.a-bPlan of correction accepted
    AZ Care Check record of the inspection on May 1, 2026, opens in a new tab
  4. April 21, 2026
    Type
    Complaint
    Deficiencies cited
    4
    • Staffing and staff recordsR9-10-806.A.8.a-bPlan of correction accepted
    • Directed care servicesR9-10-815.E.1-2Plan of correction accepted
    • Emergency and safetyR9-10-819.D.1Plan of correction accepted
    • Upkeep and hazardsR9-10-820.A.1.bPlan of correction accepted
    AZ Care Check record of the inspection on April 21, 2026, opens in a new tab
  5. March 10, 2026
    Type
    Complaint and annual compliance
    Deficiencies cited
    2
    • AdministrationR9-10-803.A.10Plan of correction accepted
    • AdministrationR9-10-803.K.3Plan of correction accepted
    AZ Care Check record of the inspection on March 10, 2026, opens in a new tab

2025

  1. December 24, 2025
    Type
    Complaint
    Deficiencies cited
    0
    AZ Care Check record of the inspection on December 24, 2025, opens in a new tab
  2. June 16, 2025
    Type
    Complaint
    Deficiencies cited
    2
    • R9-10-816.B.3.bPlan of correction accepted
    • R9-10-819.A.13.a-cPlan of correction accepted
    AZ Care Check record of the inspection on June 16, 2025, opens in a new tab
  3. June 3, 2025
    Type
    Complaint
    Deficiencies cited
    0
    AZ Care Check record of the inspection on June 3, 2025, opens in a new tab
  4. April 30, 2025
    Type
    Complaint and annual compliance
    Deficiencies cited
    15
    • Tuberculosis screeningR9-10-113.A.2.a-fPlan of correction accepted
    • Opioid medicationR9-10-120.F.4.a-cPlan of correction accepted
    • AdministrationR9-10-803.A.9Plan of correction accepted
    • AdministrationR9-10-803.C.3Plan of correction accepted
    • AdministrationR9-10-803.D.1-4Plan of correction accepted
    • Staffing and staff recordsR9-10-806.A.10Plan of correction accepted
    • Staffing and staff recordsR9-10-806.A.8.a-bPlan of correction accepted
    • Admission and residency agreementsR9-10-807.A.1-2Plan of correction accepted
    • Service plansR9-10-808.A.3.cPlan of correction accepted
    • MedicationR9-10-816.B.3.a-cPlan of correction accepted
    • MedicationR9-10-816.F.1Plan of correction accepted
    • Emergency and safetyR9-10-818.A.5.aPlan of correction accepted
    • Emergency and safetyR9-10-818.E.5Plan of correction accepted
    • Upkeep and hazardsR9-10-819.A.11Plan of correction accepted
    • Upkeep and hazardsR9-10-819.A.2Plan of correction accepted
    AZ Care Check record of the inspection on April 30, 2025, opens in a new tab
  5. March 5, 2025
    Type
    Complaint
    Deficiencies cited
    3
    • Service plansR9-10-808.A.4.b.iiiPlan of correction accepted
    • Service plansR9-10-808.C.1.gPlan of correction accepted
    • Directed care servicesR9-10-815.F.2.a-cPlan of correction accepted
    AZ Care Check record of the inspection on March 5, 2025, opens in a new tab

2024

  1. December 20, 2024
    Type
    Complaint
    Deficiencies cited
    2
    • Fall prevention trainingA.R.S. § 36-420.01.APlan of correction accepted
    • Emergency and safetyR9-10-818.D.2.fPlan of correction accepted
    AZ Care Check record of the inspection on December 20, 2024, opens in a new tab
  2. December 17, 2024
    Type
    Change of service
    Deficiencies cited
    0
    AZ Care Check record of the inspection on December 17, 2024, opens in a new tab
  3. September 27, 2024
    Type
    Complaint
    Deficiencies cited
    0
    AZ Care Check record of the inspection on September 27, 2024, opens in a new tab
  4. September 12, 2024
    Type
    Complaint
    Deficiencies cited
    0
    AZ Care Check record of the inspection on September 12, 2024, opens in a new tab
  5. September 9, 2024
    Type
    Complaint
    Deficiencies cited
    1
    • AdministrationR9-10-803.J.5.a-dPlan of correction accepted
    AZ Care Check record of the inspection on September 9, 2024, opens in a new tab
  6. August 23, 2024
    Type
    Complaint
    Deficiencies cited
    1
    • AdministrationR9-10-803.J.2Plan of correction accepted
    AZ Care Check record of the inspection on August 23, 2024, opens in a new tab
  7. July 2, 2024
    Type
    Complaint
    Deficiencies cited
    0
    AZ Care Check record of the inspection on July 2, 2024, opens in a new tab
  8. May 8, 2024
    Type
    Complaint and annual compliance
    Deficiencies cited
    10
    • AdministrationR9-10-803.A.9Plan of correction accepted
    • Staffing and staff recordsR9-10-806.A.2.bPlan of correction accepted
    • Staffing and staff recordsR9-10-806.A.4.aPlan of correction accepted
    • Staffing and staff recordsR9-10-806.A.8.a-bPlan of correction accepted
    • Service plansR9-10-808.A.1Plan of correction accepted
    • Service plansR9-10-808.A.4.b.iiiPlan of correction accepted
    • Emergency and safetyR9-10-818.A.4Plan of correction accepted
    • Emergency and safetyR9-10-818.A.5.aPlan of correction accepted
    • Emergency and safetyR9-10-818.E.3Plan of correction accepted
    • Upkeep and hazardsR9-10-819.A.11Plan of correction accepted
    AZ Care Check record of the inspection on May 8, 2024, opens in a new tab

2023

  1. December 18, 2023
    Type
    Complaint
    Deficiencies cited
    11
    • AdministrationR9-10-803.C.1.mPlan of correction accepted
    • Service plansR9-10-808.A.1Plan of correction accepted
    • Service plansR9-10-808.A.3.cPlan of correction accepted
    • Service plansR9-10-808.A.4.b.iiiPlan of correction accepted
    • Service plansR9-10-808.E.2.a-dPlan of correction accepted
    • Directed care servicesR9-10-815.C.4Plan of correction accepted
    • Directed care servicesR9-10-815.F.1Plan of correction accepted
    • Food serviceR9-10-817.A.1.cPlan of correction accepted
    • Upkeep and hazardsR9-10-819.A.3.aPlan of correction accepted
    • Upkeep and hazardsR9-10-819.A.11Plan of correction accepted
    • Opioid medicationR9-10-120.F.4.a-cPlan of correction accepted
    AZ Care Check record of the inspection on December 18, 2023, opens in a new tab
  2. October 10, 2023
    Type
    Complaint
    Deficiencies cited
    5
    • Fall prevention trainingA.R.S. § 36-420.01.APlan of correction accepted
    • Staffing and staff recordsR9-10-806.A.4.aPlan of correction accepted
    • Food serviceR9-10-817.A.6Plan of correction accepted
    • Emergency and safetyR9-10-818.D.1Plan of correction accepted
    • Emergency and safetyR9-10-818.D.2.fPlan of correction accepted
    AZ Care Check record of the inspection on October 10, 2023, opens in a new tab

Enforcement actions

  1. July 20, 2026
    Action
    Civil penalty
    Civil penalty
    $4,100
    Status
    Finalized
    AZ Care Check record of the enforcement action on July 20, 2026, opens in a new tab
  2. June 22, 2026
    Action
    Civil penalty
    Civil penalty
    $1,000
    Status
    Closed
    AZ Care Check record of the enforcement action on June 22, 2026, opens in a new tab
  3. June 1, 2026
    Action
    Civil penalty
    Civil penalty
    $250
    Status
    Closed
    AZ Care Check record of the enforcement action on June 1, 2026, opens in a new tab
  4. July 9, 2025
    Action
    Civil penalty
    Civil penalty
    $2,250
    Status
    Closed
    AZ Care Check record of the enforcement action on July 9, 2025, opens in a new tab
  5. April 15, 2025
    Action
    Enforcement agreement
    Civil penalty
    $750
    Status
    Closed
    AZ Care Check record of the enforcement action on April 15, 2025, opens in a new tab
  6. August 6, 2024
    Action
    Civil penalty
    Civil penalty
    $7,540
    Status
    Closed
    AZ Care Check record of the enforcement action on August 6, 2024, opens in a new tab
  7. January 19, 2024
    Action
    Civil penalty
    Civil penalty
    $1,000
    Status
    Closed
    AZ Care Check record of the enforcement action on January 19, 2024, opens in a new tab
  8. December 11, 2023
    Action
    Civil penalty
    Civil penalty
    $500
    Status
    Closed
    AZ Care Check record of the enforcement action on December 11, 2023, opens in a new tab

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Estimated

$5,900 to $7,900/month

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