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Assisted living home
North Valley Care Home Phoenix, AZ
15821 N 20th St, Phoenix, AZ 85022
- Licensed for 10 residents
- Directed care
$3,500 to $10,000 a month
Typical for assisted living homes in Arizona
Reina McRae
Integrity Senior Placement
Want to know if North Valley Care Home has a room?
Learn about
North Valley Care Home
From its state license
- Licensed by Arizona for 10 residents at directed care, the highest of the state's three assisted living care levels.
Address
Location
15821 North 20th Street, Phoenix, AZ 85022Maricopa County
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited four deficiencies at its last routine inspection (April 2, 2026). 51% of similar homes had 1 or fewer at theirs.
The routine inspection before it (2025) cited none.
One complaint inspection in the past two years led to a citation, and one other found nothing to cite. 60% of similar homes had none.
ADHS took two enforcement actions in the past two years, with civil penalties of $1,000 in all. 58% of similar homes had none.
Across five inspections since November 2023, the state never cited the same area twice.
ADHS accepted its plan to correct each of the 5 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL0503H, valid to September 30, 2027
- License number
- AL0503H
- Facility type
- Assisted living home
- Name on the license
- North Valley Care Home
- Licensed capacity
- 10 residents
- Care level
- Directed care
- Effective
- October 1, 2026
- Expires
- September 30, 2027
- For residents and staff
- (602) 971-6479
The full inspection record5 inspections on file since November 2023, 3 with deficiencies cited.
Last updated September 24, 2026.
2026
April 2, 2026
- Admission and residency agreements R9-10-807.B.1.a-bPlan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Upkeep and hazards R9-10-820.A.11Plan of correction accepted
2025
July 8, 2025
- Staffing and staff records R9-10-806.A.1.a-bPlan of correction accepted
2023
November 16, 2023
- Personal care services R9-10-814.EPlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Medication R9-10-816.B.3.cPlan of correction accepted
- Emergency and safety R9-10-818.F.4.a.i-ivPlan of correction accepted
Enforcement actions
August 3, 2026
AZ Care Check record of the enforcement action on August 3, 2026, opens in a new tabNovember 12, 2025
AZ Care Check record of the enforcement action on November 12, 2025, opens in a new tabOctober 2, 2023
AZ Care Check record of the enforcement action on October 2, 2023, opens in a new tab
What was cited on April 2, 2026, in plain words
Admission and residency agreements
What a home must have before a resident moves in, such as a recent health assessment and TB screening, and what the written residency agreement must say.
It is about whether the home knew a resident's needs on day one, and whether the family has the terms in writing.
Cited at 19% of similar homes in the past two years.
Ask on a tour May we read the residency agreement and the move-in assessment before we sign?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 29% of similar homes in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Directed care services
Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.
These rules protect residents who cannot speak up for themselves.
Cited at 22% of similar homes in the past two years.
Ask on a tour How do you keep residents with dementia safe without locking them in?
Upkeep and hazards
A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.
These are the everyday safety checks of the place a resident lives.
Cited at 28% of similar homes in the past two years.
Ask on a tour Where are cleaning products and medicines kept?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 596 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, was routine only.
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about North Valley Care Home
Overview
In our words
North Valley Care Home is an assisted living home on North 20th Street in Phoenix, licensed for 10 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.
Visit in the afternoon and sit in the dining room for a while. Ask to see the actual room, not the model.
Pricing and payment
Prices
- Assisted living home
- $3,500 to $10,000 a monthEstimated
These are typical monthly costs, not North Valley Care Home’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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