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Assisted living and memory care community

Everlasting Services Estrella Center Phoenix, AZ

3100 N 91st Ave, Phoenix, AZ 85037

  • Licensed for 124 residents
  • Directed care

$6,100 to $8,200 a month

Estimated

Reina McRae

Reina McRae

Integrity Senior Placement

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Learn about

Everlasting Services Estrella Center

From its state license

  • Licensed by Arizona for 124 residents at directed care, the highest of the state's three assisted living care levels.

From the home's website

  • Meals: Three chef-prepared meals daily, daily snacks (predominantly scratch-made kitchen)
  • Special diets: Pureed, Mechanical soft, Renal diet, Low-sodium, Diabetic
  • Activities: Community outings, Karaoke, Arts/crafts, Museums, Picnics in the park, Sporting events, Bowling, Pet therapy, Games, Holiday parties, Monthly birthday gatherings
  • Outdoor space: Large courtyard with walking path and educational pavilion

Also on the home's website

  • Memory care
  • Awake staff overnight
  • Medication management
  • Visiting doctor
  • Therapy on site
  • Emergency call system
  • Transportation
  • Outings
  • Housekeeping
  • Laundry service
  • Fitness room
  • Secured perimeter

Address

Location

3100 North 91st Avenue, Phoenix, AZ 85037Maricopa County

Get directions
  • A park0.2 mi
  • Food City0.2 mi
  • Banner Family Pharmacy0.4 mi
  • Banner Estrella Medical CenterClosest hospital, with an emergency room0.3 mi

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited one deficiency at its last routine inspection (May 21, 2026, a visit that also looked into a complaint). 55% of similar communities had 1 or fewer at theirs.

6 deficiencies cited at the routine inspection before it, in 2025.

15 complaint inspections in the past two years led to a citation, and five others found nothing to cite. 50% of similar communities had 2 or fewer.

ADHS took seven enforcement actions in the past two years, with civil penalties of $6,250 in all. 33% of similar communities had none.

Cited at more than one inspection since April 2024: Staffing and staff records (eight inspections), Administration (four inspections), Emergency and safety (three inspections), and three other areas.

ADHS accepted its plan to correct each of the 37 deficiencies cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL12073C, valid to December 15, 2026
License number
AL12073C
Facility type
Assisted living and memory care community
Name on the license
Everlasting Services at Estrella Center
Licensed capacity
124 residents
Care level
Directed care
Effective
December 16, 2025
Expires
December 15, 2026
Licensed since
December 16, 2021
Chief administrative officer
Sean Badding
For residents and staff
(602) 388-1749
View the official license record on AZ Care Check, opens in a new tab
The full inspection record22 inspections on file since April 2024, 17 with deficiencies cited.
22Inspections
17With deficiencies cited
8Enforcement actions

Last updated September 24, 2026.

  1. 2026

    May 21, 2026

    Complaint and annual compliance
    Deficiencies cited: 1

    • Admission and residency agreements R9-10-807.A.1-2Plan of correction accepted
    AZ Care Check record of the inspection on May 21, 2026, opens in a new tab

    April 15, 2026

    Complaint
    Deficiencies cited: 2

    • Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
    • Staffing and staff records R9-10-806.A.10Plan of correction accepted
    AZ Care Check record of the inspection on April 15, 2026, opens in a new tab

    April 15, 2026

    Complaint
    Deficiencies cited: 2

    • Staffing and staff records R9-10-806.A.2.bPlan of correction accepted
    • Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
    AZ Care Check record of the inspection on April 15, 2026, opens in a new tab

    February 19, 2026

    Complaint
    Deficiencies cited: 2

    • Emergency responder forms A.R.S. § 36-420.04.DPlan of correction accepted
    • Administration R9-10-803.A.10Plan of correction accepted
    AZ Care Check record of the inspection on February 19, 2026, opens in a new tab

    January 9, 2026

    Complaint
    Deficiencies cited: 1

    • Administration R9-10-803.K.3Plan of correction accepted
    AZ Care Check record of the inspection on January 9, 2026, opens in a new tab

    January 7, 2026

    Complaint
    Deficiencies cited: 1

    • Administration R9-10-803.J.1-6Plan of correction accepted
    AZ Care Check record of the inspection on January 7, 2026, opens in a new tab

    January 5, 2026

    Complaint
    Deficiencies cited: 3

    • Staffing and staff records R9-10-806.A.1.b.i-ivPlan of correction accepted
    • Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
    • Service plans R9-10-808.C.1.a-gPlan of correction accepted
    AZ Care Check record of the inspection on January 5, 2026, opens in a new tab
  2. 2025

    October 6, 2025

    Complaint
    Deficiencies cited: 2

    • Administration R9-10-803.A.10Plan of correction accepted
    • Upkeep and hazards R9-10-820.A.11Plan of correction accepted
    AZ Care Check record of the inspection on October 6, 2025, opens in a new tab

    September 25, 2025

    Complaint
    Deficiencies cited: 2

    • Personal care services R9-10-814.EPlan of correction accepted
    • Directed care services R9-10-815.E.1-2Plan of correction accepted
    AZ Care Check record of the inspection on September 25, 2025, opens in a new tab

    May 19, 2025

    Complaint
    Deficiencies cited: 2

    • Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
    • Staffing and staff records R9-10-806.A.10Plan of correction accepted
    AZ Care Check record of the inspection on May 19, 2025, opens in a new tab

    May 16, 2025

    Complaint
    Deficiencies cited: 8

    • Staffing and staff records R9-10-806.A.4.aPlan of correction accepted
    • Staffing and staff records R9-10-806.A.4.aPlan of correction accepted
    • Staffing and staff records R9-10-806.A.9Plan of correction accepted
    • Staffing and staff records R9-10-806.A.9Plan of correction accepted
    • Medication R9-10-816.B.3.bPlan of correction accepted
    • Medication R9-10-816.B.3.bPlan of correction accepted
    • Emergency and safety R9-10-818.D.1Plan of correction accepted
    • Emergency and safety R9-10-818.D.1Plan of correction accepted
    AZ Care Check record of the inspection on May 16, 2025, opens in a new tab

    May 13, 2025

    Complaint
    Deficiencies cited: 1

    • Service plans R9-10-808.A.3.e.iiPlan of correction accepted
    AZ Care Check record of the inspection on May 13, 2025, opens in a new tab

    May 8, 2025

    Complaint and annual compliance
    Deficiencies cited: 6

    • Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
    • Staffing and staff records R9-10-806.A.10Plan of correction accepted
    • Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
    • Service plans R9-10-808.A.4.b.iiiPlan of correction accepted
    • Service plans R9-10-808.C.1.a-gPlan of correction accepted
    • Medication R9-10-816.B.3.a-cPlan of correction accepted
    AZ Care Check record of the inspection on May 8, 2025, opens in a new tab

    January 21, 2025

    Complaint
    Deficiencies cited: 2

    • Staffing and staff records R9-10-806.A.2.bPlan of correction accepted
    • Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
    AZ Care Check record of the inspection on January 21, 2025, opens in a new tab
  3. 2024

    November 8, 2024

    Complaint
    Deficiencies cited: 2

    • Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
    • Staffing and staff records R9-10-806.A.10Plan of correction accepted
    AZ Care Check record of the inspection on November 8, 2024, opens in a new tab

    April 24, 2024

    Complaint
    Deficiencies cited: 1

    • Emergency and safety R9-10-818.D.1Plan of correction accepted
    AZ Care Check record of the inspection on April 24, 2024, opens in a new tab

    April 11, 2024

    Complaint and annual compliance
    Deficiencies cited: 4

    • Staffing and staff records R9-10-806.A.4.aPlan of correction accepted
    • Staffing and staff records R9-10-806.A.9Plan of correction accepted
    • Medication R9-10-816.B.3.bPlan of correction accepted
    • Emergency and safety R9-10-818.D.1Plan of correction accepted
    AZ Care Check record of the inspection on April 11, 2024, opens in a new tab

Enforcement actions

  1. April 16, 2026

    Civil penalty
    $250
    Status: Closed

    AZ Care Check record of the enforcement action on April 16, 2026, opens in a new tab
  2. March 25, 2026

    Civil penalty
    $500
    Status: Closed

    AZ Care Check record of the enforcement action on March 25, 2026, opens in a new tab
  3. February 24, 2026

    Civil penalty
    $2,500
    Status: Closed

    AZ Care Check record of the enforcement action on February 24, 2026, opens in a new tab
  4. November 19, 2025

    Civil penalty
    $500
    Status: Closed

    AZ Care Check record of the enforcement action on November 19, 2025, opens in a new tab
  5. July 23, 2025

    Civil penalty
    $1,500
    Status: Closed

    AZ Care Check record of the enforcement action on July 23, 2025, opens in a new tab
  6. April 15, 2025

    Enforcement agreement
    Civil penalty $500
    Status: Closed

    AZ Care Check record of the enforcement action on April 15, 2025, opens in a new tab
  7. April 10, 2025

    Enforcement agreement
    Civil penalty $500
    Status: Closed

    AZ Care Check record of the enforcement action on April 10, 2025, opens in a new tab
  8. June 14, 2024

    Civil penalty
    $250
    Status: Closed

    AZ Care Check record of the enforcement action on June 14, 2024, opens in a new tab

What was cited on May 21, 2026, in plain words

Admission and residency agreements

What a home must have before a resident moves in, such as a recent health assessment and TB screening, and what the written residency agreement must say.

It is about whether the home knew a resident's needs on day one, and whether the family has the terms in writing.

Cited at 33% of similar communities in the past two years.

Ask on a tour May we read the residency agreement and the move-in assessment before we sign?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

  • Routine figures: 72 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
  • Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
  • A complaint inspection counts here when it cited at least one deficiency.
  • Most ADHS enforcement actions are civil penalties (fines).
  • An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
  • Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about Everlasting Services Estrella Center

Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.

Overview

In our words

Everlasting Services, the company that runs this home, says it was established in 2006 and runs three locations, and it calls this 124-bed community its flagship and its Estrella Center.

According to the community's website, the center specializes in brain injury and memory care and has a special care unit (SCU) for residents who require a higher level of care. The building is secured to keep residents who may become confused or wander safe, with staff awake 24/7. Rooms are apartment style, with large closets and zero-barrier showers. Outside there is a large courtyard with a walking path, and an on-site gym is there for resident use or neuro therapies. The site also mentions an educational pavilion, which held its ribbon cutting ceremony on January 31, 2025 and was funded in part by an AHCCCS grant using American Rescue Plan funds.

For payment, the website says the center accepts all ALTCS plans, workers' compensation and private pay. Provider directories, a separate source, list the facility in the ALTCS networks of UnitedHealthcare Community Plan (list dated July 28, 2025) and Banner-University Family Care (list dated July 2026).

Drive to Phoenix at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.

Highlights

  • Per ADHS, Everlasting Services Estrella Center is licensed for 124 residents at the directed care level, the highest of the three ADHS assisted living care levels.

The details

Operator
Everlasting Services
Other names
  • Everlasting Community Services
  • Mariposa Point at Algodón Center
  • AZ Camelback Business LLC
Communities the company runs
3

Care and services

The details

Services offered
  • Memory care
  • Awake staff overnight
  • Medication management
  • Visiting doctor
  • Therapy on site
  • Emergency call system
Care levels licensed
  • Directed care
  • Personal care
  • Supervisory care

Daily life

In our words

The website describes three chef-prepared meals a day plus daily snacks from what it calls a predominantly scratch-made kitchen, which cooks for special diets including pureed, mechanical soft, renal, low-sodium and diabetic. There is transportation for appointments, activities, dialysis and community outings, and a monthly activities calendar with karaoke, arts and crafts, museum visits, picnics in the park, sporting events, bowling, pet therapy, games, holiday parties and monthly birthday gatherings.

The details

Amenities
  • Transportation
  • Outings
  • Housekeeping
  • Laundry service
  • Fitness room
Meals
Three chef-prepared meals daily, daily snacks (predominantly scratch-made kitchen)
Special diets
  • Pureed
  • Mechanical soft
  • Renal diet
  • Low-sodium
  • Diabetic
Activities
  • Community outings
  • Karaoke
  • Arts/crafts
  • Museums
  • Picnics in the park
  • Sporting events
  • Bowling
  • Pet therapy
  • Games
  • Holiday parties
  • Monthly birthday gatherings
Features
  • Secured perimeter
Outdoor space
Large courtyard with walking path and educational pavilion

Pricing and payment

Prices

Assisted living community
$6,100 to $8,200 a monthEstimated
Memory care
$6,500 to $11,500 a monthEstimated

Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.

Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).

Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).

The details

Payment and what is included
  • In an ALTCS plan network
ALTCS networks
  • UnitedHealthcare Community Plan (ALTCS)
  • Banner-University Family Care (ALTCS)

Availability

The details

Availability stated on
2026-09-26

Hospitals and the area

In our words

Banner Estrella Medical Center is 0.31 miles away, the closest hospital and the closest emergency room. Six other hospitals sit within 10 miles, including Copper Springs Hospital (2.23 miles) and Abrazo West Campus (5.77 miles).

The details

Nearest emergency room
Banner Estrella Medical Center, 0.3 miles
Nearest hospital
Banner Estrella Medical Center, 0.3 miles
Nearest pharmacy
Banner Family Pharmacy, 0.4 miles
Nearest grocery
Food City, 0.2 miles
Nearest park
Unnamed park, 0.2 miles
Hospitals within 10 miles
NameMilesDrive time
Banner Estrella Medical Center0.3 miabout 2 min
Copper Springs Hospital2.2 miabout 10 min
Abrazo West Campus5.8 miabout 14 min
Banner Boswell Medical Center8.5 miabout 17 min
Abrazo Central Campus9.3 miabout 22 min
The CORE Institute Specialty Hospital9.6 miabout 23 min
Banner Thunderbird Medical Center9.7 miabout 27 min

Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.

More details

The details

Features
  • Accepts younger adults
  • Brain injury specialty
  • Caregiver overnight shifts
  • Director of nursing services
  • In home assessments
  • Rooms apartment style
  • Special care unit
  • Workers compensation accepted
Onsite services
  • PCP services
  • Psych services
  • Podiatry
  • Pt/Ot/Slp
  • Dietician
  • Mobile Lab and X-ray
  • Vision services
  • Dental services
Company established year
2006
Residents served approx
over 80

Questions families ask

In our words

What level of care is this facility licensed for?
ADHS lists it at the directed care level, the highest of the three ADHS assisted living care levels, for up to 124 residents.
Does the facility specialize in memory care?
Per the company's website, the center specializes in brain injury and memory care, with a special care unit for residents who need a higher level of care.
Is night staff awake?
The website says staff are awake 24/7 and the building is secured.
Does the facility accept ALTCS?
The company says it accepts all ALTCS plans, as well as workers' compensation and private pay. Provider directories also list the facility in the ALTCS networks of UnitedHealthcare Community Plan and Banner-University Family Care, most recently as of July 2026.
Who operates the facility?
Everlasting Services runs it. Its website says the company was established in 2006 and runs two other locations besides this one.
Does the facility accept younger adults?
Its website says younger adults are accepted, including those who may be harder to place elsewhere because of their age.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

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Reina McRae

Reina McRae

Integrity Senior Placement, based in Scottsdale

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