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Assisted living and memory care community
Bridgewater at Deer Valley Phoenix, AZ
2641 W Union Hills Dr, Phoenix, AZ 85027
- Licensed for 220 residents
- Directed care
$6,100 to $8,300 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if Bridgewater at Deer Valley has a room?
Learn about
Bridgewater at Deer Valley
From its state license
- Licensed by Arizona for 220 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Meals: Rotating seasonal menu plus an always available menu; meals can be delivered to the apartment when a resident is unwell
- Activities: Paint & Sip, Clay Creations, Drum circles, Music therapy sing along, Chair yoga, Weekly happy hour with entertainment, Family nights, Birthday celebrations, Bible Study, Meditation
Also on the home's website
- Nurse on staff
- Incontinence care
- Medication management
- Therapy on site
- Emergency call system
- Private bathroom
- Kitchenette
- Transportation
- Pets allowed
- Outings
- Chapel or faith services
- Housekeeping
- Salon
Address
Location
2641 West Union Hills Drive, Phoenix, AZ 85027Maricopa County
- Telephone Pioneers Park0.9 mi
- Fry's Food and Drug0.9 mi
- Medical Health Solutions0.8 mi
- HonorHealth Deer Valley Medical CenterClosest hospital, with an emergency room0.9 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
The state cited three deficiencies at its last routine inspection (December 2, 2025, a visit that also looked into a complaint). 55% of similar communities had 1 or fewer at theirs.
7 deficiencies cited at the routine inspection before it, in 2024.
Seven complaint inspections in the past two years led to a citation, and six others found nothing to cite. 50% of similar communities had 2 or fewer.
ADHS took three enforcement actions in the past two years, with civil penalties of $1,500 in all. 33% of similar communities had none.
Cited at more than one inspection since October 2023: Medication (four inspections), Staffing and staff records (three inspections), Upkeep and hazards (three inspections), and six other areas.
ADHS accepted its plan to correct each of the 25 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL12355C, valid to October 11, 2026
- License number
- AL12355C
- Facility type
- Assisted living and memory care community
- Name on the license
- Bridgewater Assisted Living
- Licensed capacity
- 220 residents
- Care level
- Directed care
- Effective
- October 12, 2025
- Expires
- October 11, 2026
- Licensed since
- October 12, 2022
- Chief administrative officer
- Jessica Newbourn
- For residents and staff
- (602) 603-7480
The full inspection record17 inspections on file since October 2023, 9 with deficiencies cited.
Last updated September 24, 2026.
2026
March 31, 2026
- Service plans R9-10-808.A.3.cPlan of correction accepted
- Medication R9-10-817.B.3.a-cPlan of correction accepted
2025
December 23, 2025
- Administration R9-10-803.J.1-6Plan of correction accepted
December 2, 2025
- Tuberculosis screening R9-10-113.A.1-2Plan of correction accepted
- Administration R9-10-803.A.9Plan of correction accepted
- Staffing and staff records R9-10-806.A.4.a-bPlan of correction accepted
October 27, 2025
- Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
October 20, 2025
- Resident rights R9-10-810.B.1Plan of correction accepted
- Resident rights R9-10-810.B.2.a-kPlan of correction accepted
May 20, 2025
- First aid and CPR A.R.S. § 36-420.B.2Plan of correction accepted
- Service plans R9-10-808.A.3.aPlan of correction accepted
- Personal care services R9-10-814.EPlan of correction accepted
- Personal care services R9-10-814.F.1Plan of correction accepted
- Medication R9-10-816.A.1.a-fPlan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Medication R9-10-816.F.1Plan of correction accepted
- Emergency and safety R9-10-818.D.2.a-fPlan of correction accepted
- Upkeep and hazards R9-10-819.A.1.aPlan of correction accepted
2024
December 2, 2024
- Staffing and staff records R9-10-806.A.8.a-bPlan of correction accepted
- Admission and residency agreements R9-10-807.H.1-5Plan of correction accepted
- Admission and residency agreements R9-10-807.I.1-2Plan of correction accepted
- Directed care services R9-10-815.B.1Plan of correction accepted
- Medication R9-10-816.F.1Plan of correction accepted
- Upkeep and hazards R9-10-819.A.11Plan of correction accepted
- Tuberculosis screening R9-10-113.A.2.cPlan of correction accepted
February 26, 2024
- Fall prevention training A.R.S. § 36-420.01.APlan of correction accepted
- Admission and residency agreements R9-10-807.G.2.bPlan of correction accepted
- Medication R9-10-816.A.1.ePlan of correction accepted
- Medication R9-10-816.B.1Plan of correction accepted
- Medication R9-10-816.B.3.bPlan of correction accepted
- Food service R9-10-817.C.2Plan of correction accepted
- Emergency and safety R9-10-818.A.4Plan of correction accepted
- Emergency and safety R9-10-818.D.2.fPlan of correction accepted
- Upkeep and hazards R9-10-819.A.3.aPlan of correction accepted
- Upkeep and hazards R9-10-819.A.14.bPlan of correction accepted
- Upkeep and hazards R9-10-819.A.14.cPlan of correction accepted
- Opioid medication R9-10-120.F.4.c.i-iiPlan of correction accepted
Show older inspections (1)
2023
October 2, 2023
- First aid and CPR A.R.S. § 36-420.B.2Plan of correction accepted
- Staffing and staff records R9-10-806.A.5.bPlan of correction accepted
Enforcement actions
May 4, 2026
AZ Care Check record of the enforcement action on May 4, 2026, opens in a new tabJanuary 27, 2026
AZ Care Check record of the enforcement action on January 27, 2026, opens in a new tabJune 16, 2025
AZ Care Check record of the enforcement action on June 16, 2025, opens in a new tabApril 23, 2024
AZ Care Check record of the enforcement action on April 23, 2024, opens in a new tabNovember 27, 2023
AZ Care Check record of the enforcement action on November 27, 2023, opens in a new tab
What was cited on March 31, 2026, in plain words
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 50% of similar communities in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
Medication
How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.
A missed, late or wrong dose can change how a resident feels and how safe they are.
Cited at 39% of similar communities in the past two years.
Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 72 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Bridgewater at Deer Valley
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Bridgewater at Deer Valley is at 2641 West Union Hills Drive in Phoenix (Maricopa County), and its state license is under the name Bridgewater Assisted Living. ADHS lists it as an Assisted Living Center-Directed, licensed for 220 residents at the directed care level, which is the highest of the three ADHS assisted living care levels and is meant for residents who cannot direct their own care. Within that license, directed care and personal care are each capped at 110 residents, and supervisory care services are covered too.
In June 2017, a Phoenix IDA news article reported that Scottsdale-based Solterra Senior Living was developing the home, then called Bridgewater Deer Valley, in a former Comfort Inn hotel in north Phoenix as one of three low-income assisted living projects. Today it runs a website at bridgewateral.com under the trade name Bridgewater at Deer Valley.
Ask who works at night and how long the caregivers have been there. You cannot tell that from a photo, so ask in person.
Highlights
- ADHS lists the home as licensed for 220 residents, according to state records as of September 2026.
- It holds an ADHS license at the directed care level, the highest of the three ADHS assisted living care levels.
- The building is a converted former Comfort Inn hotel, a June 2017 Phoenix IDA news report says.
- Its website says every apartment has a private bathroom.
- A licensed nurse is on staff, per the community's website.
- A provider directory lists Bridgewater at Deer Valley in the ALTCS network of UnitedHealthcare Community Plan (list dated July 2025).
The details
- Other names
- Bridgewater Deer Valley
- Tp Deer Valley Operations, LLC
Care and services
In our words
Under its ADHS license the home provides directed care, personal care and supervisory care, with directed and personal care each held to 110 residents. The website also describes CarePredict technology used to monitor residents, along with an on-site wellness and therapy center.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Daily life
In our words
According to the community's website, the menu rotates with the seasons, and a second menu can be ordered from at any time. When a resident is unwell, meals are brought to the apartment, and the kitchen can handle most requests. The calendar runs from Paint & Sip, Clay Creations, drum circles and a music therapy sing-along to chair yoga, a weekly happy hour with entertainment, family nights, birthday celebrations, Bible Study and meditation. Small pets are welcome, and for getting around there is chauffeured transportation plus a daily trip to town for shopping and events. The building has a beauty salon and barber shop and holds non-denominational religious services on site, and housekeeping, linen service and an emergency call pendant round out the list.
The details
- Amenities
- Meals
- Rotating seasonal menu plus an always available menu; meals can be delivered to the apartment when a resident is unwell
- Activities
- Paint & Sip
- Clay Creations
- Drum circles
- Music therapy sing along
- Chair yoga
- Weekly happy hour with entertainment
- Family nights
- Birthday celebrations
- Bible Study
- Meditation
Rooms
The details
- Room features
Pricing and payment
Prices
- Assisted living community
- $6,100 to $8,300 a monthEstimated
- Memory care
- $6,500 to $11,500 a monthEstimated
Estimates, not this home's own prices. Based on the published prices of 103 comparable communities, 9 in Phoenix. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
Hospitals and the area
In our words
HonorHealth Deer Valley Medical Center is the nearest hospital and the nearest emergency room, about 0.85 miles away as the crow flies. For errands, Medical Health Solutions, the nearest pharmacy, is about 0.78 miles off, and Fry's Food and Drug, the nearest grocery store, about 0.86 miles, both here in this part of Phoenix in Maricopa County. Telephone Pioneers Park is the closest park, about 0.9 miles away. Nine more hospitals sit within 10 miles, among them Banner Thunderbird Medical Center, Abrazo Arrowhead Campus, HonorHealth John C. Lincoln Medical Center, Abrazo Scottsdale Campus, The CORE Institute Specialty Hospital, Abrazo Central Campus, HonorHealth Sonoran Crossing Medical Center and Mayo Clinic Hospital.
The details
- Nearest emergency room
- HonorHealth Deer Valley Medical Center, 0.9 miles
- Nearest hospital
- HonorHealth Deer Valley Medical Center, 0.9 miles
- Nearest pharmacy
- Medical Health Solutions, 0.8 miles
- Nearest grocery
- Fry's Food and Drug, 0.9 miles
- Nearest park
- Telephone Pioneers Park, 0.9 miles
- Hospitals within 10 miles
Name Miles Drive time HonorHealth Deer Valley Medical Center 0.9 mi about 5 min Quail Run Behavioral Health 1.6 mi about 8 min Banner Thunderbird Medical Center 4.8 mi about 15 min Abrazo Arrowhead Campus 4.9 mi about 15 min HonorHealth John C. Lincoln Medical Center 6.5 mi about 17 min Abrazo Scottsdale Campus 6.9 mi about 17 min The CORE Institute Specialty Hospital 8.5 mi about 14 min Abrazo Central Campus 9.0 mi about 14 min HonorHealth Sonoran Crossing Medical Center 9.1 mi about 13 min Mayo Clinic Hospital 9.3 mi about 18 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
Questions families ask
In our words
- What care level is Bridgewater at Deer Valley licensed for?
- ADHS licenses it at the directed care level, the top of the three ADHS assisted living care levels, which is for residents who cannot direct their own care. Personal care and supervisory care services fall under the same license.
- How many residents can Bridgewater at Deer Valley serve?
- ADHS puts its capacity at 220 residents, with directed care and personal care each capped at 110.
- Does Bridgewater at Deer Valley work with ALTCS or Medicaid?
- According to the community's website, it accepts Medicaid funds and sets aside apartments for Medicaid residents. Separately, provider directories dated January 2025 and July 2025 list it in the ALTCS network of UnitedHealthcare Community Plan.
- What is the history of the building?
- A June 2017 news report said the home, then called Bridgewater Deer Valley, opened in a former Comfort Inn hotel in north Phoenix, one of three low-income assisted living projects built by Scottsdale-based Solterra Senior Living.
- Are pets allowed at Bridgewater at Deer Valley?
- Small pets are welcome, the community's website says.
- What is included in an apartment?
- Per the website, each apartment has a private bathroom and a kitchenette, and utilities, cable TV among them, are included.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Reina McRae
Integrity Senior Placement, based in Scottsdale
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