Haven at Rose Garden LLC Peoria, AZ

Tuberculosis screening

TB screening for staff and residents, and yearly TB training for staff.

It is a basic infection control rule in a shared home.

Cited at 13% of similar homes in the past two years.

Ask on a tour How do you screen new staff and residents for TB?

Staffing and staff records

Caregiver qualifications and records: skills checked before working alone, training, CPR and first aid cards, TB screening and fingerprint clearance on file.

It is about whether the people giving care have been trained and checked, and whether the home can prove it.

Cited at 29% of similar homes in the past two years.

Ask on a tour How are new caregivers trained, and how long before they work a shift alone?

Service plans

Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.

The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.

Cited at 29% of similar homes in the past two years.

Ask on a tour How often is the care plan reviewed, and can family take part?

Medical records

Each resident's record: what care and medicine was given and by whom, required notices, and keeping records private.

Complete records let the next caregiver, a doctor or a hospital know what happened.

Cited at 14% of similar homes in the past two years.

Ask on a tour How do caregivers record medicines and care? Can family see the record?

Personal care services

Hands-on help such as bathing and dressing, skin care to prevent sores, and a call bell or intercom a resident can reach.

It is the help a resident needs every day, and how fast they can get it.

Cited at 3% of similar homes in the past two years.

Ask on a tour How does a resident call for help at night, and how fast does someone come?

Directed care services

Care for residents who cannot direct their own care, such as many people with dementia: closer care planning, weight checks, and exits that are safe for them.

These rules protect residents who cannot speak up for themselves.

Cited at 22% of similar homes in the past two years.

Ask on a tour How do you keep residents with dementia safe without locking them in?

Medication

How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.

A missed, late or wrong dose can change how a resident feels and how safe they are.

Cited at 32% of similar homes in the past two years.

Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?

Upkeep and hazards

A clean, safe building: chemicals locked away, hot water at a safe temperature, and nothing in the house that could cause a fall or an injury.

These are the everyday safety checks of the place a resident lives.

Cited at 28% of similar homes in the past two years.

Ask on a tour Where are cleaning products and medicines kept?