The Citadel Senior Living
520 South Higley Road, Mesa, AZ 85206
Integrity Senior Placement is a free placement service. We have worked with The Citadel Senior Living and other homes in Mesa for years. Call us and we can tell you the current price, if a room is open, and if it’s the right fit for your loved one.
Call Integrity (480) 271-7759Pricing
- Assisted living communityEstimated$5,700 to $7,400/month
- Memory careEstimated$5,600 to $6,600/month
Estimates, not this home's own prices. Based on the published prices of 65 comparable communities, 7 in Mesa. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
Typical memory care in Arizona: $5,500 to $13,000 a month, from our own market figures (September 2026).
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Amenities
Care
- Memory care
- Medication management
- Nurse on staff
- Respite stays
- Several levels of care on one campus
Rooms
- Shared rooms
Dining
- Chef prepared meals
Activities
- Outings
- Movie nights
- Fitness classes
- Day trips
- Arts and crafts
- Gardening clubs
- Holiday events
Services
- Transportation
- Salon
- Pets allowed
About The Citadel Senior Living
The Citadel Senior Living, licensed by ADHS as The Citadel Assisted Living Facility, is a 150-resident assisted living center at 520 South Higley Road in Mesa.
It also describes respite stays of 5 to 30 days, chef-prepared meals from a rotating menu, scheduled activities and outings, transportation, and a pet-friendly policy for dogs and cats.
Drive to Mesa at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
Highlights
- ADHS's license record shows a capacity of 150 residents at the directed care level, current as of September 2026.
- ADHS's facility record breaks capacity into 36 beds for directed care services and 114 for personal care services, plus supervisory care services with no separate capacity listed.
- The community's website says respite stays run a minimum of 5 days and a maximum of 30 days.
- The facility is listed in the ALTCS networks of: UnitedHealthcare Community Plan (list dated July 28, 2025) and Banner-University Family Care (list dated July 2026).
Care and services
The Citadel Senior Living is licensed by ADHS at the directed care level, the highest of the three assisted living care levels, for residents who cannot direct their own care because of dementia or other cognitive impairment. Its website says the community provides 24-hour staffing, medication reminders, dispensing and monitoring under a resident's care plan, and licensed nurse (LPN) availability, along with a pendant emergency call system. The website also describes a memory care program for residents with Alzheimer's and other dementias, with staff trained specifically in memory care, and respite stays available for a minimum of 5 and a maximum of 30 days.
Daily life
The community's website describes three daily meals, chef-prepared and made from a rotating menu, with accommodations for dietary restrictions or preferences. It lists social activities including movie nights, fitness classes, day trips, arts and crafts, gardening clubs and holiday events, along with outings to local attractions and transportation to appointments and shopping. The community is described as pet-friendly for dogs and cats, and the website says it offers flexible visiting hours.
The neighborhood
The facility is in Maricopa County, near the Superstition Springs Mall, according to the community's website. OpenStreetMap data puts an unnamed park about 0.12 miles away in a straight line, a TransAfrican Food Store about 0.74 miles away, and a Walgreens pharmacy about 1.28 miles away. CMS hospital data puts Banner Gateway Medical Center, the nearest hospital, about 1.57 miles away in a straight line, with Banner Baywood Medical Center, Banner Heart Hospital and Arizona Spine & Joint Hospital each under 2 miles away.
The company
The community's website describes the community as part of a continuum of care, allowing residents to move to assisted living or memory care if needed, and its memory care program serves residents with Alzheimer's and other dementias.
Questions families ask
- What level of care is The Citadel Senior Living licensed for?
- ADHS licenses it at the directed care level, the highest of the three assisted living care levels, for residents who cannot direct their own care because of dementia or other cognitive impairment.
- How many residents can it serve?
- ADHS's license record lists a capacity of 150 residents, broken out as 36 for directed care services and 114 for personal care services.
- Does it offer memory care?
- Its website describes a memory care program for residents with Alzheimer's and other dementias, with staff trained specifically in memory care.
- Is respite care available?
- Its website says respite stays run a minimum of 5 days and a maximum of 30 days.
- Does it accept ALTCS?
- It is listed in the ALTCS networks of: UnitedHealthcare Community Plan (list dated July 28, 2025) and Banner-University Family Care (list dated July 2026). Its website also names Banner LTC, UnitedHealthcare LTC and Mercy Care LTC as accepted ALTCS plans.
- Are pets allowed?
- Yes, its website describes the community as pet-friendly for dogs and cats.
We put this together from public records and the community's own website. The Citadel Senior Living did not write or approve it.
Learn more about The Citadel Senior Living
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Care and services
- Services offered
- Memory care
- Respite stays
- Nurse on staff
- Medication management
- Several levels of care on one campus
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
Rooms
- Room features
- Shared rooms
- Room sizes
- 384 sq. ft. studio to 576 sq. ft. one bedroom (assisted living)The home's website, September 2026
Pricing and payment
- Payment and what is included
- In an ALTCS plan network
- VA benefits accepted
- Long term care insurance accepted
- How pricing works
- Base rent plus a care level feeThe home's website, September 2026
- ALTCS networks
- UnitedHealthcare Community Plan (ALTCS)
- Banner-University Family Care (ALTCS)
Daily life
- Amenities
- Transportation
- Pets allowed
- Outings
- Salon
- Chef prepared meals
- Meals
- Three daily meals, with accommodations made for dietary restrictions or preferences.The home's website, September 2026
- Activities
- Movie nights
- Fitness classes
- Day trips
- Arts and crafts
- Gardening clubs
- Holiday events
- Visiting
- flexible visiting hoursThe home's website, September 2026
Building and grounds
- Outdoor space
- outdoor patios and gardensThe home's website, September 2026
Hospitals and the area
- Nearest emergency room
- Banner Gateway Medical Center, 1.6 milesCenters for Medicare & Medicaid Services (CMS), September 2026
- Nearest hospital
- Banner Gateway Medical Center, 1.6 milesCenters for Medicare & Medicaid Services (CMS), September 2026
- Nearest pharmacy
- Walgreens, 1.3 milesOpenStreetMap contributors, via Geofabrik, September 2026
- Nearest grocery
- TransAfrican Food Store, 0.7 milesOpenStreetMap contributors, via Geofabrik, September 2026
- Nearest park
- Unnamed park, 0.1 milesOpenStreetMap contributors, via Geofabrik, September 2026
- Hospitals within 10 miles
- Centers for Medicare & Medicaid Services (CMS), September 2026
Name Miles Drive time Banner Gateway Medical Center 1.6 about 6 min Banner Baywood Medical Center 1.8 about 7 min Banner Heart Hospital 2.0 about 7 min Arizona Spine & Joint Hospital 2.0 about 8 min Agave Ridge Behavioral Hospital 5.9 about 16 min Arizona General Hospital 6.1 about 15 min HonorHealth Four Peaks Medical Center 6.3 about 14 min East Valley ER & Hospital 6.6 about 21 min Dignity Health Mercy Gilbert Medical Center 8.5 about 25 min Oasis Behavioral Health 8.7 about 24 min Banner Goldfield Medical Center 8.8 about 17 min Banner Desert Medical Center 9.1 about 15 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
State license
- Licensed since
- March 15, 2022ADHS, September 2026
- Manager of record
- Cory WilliamsADHS, September 2026
- Chief administrative officer
- Karina VillacortaADHS, September 2026
More details
- Features
- City of mesa housing vouchers
- No buy in month to month
- Pendant call system
- Rotating menu
- Staffed 24 hours
- Altcs plans stated
- Banner LTC
- UnitedHealthcare LTC
- Mercy Care LTC
- Assisted living studio price
- $3,800The home's website, September 2026
- Common areas
- Library
- Billiards room
- Washer/dryer access
- Memory care staff training
- Staff undergo specialized training in memory careThe home's website, September 2026
- Nearby landmarks
- near the Superstition Springs MallThe home's website, September 2026
- Second person fee
- $1,500The home's website, September 2026
We gathered these facts. The Citadel Senior Living did not write or approve them. Details change, so ask us to check anything important.
Location
Safety and compliance
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
- License number
- AL12140C
- Facility type
- Assisted living and memory care community
- Name on the license
- The Citadel Assisted Living Facility
- Licensed capacity
- 150 residents
- Care level
- Directed care
- Effective
- March 15, 2026
- Expires
- March 14, 2027
- Phone on its state license
- (480) 832-7600
Inspections
36 inspections on file since August 2023, 13 with deficiencies cited.
From AZ Care Check, checked September 24, 2026.
- Inspections
- 36
- With deficiencies cited
- 13
- Enforcement actions
- 6
2026
- July 16, 2026AZ Care Check record of the inspection on July 16, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- June 16, 2026AZ Care Check record of the inspection on June 16, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- June 16, 2026AZ Care Check record of the inspection on June 16, 2026, opens in a new tab
- Type
- Monitoring
- Deficiencies cited
- 0
- June 16, 2026AZ Care Check record of the inspection on June 16, 2026, opens in a new tab
- Type
- Monitoring
- Deficiencies cited
- 0
- April 3, 2026AZ Care Check record of the inspection on April 3, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 2
- Personal care servicesR9-10-814.EPlan of correction accepted
- Directed care servicesR9-10-815.E.1-2Plan of correction accepted
- March 19, 2026AZ Care Check record of the inspection on March 19, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 2
- Medical recordsR9-10-811.C.14Plan of correction accepted
- MedicationR9-10-817.B.3.bPlan of correction accepted
- March 3, 2026AZ Care Check record of the inspection on March 3, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- February 6, 2026AZ Care Check record of the inspection on February 6, 2026, opens in a new tab
- Type
- Monitoring
- Deficiencies cited
- 0
- February 6, 2026AZ Care Check record of the inspection on February 6, 2026, opens in a new tab
- Type
- Monitoring
- Deficiencies cited
- 0
- February 2, 2026AZ Care Check record of the inspection on February 2, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- January 9, 2026AZ Care Check record of the inspection on January 9, 2026, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
2025
- December 10, 2025AZ Care Check record of the inspection on December 10, 2025, opens in a new tab
- Type
- Monitoring
- Deficiencies cited
- 2
- Admission and residency agreementsR9-10-807.A.1-2Plan of correction accepted
- Upkeep and hazardsR9-10-820.A.1.aPlan of correction accepted
- December 1, 2025AZ Care Check record of the inspection on December 1, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- November 17, 2025AZ Care Check record of the inspection on November 17, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 6
- Staffing and staff recordsR9-10-806.A.10Plan of correction accepted
- Service plansR9-10-808.A.3.cPlan of correction accepted
- Service plansR9-10-808.C.1.a-gPlan of correction accepted
- Resident rightsR9-10-810.B.1Plan of correction accepted
- MedicationR9-10-817.B.3.a-cPlan of correction accepted
- Upkeep and hazardsR9-10-820.A.1.aPlan of correction accepted
- November 4, 2025AZ Care Check record of the inspection on November 4, 2025, opens in a new tab
- Type
- Modification
- Deficiencies cited
- 0
- September 18, 2025AZ Care Check record of the inspection on September 18, 2025, opens in a new tab
- Type
- Complaint and annual compliance
- Deficiencies cited
- 9
- Staffing and staff recordsR9-10-806.A.8.a-bPlan of correction accepted
- Staffing and staff recordsR9-10-806.A.10Plan of correction accepted
- Admission and residency agreementsR9-10-807.A.1-2Plan of correction accepted
- Service plansR9-10-808.A.3.fPlan of correction accepted
- Resident rightsR9-10-810.B.1Plan of correction accepted
- Directed care servicesR9-10-815.C.3Plan of correction accepted
- MedicationR9-10-817.B.3.bPlan of correction accepted
- MedicationR9-10-817.B.3.cPlan of correction accepted
- Building and roomsR9-10-821.C.3.a-gPlan of correction accepted
- August 5, 2025AZ Care Check record of the inspection on August 5, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- July 21, 2025AZ Care Check record of the inspection on July 21, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- July 15, 2025AZ Care Check record of the inspection on July 15, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- July 1, 2025AZ Care Check record of the inspection on July 1, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 3
- R9-10-819.D.1Plan of correction accepted
- R9-10-819.D.2.a-fPlan of correction accepted
- R9-10-820.A.1.aPlan of correction accepted
- June 18, 2025AZ Care Check record of the inspection on June 18, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- June 16, 2025AZ Care Check record of the inspection on June 16, 2025, opens in a new tab
- Type
- Monitoring
- Deficiencies cited
- 0
- May 19, 2025AZ Care Check record of the inspection on May 19, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- May 2, 2025AZ Care Check record of the inspection on May 2, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- April 21, 2025AZ Care Check record of the inspection on April 21, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 8
- Opioid medicationR9-10-120.F.4.a-cPlan of correction accepted
- AdministrationR9-10-803.J.1-6Plan of correction accepted
- Service plansR9-10-808.A.3.cPlan of correction accepted
- Directed care servicesR9-10-815.F.2.a-cPlan of correction accepted
- Food serviceR9-10-817.A.1.a-ePlan of correction accepted
- Emergency and safetyR9-10-818.D.2.a-fPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.11Plan of correction accepted
- Building and roomsR9-10-820.C.3.a-gPlan of correction accepted
- April 17, 2025AZ Care Check record of the inspection on April 17, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 1
- MedicationR9-10-816.B.3.bPlan of correction accepted
- February 24, 2025AZ Care Check record of the inspection on February 24, 2025, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
2024
- December 24, 2024AZ Care Check record of the inspection on December 24, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- December 2, 2024AZ Care Check record of the inspection on December 2, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 3
- Admission and residency agreementsR9-10-807.B.1.a-bPlan of correction accepted
- Service plansR9-10-808.C.1.gPlan of correction accepted
- MedicationR9-10-816.B.3.bPlan of correction accepted
- November 4, 2024AZ Care Check record of the inspection on November 4, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- October 21, 2024AZ Care Check record of the inspection on October 21, 2024, opens in a new tab
- Type
- Complaint and annual compliance
- Deficiencies cited
- 3
- Admission and residency agreementsR9-10-807.B.1.a-bPlan of correction accepted
- Service plansR9-10-808.C.1.gPlan of correction accepted
- MedicationR9-10-816.B.3.bPlan of correction accepted
- May 9, 2024AZ Care Check record of the inspection on May 9, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- March 29, 2024AZ Care Check record of the inspection on March 29, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 0
- February 6, 2024AZ Care Check record of the inspection on February 6, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 1
- Personal care servicesR9-10-814.EPlan of correction accepted
- January 19, 2024AZ Care Check record of the inspection on January 19, 2024, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 4
- Service plansR9-10-808.A.3.cPlan of correction accepted
- Service plansR9-10-808.C.1.gPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.1.bPlan of correction accepted
- Upkeep and hazardsR9-10-819.A.3.aPlan of correction accepted
Show older inspections (1)
2023
- August 23, 2023AZ Care Check record of the inspection on August 23, 2023, opens in a new tab
- Type
- Complaint
- Deficiencies cited
- 1
- AdministrationR9-10-803.J.3.a-cPlan of correction accepted
Enforcement actions
- September 24, 2026AZ Care Check record of the enforcement action on September 24, 2026, opens in a new tab
- Action
- Enforcement action
- Status
- Closed
- September 24, 2025AZ Care Check record of the enforcement action on September 24, 2025, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $1,250
- Status
- Closed
- March 25, 2025AZ Care Check record of the enforcement action on March 25, 2025, opens in a new tab
- Action
- Civil penalty
- Civil penalty
- $250
- Status
- Closed
- July 8, 2024AZ Care Check record of the enforcement action on July 8, 2024, opens in a new tab
- Action
- License revocation
- Status
- Closed
- July 8, 2024AZ Care Check record of the enforcement action on July 8, 2024, opens in a new tab
- Action
- License revocation
- Status
- Closed
- July 8, 2024AZ Care Check record of the enforcement action on July 8, 2024, opens in a new tab
- Action
- License revocation and civil penalty
- Civil penalty
- $5,250
- Status
- Closed
There is no cost for this service. We are compensated by the community you select.
Our referral disclosure
Before we refer you to any assisted living home, we send you this notice to read and sign. Here it is now, so you can read it at your own pace.
Arizona law requires that we provide you with the following disclosure notice.
We are in the business of referring residents to assisted living facilities and assisted living homes. We will be paid by the assisted living facility or assisted living home if you move into one of the referred assisted living facilities or assisted living homes. The fee we receive from the assisted living facility or assisted living home into which you move typically ranges from 70 to 100 percent of your first month's rent and care charges. We do have a current business relationship but we do not have a common ownership or control in, or any other financial, business, management or familial relationship with, any of the assisted living homes and assisted living facilities to which we are referring you.
By providing us with a written or electronic notice, you have the right to terminate our services to you at any time, including our use of your personal information. If you terminate our services, we will not be entitled to any fee for any move-in you make after the date of the termination notice unless either:
1. The assisted living facility or assisted living home you choose within the next twelve months is one that we specifically identify and refer to you after we evaluate your profile and requests but before we receive your notice of termination.
2. You communicate with us before you move into the assisted living facility or assisted living home.
To end our services at any time, reply to any email from us or call Integrity Senior Placement at 480.271.7759.
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