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Assisted living and memory care community
Orchard Pointe at Arrowhead Glendale, AZ
17200 N 67th Ave, Glendale, AZ 85308
- Licensed for 120 residents
- Directed care
- Private rooms
$6,100 to $8,200 a month
Estimated
Reina McRae
Integrity Senior Placement
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Learn about
Orchard Pointe at Arrowhead
From its state license
- Licensed by Arizona for 120 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Memory care program: Portraits program, Montessori Method of dementia care
- Room sizes: Memory care private suite 228 to 270 sq ft
- Meals: Chefs prepare three fresh-cooked meals daily
- Activities: Bingo, Movie nights, Excursions to nearby shopping centers
- Outdoor space: Central courtyard with real grass and walking paths
Also on the home's website
- Memory care
- Hospice care in place
- Respite stays
- Diabetic care
- Oxygen
- Incontinence care
- Medication management
- Staff on site around the clock
- Emergency call system
- Private rooms
- Shared rooms
- Transportation
- Pets allowed
- Outings
- Housekeeping
- Laundry service
- Salon
- Fitness room
- Private dining room
- Secured perimeter
Address
Location
17200 North 67th Avenue, Glendale, AZ 85308Maricopa County
- Greenbriar Park0.3 mi
- ALDI0.9 mi
- Walgreens1.0 mi
- Abrazo Arrowhead CampusClosest hospital, with an emergency room1.0 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
No deficiencies were cited at its last routine inspection (February 4, 2026, a visit that also looked into a complaint). 63% of similar communities had at least one cited at theirs.
4 deficiencies cited at the routine inspection before it, in 2025.
Two complaint inspections in the past two years led to a citation, and five others found nothing to cite. 50% of similar communities had 2 or fewer.
No enforcement action by ADHS in the past two years. The same is true of 33% of similar communities.
Cited at more than one inspection since February 2025: Administration (two inspections).
ADHS accepted its plan to correct each of the 6 deficiencies cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL10380C, valid to May 31, 2027
- License number
- AL10380C
- Facility type
- Assisted living and memory care community
- Name on the license
- Orchard Pointe at Arrowhead
- Licensed capacity
- 120 residents
- Care level
- Directed care
- Effective
- June 1, 2026
- Expires
- May 31, 2027
- Licensed since
- June 22, 2017
- Manager of record
- Elizabeth Bearg
- Chief administrative officer
- Taylor Jackson
- For residents and staff
- (623) 888-0800
The full inspection record7 inspections on file since February 2025, 2 with deficiencies cited.
Last updated September 24, 2026.
2026
February 23, 2026
- Administration R9-10-803.C.1.gPlan of correction accepted
- Service plans R9-10-808.A.5.a-dPlan of correction accepted
2025
February 21, 2025
- Medical records R9-10-811.A.2.a-cPlan of correction accepted
- Upkeep and hazards R9-10-819.A.1.bPlan of correction accepted
- Upkeep and hazards R9-10-819.A.10Plan of correction accepted
- Administration R9-10-803.A.9Plan of correction accepted
Enforcement actions
AZ Care Check has no enforcement actions on file for this home.
What was cited on February 23, 2026, in plain words
Administration
The duties of the owner and manager: written policies, a caregiver in charge on site at all times, background checks, and telling ADHS about changes such as a new manager.
It is about who is accountable for care at any hour and whether the home runs by its own written rules.
Cited at 50% of similar communities in the past two years.
Ask on a tour Who is in charge when the manager is not here, and how do I reach them?
Service plans
Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.
The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.
Cited at 50% of similar communities in the past two years.
Ask on a tour How often is the care plan reviewed, and can family take part?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Routine figures: 72 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
- Complaint and enforcement figures: 84 licensed assisted living centers with 100 or more beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about Orchard Pointe at Arrowhead
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
Orchard Pointe at Arrowhead is an assisted living center for up to 120 residents at 17200 North 67th Avenue in Glendale (Maricopa County). ADHS classifies its services as directed care, personal care and supervisory care. It is run by Heritage Communities, a company based in Omaha that also has three other Orchard Pointe communities in Arizona: Orchard Pointe at Glendale, Orchard Pointe at Surprise and Orchard Pointe at Terrazza.
According to the community's website, the care here covers medication management, incontinence care, oxygen administration and diabetic care such as blood sugar checks and insulin injections, and staff work alongside hospice providers when a resident needs them. Memory care runs through a program called Portraits, which follows the Montessori Method of dementia care, with staff on site 24 hours a day. The company also offers short term respite and recovery stays of up to three months.
On payment, the community's FAQ page says it takes private payment only for memory care and for the first two years of assisted living, with one exception: VA Aid and Attendance benefits for veterans and their spouses.
Drive to Glendale at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
Highlights
- ADHS licenses Orchard Pointe at Arrowhead for up to 120 residents at the directed care level, the highest of the three ADHS assisted living care levels.
- Its website says certified staff are on site 24 hours a day and are trained under Alzheimer's Association guidelines.
- Per the community's website, memory care private suites run 228 to 270 square feet, and companion suites run 357 to 385 square feet.
- The website describes a secured building with a concierge, and a central courtyard with real grass and walking paths.
The details
- Operator
- Heritage Communities
- Sister communities
- Orchard Pointe at Glendale
- Orchard Pointe at Surprise
- Orchard Pointe at Terrazza
- Other names
- Orchard Pointe at Arrowhead Operating LLC
Care and services
In our words
The community's website goes into more detail on the care side. Medication help covers pills, inhalers, injections, drops, nasal sprays and oxygen, and incontinence care and diabetic care (blood sugar checks, insulin injections) are part of it too. Staff coordinate with a resident's physicians, therapists, home health and hospice providers, and each resident wears a personal 24 hour safety pendant to call for help in an emergency. The company adds that it has partnered with OnCare Health to bring healthcare services to residents on site.
The details
- Services offered
- Care levels licensed
- Directed care
- Personal care
- Supervisory care
- Memory care program
- Portraits program, Montessori Method of dementia care
Daily life
In our words
According to the website, chefs cook three fresh meals a day, and small pets are welcome. There is off site transportation, with a chairlift when it is needed, and regular trips around Glendale and the surrounding areas. The calendar runs from bingo, movie nights and outings to nearby shopping centers to events like casino night, karaoke and outdoor cookouts. The building has a salon and barber shop, a fitness facility with classes, a massage table and walking groups, and a private dining room for having guests over, with regular housekeeping and laundry included. The site lists the secured building with its concierge and the courtyard with real grass and walking paths here as well.
The details
- Amenities
- Meals
- Chefs prepare three fresh-cooked meals daily
- Activities
- Bingo
- Movie nights
- Excursions to nearby shopping centers
- Features
- Outdoor space
- Central courtyard with real grass and walking paths
Rooms
The details
- Room features
- Room sizes
- Memory care private suite 228 to 270 sq ft
Pricing and payment
Prices
- Assisted living community
- $6,100 to $8,200 a monthEstimated
- Memory care
- From $6,450 a month
Prices tagged Estimated are not this home's own. Based on the published prices of 102 comparable communities, 3 in Glendale. Call or ask us for a verified price and whether a room is open.
Typical assisted living in Arizona: $5,500 to $9,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
Hospitals and the area
In our words
Abrazo Arrowhead Campus is the closest hospital and the nearest place for emergency care, 1.01 miles away. Two more hospitals sit within 10 miles: Banner Thunderbird Medical Center at 2.55 miles and Banner Boswell Medical Center at 5.28 miles. For errands, an ALDI grocery store is 0.85 miles away and a Walgreens pharmacy 0.95 miles. Greenbriar Park is 0.31 miles away.
The details
- Nearest emergency room
- Abrazo Arrowhead Campus, 1.0 miles
- Nearest hospital
- Abrazo Arrowhead Campus, 1.0 miles
- Nearest pharmacy
- Walgreens, 1.0 miles
- Nearest grocery
- ALDI, 0.9 miles
- Nearest park
- Greenbriar Park, 0.3 miles
- Hospitals within 10 miles
Name Miles Drive time Abrazo Arrowhead Campus 1.0 mi about 4 min Banner Thunderbird Medical Center 2.6 mi about 12 min Banner Boswell Medical Center 5.3 mi about 19 min HonorHealth Deer Valley Medical Center 5.3 mi about 13 min Quail Run Behavioral Health 5.8 mi about 16 min Destiny Springs Healthcare 8.1 mi about 25 min HonorHealth John C. Lincoln Medical Center 9.1 mi about 29 min The CORE Institute Specialty Hospital 9.6 mi about 26 min Banner Del E. Webb Medical Center 9.9 mi about 32 min Abrazo Central Campus 9.9 mi about 26 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Event examples
- Casino night
- Karaoke
- Outdoor cookouts
- Healthcare partner
- OnCare Health
- Payment policy
- Private pay only for memory care and for the first two years of assisted living, except VA Aid and Attendance
Questions families ask
In our words
- What level of care is Orchard Pointe at Arrowhead licensed for?
- ADHS licenses it for up to 120 residents at the directed care level, which is the highest of the three ADHS assisted living care levels.
- Does Orchard Pointe at Arrowhead offer memory care?
- Yes, according to its website: a memory care program called Portraits, built on the Montessori Method of dementia care, with staff on site 24 hours a day.
- Does Orchard Pointe at Arrowhead accept Medicaid through ALTCS?
- Per the community's FAQ page, it takes private payment only for memory care and for the first two years of assisted living, with an exception for VA Aid and Attendance benefits.
- Does Orchard Pointe at Arrowhead offer short term or respite care?
- The website lists short term recovery and respite stays, and says they can last up to three months.
- Who runs Orchard Pointe at Arrowhead?
- Heritage Communities, a company based in Omaha, runs it, along with three other Orchard Pointe communities in Arizona.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
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Integrity Senior Placement, based in Scottsdale
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