Assisted living home
CAISSA @ FREEMAN FARMS Gilbert, AZ
2567 E Donato Dr, Gilbert, AZ 85298
- Licensed for 10 residents
- Directed care
$4,800 to $9,100 a month
Estimated
Reina McRae
Integrity Senior Placement
Want to know if CAISSA @ FREEMAN FARMS has a room?
Learn about
CAISSA @ FREEMAN FARMS
From its state license
- Licensed by Arizona for 10 residents at directed care, the highest of the state's three assisted living care levels.
From the home's website
- Care levels licensed: Personal care, Directed care, Supervisory care
- Meals: 3 meals + 2 snacks everyday (Healthy and balabce home cooked meals)
- Activities: Individual and group activities
Also on the home's website
- Hospice care in place
- Hoyer lift
- Respite stays
- Diabetic care
- Nurse on staff
- Medication management
- Visiting doctor
- Therapy on site
- Staff on site around the clock
- Transportation
- Laundry service
- Wifi
Address
Location
2567 East Donato Drive, Gilbert, AZ 85298Maricopa County
- A park0.0 mi
- Fry's Marketplace1.6 mi
- Walgreens1.6 mi
- Dignity Health Mercy Gilbert Medical CenterClosest hospital, with an emergency room2.5 mi
Arizona state record
What the inspections show
In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).
Licensed in September 2012. AZ Care Check lists no licensing inspection for it. It has not had a routine inspection yet. Among the homes on file, a new home's first routine inspection has come a median of 17 months after its licensing inspection.
One complaint inspection in the past two years led to a citation. 60% of similar homes had none.
No enforcement action by ADHS in the past two years. The same is true of 58% of similar homes.
ADHS accepted its plan to correct the deficiency cited in the past two years.
Last updated September 24, 2026.
License detailsLicense AL8849H, valid to August 31, 2027
- License number
- AL8849H
- Facility type
- Assisted living home
- Name on the license
- Caissa Assisted Living Home INC
- Licensed capacity
- 10 residents
- Care level
- Directed care
- Effective
- September 1, 2026
- Expires
- August 31, 2027
- Licensed since
- September 19, 2012
- Chief administrative officer
- Lilibeth L Barcenilla
- For residents and staff
- (480) 659-4410
The full inspection record1 inspection on file since March 2026, 1 with deficiencies cited.
Last updated September 24, 2026.
2026
March 13, 2026
- Emergency responder forms A.R.S. § 36-420.04.A.1-9Plan of correction accepted
Enforcement actions
October 11, 2023
AZ Care Check record of the enforcement action on October 11, 2023, opens in a new tab
What was cited on March 13, 2026, in plain words
Emergency responder forms
A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.
It means paramedics get the facts they need quickly if a resident must go to the hospital.
Cited at 18% of similar homes in the past two years.
Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?
These explain the rule, not what happened. The state's own report is on AZ Care Check.
How the figures above are counted
- Complaint and enforcement figures: 982 licensed assisted living homes with 6 to 10 beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
- A complaint inspection counts here when it cited at least one deficiency.
- Most ADHS enforcement actions are civil penalties (fines).
- Counts only: ADHS does not rate or rank homes, and neither do we.
Our research
Learn more about CAISSA @ FREEMAN FARMS
Open a section for the details, each with where it came from and when we read it. Checked against state records in September 2026.
Overview
In our words
ADHS licenses the home for up to 10 residents at the directed care level, the highest of the three assisted living care levels the state defines, and its facility record lists directed, personal and supervisory care services as approved. The home's own website describes the care another way, as help with daily activities such as bathing, grooming, dressing, feeding and medication administration, all given under a physician's signed orders.
The company says it has provided care since 2002 and runs four locations in the Gilbert and Queen Creek area.
According to its website, the home can arrange a visiting physician, a visiting podiatrist, home health therapists and hospice care in place, and a registered nurse prepares the service plan. Caregivers can handle Hoyer lift transfers, peg tube feeding and insulin-dependent diabetic care, and a pharmacy delivers prescriptions to the home. Certified, fingerprinted caregivers supervise 24 hours a day, and the day brings three meals plus two snacks, individual and group activities and transportation to doctor's appointments, along with wifi, cable television, a daily newspaper subscription, laundry service, mobile dentistry and home hair care visits.
On payment, the home's site says it takes private pay, long-term care insurance and Medicaid through United Healthcare, though only at selected locations. Apart from the website, the home is listed in the ALTCS networks of UnitedHealthcare Community Plan (list dated July 28, 2025).
Drive to Gilbert at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.
The details
- Operator
- Caissa Assisted Living Home, Inc.
- Sister communities
- CAISSA@ Harvest Subdivision, 22442 East San Tan Boulevard, Queen Creek
- Other names
- Caissa Assisted Living Home, Incorporated
- Communities the company runs
- 4
Care and services
In our words
The company's website lists a visiting physician, a visiting podiatrist and home health therapists, with a registered nurse preparing a service plan for each resident, and says the home works with hospice when a resident needs that care.
The details
- Services offered
- Care levels licensed
- Personal care
- Directed care
- Supervisory care
Daily life
In our words
As the website tells it, residents eat home cooked food, three meals and two snacks a day, with individual and group activities in between and transportation arranged to doctor's appointments and other needs. The caregivers on the 24-hour watch are certified and fingerprinted, and wifi, expanded cable television and a daily newspaper subscription come included. Linen and laundry are done daily, and the home brings in mobile dentistry and home hair care visits.
The details
- Amenities
- Meals
- 3 meals + 2 snacks everyday (Healthy and balabce home cooked meals)
- Activities
- Individual and group activities
Pricing and payment
Prices
- Assisted living home
- $4,800 to $9,100 a monthEstimated
An estimate, not this home's own price. Based on the published prices of 75 comparable assisted living homes, 2 in Gilbert. Call or ask us for a verified price and whether a room is open.
Typical in Arizona: $3,500 to $10,000 a month, from our own market figures (September 2026).
The details
- Payment and what is included
Hospitals and the area
In our words
The home is in Maricopa County, ZIP 85298. Its website places it in Gilbert's Freeman Farms neighborhood, near Greenfield and Ocotillo. The closest hospital, Dignity Health Mercy Gilbert Medical Center, is about 2.5 miles away as the crow flies.
The details
- Neighborhood
- Freeman Farms
- Nearest emergency room
- Dignity Health Mercy Gilbert Medical Center, 2.5 miles
- Nearest hospital
- Dignity Health Mercy Gilbert Medical Center, 2.5 miles
- Nearest pharmacy
- Walgreens, 1.6 miles
- Nearest grocery
- Fry's Marketplace, 1.6 miles
- Nearest park
- Unnamed park, 0.0 miles
- Hospitals within 10 miles
Name Miles Drive time Dignity Health Mercy Gilbert Medical Center 2.5 mi about 8 min East Valley ER & Hospital 5.0 mi about 20 min Banner Ocotillo Medical Center 7.4 mi about 17 min Chandler Regional Medical Center 8.6 mi about 20 min Arizona General Hospital 8.7 mi about 21 min Arizona Spine & Joint Hospital 8.8 mi about 28 min Oasis Behavioral Health 8.8 mi about 26 min Agave Ridge Behavioral Hospital 9.0 mi about 22 min Banner Gateway Medical Center 9.0 mi about 28 min Drive times are typical, without traffic. Routing © openrouteservice by HeiGIT, data © OpenStreetMap contributors.
More details
The details
- Features
- Cross streets
- Greenfield/Ocotillo
- Company since
- 2002
Questions families ask
In our words
- What care level is CAISSA @ FREEMAN FARMS licensed for?
- ADHS licenses the home at the directed care level, the highest of the three assisted living care levels the state defines. Its facility record also lists directed, personal and supervisory care services as approved.
- How many residents can the home serve?
- ADHS licenses the home for up to 10 residents.
- Does the home accept Medicaid or ALTCS?
- Per the company's website, it takes private pay, long-term care insurance and Medicaid through United Healthcare, though only at selected locations. Separately, the home is listed in the ALTCS networks of UnitedHealthcare Community Plan (list dated July 28, 2025).
- What medical support does the company say it can arrange?
- The website lists a visiting physician, a visiting podiatrist, home health therapists and hospice care in place, with a registered nurse preparing a service plan for each resident.
Details change, so call us to check anything important.
Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.
Gilbert
Other homes nearby
With prices and care levels.
Around Gilbert
Other cities to look at
Reina McRae
Integrity Senior Placement, based in Scottsdale
Five star reviews on Google
Not sure which one?
Leave your number and we will send a short list of homes in your area and price range.