Assisted living home

Benzen Healing Hands Gilbert, AZ

1502 N Rochester Dr, Gilbert, AZ 85234

Licensed for 5 residents
Directed care

$3,500 to $10,000 a month

Typical for assisted living homes in Arizona

Reina McRae

Integrity Senior Placement

Want to know if Benzen Healing Hands has a room?

Your phone number

We call every family back the same day.

Reina and her local team help families find a home. We check which homes have a room open before we call you back. We can also set up a tour here for you.

By selecting Have Reina call me, you agree that Integrity Senior Placement may contact you about your request and about senior living options by phone call, including by automated technology, at the number you entered, and by email. Consent is not a condition of any purchase or of our help: you can call us at 480.271.7759 instead.

Or call (480) 271-7759

Learn about

Benzen Healing Hands

From its state license

Licensed by Arizona for 5 residents at directed care, the highest of the state's three assisted living care levels.

Address

Location

1502 North Rochester Drive, Gilbert, AZ 85234Maricopa County

Get directions

Arizona state record

What the inspections show

In Arizona, the Department of Health Services licenses assisted living homes and communities, inspects them and looks into complaints. Its record for each one is public on AZ Care Check (this home's record, opens in a new tab).

The state cited seven deficiencies at its last routine inspection (August 6, 2026, a visit that also looked into a complaint). 50% of similar homes had 3 or fewer at theirs.

The routine inspection before it (2025) cited the same number.

One complaint inspection in the past two years led to a citation. 77% of similar homes had none.

ADHS took two enforcement actions in the past two years, with civil penalties of $1,250 in all. 58% of similar homes had none.

Cited at more than one inspection since March 2025: Medication (two inspections), Service plans (two inspections).

ADHS accepted its plan to correct each of the 14 deficiencies cited in the past two years.

Last updated September 24, 2026.

License detailsLicense AL10898H, valid to November 30, 2026

License number: AL10898H
Facility type: Assisted living home
Name on the license: Benzen Healing Hands
Licensed capacity: 5 residents
Care level: Directed care
Effective: December 1, 2025
Expires: November 30, 2026
For residents and staff: (480) 590-3321

View the official license record

The full inspection record2 inspections on file since March 2025, 2 with deficiencies cited.

2Inspections

2With deficiencies cited

2Enforcement actions

Last updated September 24, 2026.

2026
August 6, 2026
Complaint and annual compliance
Deficiencies cited: 7
- Emergency responder forms A.R.S. § 36-420.04.CPlan of correction accepted
- Tuberculosis screening R9-10-113.A.2.a-fPlan of correction accepted
- Service plans R9-10-808.A.3.cPlan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Medication R9-10-817.B.3.bPlan of correction accepted
- Medication R9-10-817.B.3.cPlan of correction accepted
- Medication R9-10-817.F.1Plan of correction accepted
AZ Care Check record of the inspection on August 6, 2026, opens in a new tab
2025
March 13, 2025
Annual compliance
Deficiencies cited: 7
- Service plans R9-10-808.A.4.b.iiPlan of correction accepted
- Service plans R9-10-808.C.1.gPlan of correction accepted
- Resident rights R9-10-810.B.3.bPlan of correction accepted
- Personal care services R9-10-814.EPlan of correction accepted
- Directed care services R9-10-815.F.2.a-cPlan of correction accepted
- Medication R9-10-816.B.3.cPlan of correction accepted
- Medication R9-10-816.F.1Plan of correction accepted
AZ Care Check record of the inspection on March 13, 2025, opens in a new tab

Enforcement actions

September 18, 2026
Civil penalty
$750
Status: Finalized
AZ Care Check record of the enforcement action on September 18, 2026, opens in a new tab
May 9, 2025
Enforcement agreement
Civil penalty $500
Status: Closed
AZ Care Check record of the enforcement action on May 9, 2025, opens in a new tab

What was cited on August 6, 2026, in plain words

Emergency responder forms

A state law that requires a standard form for each resident, given to paramedics in an emergency: medicines, contacts, and care wishes.

It means paramedics get the facts they need quickly if a resident must go to the hospital.

Cited at 14% of similar homes in the past two years.

Ask on a tour Is the emergency form for each resident kept up to date? Where is it kept?

Tuberculosis screening

TB screening for staff and residents, and yearly TB training for staff.

It is a basic infection control rule in a shared home.

Cited at 21% of similar homes in the past two years.

Ask on a tour How do you screen new staff and residents for TB?

Service plans

Each resident's written care plan: what help they get, how often, and who gives it. Caregivers must follow the plan, record what they did, and update it when needs change.

The service plan is the day-to-day care a resident receives. Citations here are about plans missing, out of date, or not followed.

Cited at 28% of similar homes in the past two years.

Ask on a tour How often is the care plan reviewed, and can family take part?

Medication

How medicines are stored (locked, at the right temperature), given exactly as the doctor ordered, and recorded each time.

A missed, late or wrong dose can change how a resident feels and how safe they are.

Cited at 34% of similar homes in the past two years.

Ask on a tour Who gives medicines here, how were they trained, and how is each dose checked?

These explain the rule, not what happened. The state's own report is on AZ Care Check.

How the figures above are counted

Routine figures: 77 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas whose last routine inspection, between September 2024 and September 2026, also looked into a complaint.
Complaint and enforcement figures: 331 licensed assisted living homes with 5 or fewer beds in the Phoenix and Tucson areas licensed for the whole period, September 2024 to September 2026.
A complaint inspection counts here when it cited at least one deficiency.
Most ADHS enforcement actions are civil penalties (fines).
An area is one section of Arizona's assisted living rules, such as Medication or Service plans. A repeat can be a different problem under the same section.
Counts only: ADHS does not rate or rank homes, and neither do we.

Our research

Learn more about Benzen Healing Hands

Overview

In our words

Benzen Healing Hands is an assisted living home on North Rochester Drive in Gilbert, licensed for 5 residents. It is licensed for directed care, the level for residents who need staff to direct their day, including many living with dementia.

Drive to Gilbert at the time your family would usually visit, so you know how long it takes. See who is up and about at that hour.

Pricing and payment

Prices

Assisted living home: $3,500 to $10,000 a monthEstimated

These are typical monthly costs, not Benzen Healing Hands’s own price. Source: Integrity Senior Placement market figures, September 2026, Arizona rates: shared room $3,500 to $5,000, private room $5,500 to $10,000. Call or ask us for a verified price and whether a room is open.

Details change, so call us to check anything important.

Integrity Senior Placement is an independent placement service, not this community. Our help is free to you.

Gilbert